The Chateau - Burlington

Review summary

1. OT

   OpenTable Diner

   Greater Boston1 review

   3.0

   Dined on 7 March 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Wish my food had tasted fresh, meal seemed it was from a freezer
   

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2. R

   Robert VIP

   Greater Boston13 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great experience and the wait staff is excellent
   

   The Chateau - BurlingtonResponded on 25 February 2025

   Thank you, Robert! We’re so glad you had a great experience at The Chateau Burlington. Our team takes pride in providing excellent service, and we appreciate your kind words. Looking forward to welcoming you back soon!
   

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3. K

   Kathleen

   Greater Boston3 reviews

   5.0

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Love going to the Chateau. Always a great meal! Can’t wait to go back again!
   

   The Chateau - BurlingtonResponded on 3 February 2025

   Thank you, Kathleen! We love having you at The Chateau and are so happy to hear you always enjoy your meals. We can’t wait to welcome you back again soon!
   

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4. M

   Margaret

   Greater Boston5 reviews

   5.0

   Dined on 31 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had dinner tonight at the Château in Burlington and the service we received was excellent food was delicious as usual. I highly recommend any of their pasta dishes.
   

   The Chateau - BurlingtonResponded on 3 February 2025

   Thank you for the glowing review, Margaret! We’re thrilled you had an excellent experience from start to finish and that Brian enjoyed his birthday surprise. It means so much to us that you continue to enjoy your time at The Chateau. We’ll be sure to pass along your tapioca pudding request! 🤣 Looking forward to your next visit!
   

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5. B

   Brenda

   Greater Boston2 reviews

   4.0

   Dined on 25 January 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Food was so good!! Our waitress was very nice, but she seemed stressed and that made me uncomfortable
   

   The Chateau - BurlingtonResponded on 3 February 2025

   Thank you, Brenda! We’re so glad you loved the food and had a nice experience with your waitress. We’re sorry if she seemed stressed—it’s never our intention to make guests feel uncomfortable. We appreciate your feedback and will continue working to ensure a relaxed and enjoyable dining experience for all. Hope to see you again soon!
   

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6. T

   Todd

   Greater Boston2 reviews

   3.0

   Dined on 25 January 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   The staff at the host desk were friendly and attentive. Our server: Colby R. was not attentive and never asked us how the food was or if we needed anything else. He walked by our table several times and we had to ask for water which should be a routine service. The food was very good and tasty. Unfortunately, due to the poor service received from Colby, we will not be returning.
   

   The Chateau - BurlingtonResponded on 3 February 2025

   Thank you for your feedback, Todd. We’re glad you enjoyed the food and received a warm welcome from our host team, but we’re very sorry the service didn’t meet expectations. Attentiveness is a key part of the experience, and it’s disappointing to hear we fell short. Your comments will be shared with our team to ensure we do better. We appreciate your past visits and hope you’ll reconsider giving us another chance in the future to show you what's been brining guests back to The Chateau for more than 90 years!
   

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7. G

   GERALD

   Greater Boston9 reviews

   5.0

   Dined on 9 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food at a good price, service was outstanding
   

   The Chateau - BurlingtonResponded on 14 January 2025

   Thank you for the fantastic review, Gerald! We’re delighted you found the food excellent and the service outstanding. Your kind words mean a lot to us, and we look forward to serving you again soon!
   

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8. SH

   SaraH VIP

   Greater Boston6 reviews

   5.0

   Dined on 8 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Deborah was the best! Gracious, patient and great friendly attitude! Everyone enjoyed their lunch - food was delicious! Will definitely return
   

   The Chateau - BurlingtonResponded on 14 January 2025

   Thank you, Sara! We’re so glad you enjoyed your lunch and had such a positive experience with Deborah. She truly exemplifies the friendly and welcoming service we strive for. We can’t wait to welcome you back for another delicious meal soon!
   

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9. V

   Vincent

   New York City1 review

   4.0

   Dined on 2 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great food and great service, for a great price! We’ll definitely be back!
   

   The Chateau - BurlingtonResponded on 3 January 2025

   Thank you, Vincent! We’re thrilled you had a great experience with our food and service. Your kind words mean a lot to us, and we can’t wait to welcome you back soon!
   

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10. H

    Herb

    Greater Boston90 reviews

    4.0

    Dined on 20 December 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    All the Chateau restaurants have very good food, friendly service, at very reasonable prices. My family of four had a sumptuous feast including appetizers, cocktails, and wine for less than $175. And we took plenty of leftovers home for lunch the next day. The veal piccata was tender and flavorful, my wife loved one of their Trio options. The boy had an enormous cheeseburger, and the young lass enjoyed stuffed shrimp. Service was quick and friendly, and the wonderful Chateau bread was delivered on the first greeting.
    

    The Chateau - BurlingtonResponded on 3 January 2025

    Thank you, Herb! We’re delighted you and your family enjoyed a delicious feast with us and appreciated the value and variety we offer. It’s great to hear you loved the veal piccata and that everyone found something to enjoy. We look forward to welcoming you back for another satisfying meal (and more of our signature bread)!
    

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