The Chop House - W. Knoxville

Review summary

1. D

   Dennis

   Dallas

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The quality of the prime rib, attentive service and holiday ambiance made this a Christmas get together to remember!
   

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2. T

   Todd

   Columbus

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was great. Restaurant was decorated for Christmas and looked so festive. Only use was drinks were slow to come out.
   

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3. C

   Chris

   Washington DC

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner was amazing, staff was friendly and so courteous. Truly enjoyed our family dinner!
   

   The Chop House - W. KnoxvilleResponded today

   What a delight to read that you enjoyed your family dinner with us, Chris. We're grateful for your kind words about our courteous team. Thank you for choosing to dine with us!
   

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4. T

   Teresa

   E. Tennessee

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   It was very busy at Chop House on December 22. In spite of that, we were seated within 15 minutes of our reservation. Food and service were top- notch. This is our favorite place to eat for any special occasion!!
   

   The Chop House - W. KnoxvilleResponded today

   It's wonderful to hear your experience on December 22 was outstanding, Teresa. We're grateful to be your favorite spot for special occasions, and we're thrilled that our team provided top-notch dining amidst the bustling atmosphere. Thank you!
   

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5. B

   Ben

   VIP

   Western NC

   20 reviews

   3.0

   20 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Very busy night at this restaurant. Food quality really suffered. Service was slow but understandable given the crowd. Will only consider for lunch from now on.
   

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6. V

   Vicky

   VIP

   E. Tennessee

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome, as always. Salad, crab cakes, filet, sugar snap peas, and onion rings were all fresh and so delicious. Cooked to perfection! The cocktails were good and strong, and the Coldsnap Draft was icy cold. A perfect evening.
   

   The Chop House - W. KnoxvilleResponded today

   Thank you, Vicky, for sharing your delightful experience. We're happy to know you enjoyed everything from the filet to the cocktails. Can't wait to welcome you back soon for another perfect evening!
   

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7. C

   Catherine

   Chicago

   16 reviews

   5.0

   16 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great food and wait staff and manager - it was around the holidays and they were over booked so we had to wait for our reservation quit a bit however the manager made it right - came to us and provided an appetizer on the house so that is service! What was a little off was the timing and the assistants to the servers - did not bring out all the soups and salads at the same time - we had to correct them a few times and the the last salad we had to remind therefore entree came out shortly after I received salad - I do understand that may have been do the the holiday crowd and not bad, the assistants just need a tad more experience and coaching - coordinate and being all salads and soups to the table at once well before entrees. Overall great experience - main server and manager attentive and awesome and so was the food
   

   The Chop House - W. KnoxvilleResponded 2 days ago

   Thank you for the positive feedback, Catherine. We're pleased to hear about your excellent dining experience during the holidays. We appreciate your patience and the manager's effort to enhance your visit. Your insights on service timing are valuable for coaching our team.
   

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8. G

   Gary

   E. Tennessee

   16 reviews

   4.0

   16 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Everything was wonderful, except for they ran out of prime rib. Very disappointed.
   

   The Chop House - W. KnoxvilleResponded 2 days ago

   Thank you for sharing your experience, Gary. While we're glad you enjoyed your time with us, we regret the unavailability of the prime rib. We aim to consistently provide a superior dining experience and hope to welcome you back soon.
   

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9. M

   Michael

   VIP

   Louisville

   19 reviews

   5.0

   19 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Christmas dinner! Place was packed glad we made a reservation. Good food and great service!
   

   The Chop House - W. KnoxvilleResponded 4 days ago

   We're delighted to hear you enjoyed a wonderful Christmas dinner with us, Michael. It's fantastic you could join us for a packed evening and savor our food and service.
   

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10. M

    Michael

    Tallahassee

    21 reviews

    5.0

    21 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A popular spot in West Knoxville because of the food and the atmosphere; the chef's specials are always interesting and delicious. Regular menu items are outstanding and perfectly prepared to order. Despite it being very crowded on my most recent visit, the server was very attentive and gave excellent suggestions for appetizers and main courses. The food was delivered in a timely and well sequenced manner, allowing time for conversation at the table and thorough enjoyment of the company and the food.
    

    The Chop House - W. KnoxvilleResponded 3 days ago

    Thanks for sharing your delightful experience, Michael! We're glad you enjoyed the chef's specials and that our team provided attentive service. Your compliments on the food and atmosphere mean a lot to us. We look forward to having you again soon!
    

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