The Centro- Cleveland

Review summary

1. J

   Jherrea

   VIP

   Cleveland

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 3

   My food was really good, I ordered the stuffed mushrooms, iceberg wedge salad, and the salmon entree everything was delicious! The service could have been better, it took a while for the bartender to take for my order, she never took the empty plates. (I sat at the bar so it wasn’t much space) I did have a bunch of flies flying around my food. Also I don’t drink there wasn’t a mocktail option on the menu.
   

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2. M

   Michele

   Philadelphia

   1 review

   4.0

   1 review

   Dined on 8 February 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food here is amazing! I had oyster rockerfeller appetizer with the filet and shrimp for an entrée. The steak was extremely tender and cooked perfectly. The drinks were good as well. The server, Will was friendly but not as attentive as we expected. We often had to wait for drinks and water and did not bring my lobster bisque until after we received our meals. Overall, decent food and I would try again.
   

   The Centro- ClevelandResponded 5 days ago

   Michele, Thank you for your fair and balanced review of The Centro. I am pleased to hear that you enjoyed our food and drinks very much. Unfortunately, it seems we fell short in the service aspect, feedback like this is crucial to helping us improve. We hope to see you again in the near future! The Centro Management Team.
   

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3. A

   Angelo

   VIP

   Cleveland

   23 reviews

   3.0

   23 reviews

   Dined on 7 February 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Unbelievably expensive for what you get! Plan on about $100/person w-tip if you go. I ordered the chicken parm, it was horrible and tasted like it was made a few days ago and warmed up. Very disappointed DO NOT order the chicken parm trust me. Service was good, ambiance was nice.
   

   The Centro- ClevelandResponded 5 days ago

   Hi Angelo, Thank you for taking the time to share your experience at The Centro- Cleveland. We're sorry to hear that you were disappointed with the chicken parmesan and found our pricing to be high. We strive to provide exceptional food and service, and we regret that we fell short during your visit. Your feedback is valuable to us and will be used to improve our offerings. We hope you'll give us another chance to impress you in the future. Best, The Management Team
   

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4. R

   Rachel

   VIP

   San Francisco

   34 reviews

   5.0

   34 reviews

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner was excellent, capped by incredible service by William. We will be back!
   

   The Centro- ClevelandResponded on 4 February 2025

   Hi Rachel, Thank you for your kind words and the fantastic rating! We're thrilled to hear that you enjoyed your dinner and found our service to be excellent. We always aim to provide an excellent dining experience and it's great to know we hit the mark for you. We look forward to welcoming you back to The Centro- Cleveland for another memorable meal soon. Best wishes, The Management Team
   

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5. M

   Mike

   Cleveland

   30 reviews

   3.0

   30 reviews

   Dined on 25 January 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Seafood dishes were all fishy. Octopus was tough and chewy. Steak was cooked right-on Food was fine, not great. Drinks were delish Keep in mind that if there is an event, downtown, valet parking will be $40! What?
   

   The Centro- ClevelandResponded on 29 January 2025

   Hey Mike, Thanks for sharing your experience at The Centro- Cleveland. We're sorry to hear that our seafood dishes didn't meet your expectations. We're always striving to provide the best quality and we're glad you enjoyed our drinks and steak. We appreciate your feedback and hope to serve you better in the future. Best, The Management Team
   

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6. D

   Donna

   VIP

   Cleveland

   70 reviews

   5.0

   70 reviews

   Dined on 14 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Did the date night dinner - wish we could have spent more time enjoying this dinner was more than enough food for two - exce flavor and good service - wines a bit pricey but good will do this special again when in area and not @ hurrying to the theater …
   

   The Centro- ClevelandResponded on 19 January 2025

   Thanks for the review, Donna! We're delighted to hear that you had a fantastic date night at The Centro- Cleveland. It's great to know that you found our food flavorful and our service excellent. We strive to offer a unique and delicious dining experience that caters to many. We're glad you'll be back when you're in the area. Looking forward to welcoming you back! The Centro Managment Team
   

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7. M

   Michael

   Cleveland

   2 reviews

   4.0

   2 reviews

   Dined on 12 January 2025

   1. Overall 4
   2. Food 4
   3. Service 1
   4. Ambience 5

   Food was great, had some troubles with the temp on a few items. Our server seemed to have been directing most of his attention to other tables, as he wasnt that busy seemingly. He visited our table very scarcely, and we weren’t the only ones, a couple next to us got us after the incredibly long first visit time. We had to wait for him to come and ask us how the food was as we had troubles with it. We had to pull someone aside to get our check, and then wait for him to bring it back. It was hard to ignore it but it didn’t ruin out night. Pretty important that the service is somewhat on par seeing as we are spending almost $200 here.
   

   The Centro- ClevelandResponded on 19 January 2025

   Hello Michael, We're glad to hear that you enjoyed the food at The Centro- Cleveland. We apologize for the initial issues with the food and for the wait you experienced throughout the service. We're constantly working to improve our service, and your feedback is invaluable in this process. We hope that despite this initial hiccup, you enjoyed your evening, and we look forward to serving you better next time. Best Regards, The Management Team
   

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8. H

   Hiroshi

   VIP

   Cleveland

   6 reviews

   4.0

   6 reviews

   Dined on 11 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We were satisfied with the attentive service from the waitress and the excellent wine selection. The sea bass was also fresh and delicious.
   

   The Centro- ClevelandResponded on 13 January 2025

   Hey Hiroshi, We're overjoyed to hear that you had a wonderful experience at The Centro- Cleveland! It's fantastic to know that our attentive service, excellent wine selection, and the freshness of your sea bass all contributed to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again soon. We will be sure to let Kat know of your appreciation! Best, The Management Team
   

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9. E

   Eric

   VIP

   St. Louis

   26 reviews

   5.0

   26 reviews

   Dined on 11 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great meal before a show at Playhouse Square. Service was great. We shared several appetizers and sides and everything was delicious.
   

   The Centro- ClevelandResponded on 13 January 2025

   Thanks for visiting us, Eric! We're thrilled to hear that you enjoyed your meal and our service before your show at Playhouse Square. It's always a pleasure to serve our guests and we're glad you all had a great time. We appreciate your kind words and look forward to serving you again soon! Best regards, The Management Team at The Centro- Cleveland
   

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10. J

    Jennifer

    Cleveland

    1 review

    5.0

    1 review

    Dined on 9 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing food from beginning course to ending course! Excellent service! Will be returning!!
    

    The Centro- ClevelandResponded on 10 January 2025

    Hello Jennifer, Thank you for taking the time to leave us such a fantastic review! We are thrilled to hear that you enjoyed our food from beginning to end, and that our service met your expectations. We strive to provide an excellent dining experience for all our guests at The Centro- Cleveland. We appreciate your kind words and we look forward to welcoming you back soon! Best regards, The Management Team
    

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