The ChopHouse - Gibbsboro

Review summary

1. OT

   OpenTable Diner

   New York City1 review

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love this restaurant. Been there many times, their level of service. It’s great. . Their weight staff is very engaging and kind. But yesterday I had a bad experience with the Valet guy . He asked me for feedback about a new app. They have lunch for you to request in your car on time. I respectfully gave him my feedback. He did not like my input and he replied that maybe I shouldn’t not drink too much wine that’s why my feedback wasn’t correct and thatI shouldn’t be driving. Unfortunately, that completely ruined my experience because it was my last interaction with someone at the restaurant . There was no need for him to make that comment. Very disappointing.
   

   The ChopHouse - GibbsboroResponded today

   I’m sorry to hear about your recent experience at the restaurant. It’s great to hear that you appreciate the level of service and kindness from the wait staff, but it’s disappointing when a single encounter can overshadow those positive experiences. Feedback is essential for improvement, and it’s unfortunate that the valet’s response made you feel disrespected. If you can contact management directly at 856.566.7300, we can discuss in further detail. Look forward to hearing from you.
   

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2. T

   Trish

   Philadelphia32 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Brussel sprouts and flatbread good. Tomahawk steak seasoned well and cooked as we liked it. We asked for broccoli to be made with a “crunch”. Chef sent out server basically asking how we wanted him to do it with deep fry option. im no chef but at home roasting my broccoli gives it a crunch. I suggested that. It came out without a crunch. Disappointing. We don’t usually eat dessert and last night because it was my birthday we all did. Lemon cake, cheesecake and brownie sundae all disappointed. Will go back to skipping dessert. REALLY noisy and couldn’t hear each other talk.
   

   The ChopHouse - GibbsboroResponded today

   Hello Trish, Thank you for sharing your thoughts about your recent dining experience. It sounds like you had high hopes for your meal, and I’m sorry to hear that several aspects fell short of your expectations. While it’s great to hear that the tomahawk steak and the sides you enjoyed initially were well-prepared, I understand how disappointing it must have been for the broccoli not to meet your requested texture. We also appreciate you trying a variety of desserts on your birthday, and I’m sorry that they didn’t quite hit the mark for you. It’s a special occasion, and indulging in dessert can be a highlight, so it is unfortunate they did not deliver. Thank you for sharing this feedback; it can be valuable for the restaurant to hear and improve the overall experience for our guests.
   

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3. T

   Tonipearl

   New York City4 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a delightful dinner. Right from the door you are created and treated as if it's all about you. Our group never felt rushed. Our original appt had to be canceled due to bad weather. I'm really glad I made another reservation instead of going elsewhere. The food is amazing. We sat near the windows and had the lake view. Our group of 4 celebrated a belated birthday. The staff is attentive without being overbearing. We'll be going back and already recommended it to another couple.
   

   The ChopHouse - GibbsboroResponded today

   Hi Tonipearl, It sounds like you had a wonderful experience at the restaurant! The attentive service and beautiful lake view make for a perfect setting, especially for a birthday celebration. It’s great to hear that the staff made you feel special and that the meal lived up to your expectations. Your recommendation to others shows how much you enjoyed your time there. I hope your next visit is just as delightful!
   

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4. CN

   CarloN

   Philadelphia7 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Jordan was excellent. Everything was very good. Ty
   

   The ChopHouse - GibbsboroResponded today

   Hello Carlo, Thank you for this wonderful review. It sounds like you had a great experience with Jordan! I'm glad to hear everything went well.
   

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5. S

   Scott

   Atlantic City2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   5 stars across the board. Food, ambiance, service - all exceptional.
   

   The ChopHouse - GibbsboroResponded 2 days ago

   Hello Scott, Thank you for your excellent feedback! We're thrilled you enjoyed our food, ambiance, and service.
   

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6. D

   Dana VIP

   Philadelphia16 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love our dinners at Chophouse. Always save it for special occasions!
   

   The ChopHouse - GibbsboroResponded 2 days ago

   Hello Dana! Thank you for the 5 star review! It's wonderful to hear that you enjoy your dinners at Chophouse!
   

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7. OT

   OpenTable Diner

   Philadelphia1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great steak, drinks & dessert. Everyone enjoyed their meal.
   

   The ChopHouse - GibbsboroResponded 6 days ago

   Hello, Thank you for leaving us a glowing review!
   

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8. P

   Pamela

   New Jersey3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Once again the food was amazing! Steak was tender and flavorful.
   

   The ChopHouse - GibbsboroResponded 6 days ago

   Hello Pamela, Thank you for such a wonderful review!
   

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9. P

   Patti

   New Jersey59 reviews

   4.0

   Dined on 7 March 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Tonight was an off night in terms of food and drinks. Raymond our server was very good as well as the manager, who accepted our comments in a respectful way. We’ve been guests for over 20 years and will always consider it one of our favorite dining establishments. One suggestion we do have is to have the bus boys stop coming by every 5 minutes. Let us enjoy the evening.
   

   The ChopHouse - GibbsboroResponded 6 days ago

   Hello Patti, Thank you very much for your review. We a happy to hear that Ray too great care of you. Thank you for your continued patronage and we look forward to seeing you again soon!
   

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10. OT

    OpenTable Diner

    Washington DC2 reviews

    5.0

    Dined on 5 March 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Everything was fantastic except the creamed spinach. It was bland, flat and not ate by any person at the table. It was odd given that the food is so good there. Something was missed. No one left hungry so everyone was still happy with the experience.
    

    The ChopHouse - GibbsboroResponded on 8 March 2025

    Hello, Thank you for taking the time to leave us a review. We appreciate your feedback on the creamed spinach. We will pass this along to our culinary team. We are happy to hear that you enjoyed everything else. Thank you again!
    

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