The Chalet at the Fairmont Chateau Whistler

Name: The Chalet at the Fairmont Chateau Whistler
Address: 4612 Blackcomb Way, Whistler, BC, Canada, V0N 1B4
Telephone: (604) 938-8000
Price range: CAN$31 to CAN$50
Rating: 4.2

4.2

341 Reviews

CAN$31 to CAN$50

Global, International

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2 people

22 Dec 2024

19:00

Booked 9 times today

Charming
Child-friendly
Good for groups

Indulge in savoury fondues, house-made pâté, schnitzel, rösti, and artisan charcuterie platters. Featuring European-inspired alpine cuisine, the Chalet’s menu offers the perfect collection of warm and welcoming dishes you’d expect in North America’s favourite mountain resort. Be sure to save room for the chocolate fondue dessert and an after-dinner selection from the schnapps wagon.

Additional information

Dining style
Casual Elegant
Price
CAN$31 to CAN$50
Cuisines
Global, International, Fondue, Austrian
Hours of Operation
Daily 17:00–21:00
Phone number
(604) 938-8000
Website
https://www.chateau-whistler.com/dine/the-chalet/
Payment Options
AMEX, Mastercard, Visa
Dress code
Smart Casual
Executive Chef
Cliff Crawford

Location
4612 Blackcomb Way, Whistler, BC V0N 1B4
Area
Whistler Village
Cross Street
Across from the Four Seasons Hotel
Parking details
Complimentary parking for Whistler restaurants at The Fairmont Chateau Whistler is available. Please see the Guest Services team at The Fairmont hotel’s front door. For Whistler dinner guests of The Chalet and Clubhouse, we will be pleased to provide your transfer directly to and from Fairmont Golf Course.
Additional
Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Happy Hour, Patio/Outdoor Dining, View, Wheelchair Access, Wine

