The Black Bull Hotel

Review summary

1. J

   Joanne

   Cumbria1 review

   4.0

   Dined on 16 March 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had booked as we all wanted a Sunday roast, but they weren't on the menu. But we weren't disappointed the sausage n mash with yorkshire pudding was delicious and fantastic value for money.
   

   The Black Bull HotelResponded 2 days ago

   Hi Joanne, Thank you for your lovely review! We're delighted to hear you enjoyed the sausage and mash with Yorkshire pudding. We hope to welcome you back soon for another delicious meal. Best regards, The Black Bull Team
   

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2. A

   Andrea

   London2 reviews

   1.0

   Dined on 9 March 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   We made this booking after reading previous reviews about their Sunday lunches, as we were meeting up with our son and his children as a midway point between where we live. Upon arriving early the place was very quiet, the was one group in the restaurant side and a few people in the bar and only 1 staff member who seemed to be doing the bar and serving the meals. We got our drinks and once seated, while awaiting for the family to arrive we had a look over the menu, but it was just basic pub grub, there was no mention of a Sunday lunch and there were no separate menus, so I asked the staff member who advised that they were not serving them at the moment. To be honest, I was quite pleased as the surroundings were not up to our liking, the toilets have a lot to be desired, they were not clean and had flies swarming around,. We decided to leave before the family arrived but lef the staff know. We won't be returning.
   

   The Black Bull HotelResponded on 18 March 2025

   Dear Andrea, Thank you for taking the time to share your feedback. I'm sorry to hear that your visit did not meet your expectations. We take cleanliness and service very seriously, and I apologise for the shortcomings you experienced. Your comments will be addressed with our team to ensure improvements are made. Kind regards, [Your Name]
   

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3. P

   Paul

   Cumbria1 review

   5.0

   Dined on 18 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Nice friendly place lively staff good food dog friendly.
   

   The Black Bull HotelResponded on 27 February 2025

   Hi Paul, Thank you for your lovely review! We're thrilled to hear you enjoyed the friendly atmosphere, lively staff, good food, and our dog-friendly policy. We look forward to welcoming you and your furry friend back soon! Cheers, The Black Bull Team
   

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4. O

   Olivia

   London1 review

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   Good pub dinner with really kind and helpful service that lifted it above the ordinary.
   

   The Black Bull HotelResponded on 27 February 2025

   Hi Olivia, Thank you for your lovely review! We're thrilled to hear you enjoyed your pub dinner and found our service exceptional. We look forward to welcoming you back soon. Cheers, The Black Bull Team
   

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5. M

   Martin

   Cumbria1 review

   5.0

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Had a great Christmas Day lunch there..staff were friendly and happy made are Christmas happy and fun
   

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6. A

   Angela

   Central Texas13 reviews

   2.0

   Dined on 22 December 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 2

   Service was very poor as only 1 lady working and had to serve the food and serve behind the bar. Food wasn’t very good either.
   

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7. L

   Laura

   Yorkshire2 reviews

   1.0

   Dined on 28 July 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   booked a table, other customers had advised they had been waiting over an hour for their food. no wait mentioned when ordering. online menu completely different to what was offered. We ordered two roasts- was told we could only have one meat after ordering. also ordered additional pigs in blankets again told AFTER paying and ordering that these were unavailable. Staff did not apologise once. we asked for a refund and left the food.
   

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8. BG

   BridgetG

   Bath2 reviews

   4.0

   Dined on 14 May 2024

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   I chose the chicken satay skewers. Sadly the chicken was burnt on the outside and very dry . The coconut and peanut dip tasted only of mayonnaise. The fries were okay. My partner had the suet pudding and mashed potatoes. He ate it all. We had a chocolate pud with vanilla ice cream. The chocolate cake was dry and the vanilla ice cream was grey and didn't taste of vanilla at all. Very disappointed. We have eaten out every night on the CtC and it's been really good but last night even though I was very hungry I left my food. So it wasn't good .
   

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9. OT

   OpenTable Diner

   Cumbria1 review

   1.0

   Dined on 13 May 2024

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 1

   The food was mediocre and little vegetarian choices
   

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10. MB

    MartinB

    Italy2 reviews

    3.0

    Dined on 21 April 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4

    We booked for lunch but when we arrived expecting options of the advertised menu we were only offered bar snacks or a selection of burgers. That said they were very nice, the ambience of bar was lovely and the service was great especially from the gorgeous blonde land lady!
    

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