What 341 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2

4.2 based on recent ratings

4.1Food
4.5Service
4.6Ambience
3.8Value

Noise • Moderate

341 Reviews

N
Nancy
San Francisco
1 review
2.0
1 review
Dined today
1. Overall 2
2. Food 1
3. Service 3
4. Ambience 3
The initial contact at the host station was not very friendly and we were largely ignored. After I mentioned it, they seemed helpless and chaotic. Later they explained it was messy with the previous party wanting to change tables several times. However, that was not explained to us and the iPad with our reservation was taken away so no one knew what to do. They made up for it by comping our drinks and giving us a very nice table by the fireplace. Our waitress was excellent and provided exceptional service. The food, however, was quite pricey, but not of value. The ambience was not of a chalet in snow country. Very bright lights and there was a busy-ness there. Also trying to get a shuttle over from the Fairmont hotel was stressful. No one seemed to know what was happening and we kept getting the wrong answers. What we read on the website did not match what we experienced. I don’t think we will return. A very different experience than what we have had at the other Fairmont restaurants in Whistler at the Grill Room and Wildflower. Both of which we return often during our stays in Whistler.
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N
Nikki
Vancouver
1 review
5.0
1 review
Dined 2 days ago
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Great food and Mel was a great server with great recommendations. Will go again.
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N
Natalie
Charleston
8 reviews
5.0
8 reviews
Dined 3 days ago
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Cheese fondue was yummy and our server, Holly, was super friendly and on pointe. Would definitely recommend the Chalet!
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K
Katerina
London
1 review
5.0
1 review
Dined 5 days ago
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Amazing service. Holly was outstanding. Perfect alpine experience
The Chalet at the Fairmont Chateau WhistlerResponded 5 days ago
Thank you for the 5 star rating !
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S
Sarah
Vancouver
1 review
2.0
1 review
Dined 6 days ago
1. Overall 2
2. Food 1
3. Service 4
4. Ambience 4
The ambiance is beautiful in winter time. There was Christmas decorations, Christmas tree, fireplaces going, snow in the background. It wasn’t too loud. Our server was very knowledgable and attentive. But, we would not go back. The food is way over priced for what you get. The cheese fondue only comes with pickles and bread, and you have to pay 2x for it as it’s a two person minimum. (Along with anything else you get) The French onion soup was very good, but again not worth the price. The steak was fatty and shaved super thin and tasteless. We had to spit it out. The server was very apologetic and offered if we wanted something else. We tried the sausage, but it was mushy inside and wet and again had to spit it out. After that we asked for the check and skipped the chocolate fondue. Over all, good service, beautiful location, but over priced and meat is very below average.
The Chalet at the Fairmont Chateau WhistlerResponded 4 days ago
Dear Sarah, Thank you for taking the time to tell us about your experience at the Fairmont Château Whistler. I am sorry that your experience did not meet your expectations; especially with the quality of the food specifically the steak; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chalet Manager
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C
Carol
Vancouver
2 reviews
5.0
2 reviews
Dined 7 days ago
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
We loved our dinner at The Chalet. It was so good and really one of the highlights of our time in Whistler. We had the $69 pp special which included salad or soup (both amazing, cheese fondue and chocolate fondue. Both the fondues were devine. We added the vegetable platter which was a very nice complement to the cheese. The service was excellent and ambiance lovely. We hope to go back soon!
The Chalet at the Fairmont Chateau WhistlerResponded 5 days ago
Thank you for the 5 Star rating !
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HM
HattyM
Vancouver
1 review
5.0
1 review
Dined on 6 April 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Fabulous rosti dish and delicious fondues - highly recommend.
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OT
OpenTable Diner
VIP
Vancouver
19 reviews
3.0
19 reviews
Dined on 1 April 2024
1. Overall 3
2. Food 2
3. Service 2
4. Ambience 4
We stayed at the Fairmont and expected our meal to be as beautifully prepared and presented as the photos presented from the hotel. Far from it! Fatty steak that we didn’t eat; so fatty we wouldn’t serve it to our dog. Salmon so thinly sliced we couldn’t use the skewers. It was a joke. Let’s not forget the glass of wine for $26.00 that was about 2 ounces. When I requested the standard 3 ounces, our waitress gave my husband and I the dirtiest look. Our two guests didn’t eat their food. They clearly didn’t like their fatty steak. Our bill was $300.00 plus, we left and went to Brickwork’s and had an amazing meal.
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OT
OpenTable Diner
Yucatán
3 reviews
4.0
3 reviews
Dined on 29 March 2024
1. Overall 4
2. Food 3
3. Service 4
4. Ambience 4
La calidad de la carne del chinois muy mala, dura con mucho pellejo.
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OT
OpenTable Diner
VIP
New York City
9 reviews
3.0
9 reviews
Dined on 25 March 2024
1. Overall 3
2. Food 3
3. Service 2
4. Ambience 4
We had to remind the staff that we are in the restaurant and we’re waiting for service. Nobody seems to bother to help us. The cheese fondue was very good. Onion soup as well. The meat fondue was below average. Dessert was a chocolate fondue, which was OK. Service was below average. Quite annoying as the restaurant isn’t cheap.
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FAQs

The Chalet at the Fairmont Chateau Whistler is rated 4.2 stars by 341 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

22 Dec 2024

19:00

Booked 9 times today

Google Map for The Chalet at the Fairmont Chateau Whistler

4612 Blackcomb Way, Whistler, BC V0N 1B4

Additional information

Cross Street
Across from the Four Seasons Hotel
Area
Whistler Village
Hours of Operation
Daily 17:00–21:00
Price
CAN$31 to CAN$50
Cuisines
Global, International, Fondue, Austrian
Dining style
Casual Elegant
Dress code
Smart Casual
Parking details
Complimentary parking for Whistler restaurants at The Fairmont Chateau Whistler is available. Please see the Guest Services team at The Fairmont hotel’s front door. For Whistler dinner guests of The Chalet and Clubhouse, we will be pleased to provide your transfer directly to and from Fairmont Golf Course.
Payment Options
AMEX, Mastercard, Visa
Executive Chef
Cliff Crawford
Additional
Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Happy Hour, Patio/Outdoor Dining, View, Wheelchair Access, Wine

Website
https://www.chateau-whistler.com/dine/the-chalet/
Phone number
(604) 938-8000

The Chalet at the Fairmont Chateau Whistler

Make a booking

Additional information

Menu

What 341 people are saying

Overall ratings and reviews

FAQs

How is The Chalet at the Fairmont Chateau Whistler restaurant rated?

Is The Chalet at the Fairmont Chateau Whistler currently accepting bookings?

Make a booking

Additional information