The Cranbury Inn

Review summary

1. R

   Regan

   VIP

   Philadelphia

   77 reviews

   5.0

   77 reviews

   Dined on 5 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Other than a loud, disruptive group in the room (everyone cheered when they left) it was a very nice evening. The food was well prepared and ample, and the server affable. In fact, we established a new First Date Anniversary tradition: dinner at Cranbury Inn!
   

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2. a

   ann marie

   Philadelphia

   4 reviews

   5.0

   4 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice place to have Thanksgiving dinner with family. Staff were very attentive, food was delicious
   

   The Cranbury InnResponded on 4 December 2024

   We're so happy to hear that you had a wonderful experience at The Cranbury Inn. Our team strives to provide excellent service and delicious food. We appreciate your feedback and hope to see you again soon.
   

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3. T

   Tom

   Washington DC

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We enjoyed a wonderful Thanksgiving dinner with other family members. The menu choices were plentiful and the food was great. It was extremely busy (and rather noisy, but that's understandable), but the service was great by Jenson, our waiter. We're definitely coming back to the Cranbury Inn for dinner in the future!
   

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4. V

   Victor

   New York City

   7 reviews

   4.0

   7 reviews

   Dined on 28 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food and service was very good. We weren’t rushed in and out which added to an enjoyable experience.
   

   The Cranbury InnResponded on 4 December 2024

   We're thrilled to hear that your Thanksgiving dinner was a success, Victor! We can't wait to welcome you back for another great meal.
   

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5. A

   Alma

   New York City

   17 reviews

   4.0

   17 reviews

   Dined on 28 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We had a nice Thanksgiving dinner with all the traditional fair. They offered other food options other than turkey.
   

   The Cranbury InnResponded on 4 December 2024

   We're thrilled to hear that your Thanksgiving dinner was a success, Alma! We can't wait to welcome you back for another great meal.
   

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6. S

   Susan

   New Jersey

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Cranbury Inn is a charming and delightful restaurant. Servers where very attentive and the food was excellent.
   

   The Cranbury InnResponded on 4 December 2024

   We're so happy to hear that you had a wonderful experience at The Cranbury Inn. Our team strives to provide excellent service and delicious food. We appreciate your feedback and hope to see you again soon.
   

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7. T

   Tom

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on 28 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Thomas was a great server and the food was perfectly prepared! We will return!
   

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8. J

   Jo

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on 22 September 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great choice to meet a friend for brunch. Warm and inviting atmosphere. Staff friendly and helpful. I would definitely return again and maybe meet up to have dinner
   

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9. J

   Jeff

   Indiana

   1 review

   3.0

   1 review

   Dined on 13 September 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   The food was good but the service was not. We were part of a large group. Despite his best efforts, our server, Tom, was overwhelmed. More servers were needed. My wife's food never came. My friend didn't get his salad. The acoustics in the room where we were seated wasn't good.
   

   The Cranbury InnResponded on 18 September 2024

   Dear Jeff, Thank you for taking the time to share your feedback about your recent event at the Cranbury Inn. We appreciate your input and value your experience. I understand that the unexpected increase in attendance from 17 to 27 guests may have impacted your experience. We apologize for any inconvenience this may have caused. To provide some context, our initial staffing preparations were based on the original reservation of 17 people. We recognize that this situation could have been handled more efficiently, and we are committed to learning from this experience. I want to assure you that we take your feedback seriously. We will review our procedures to ensure that we are better prepared to accommodate unexpected changes in guest numbers. Thank you for your patience and understanding.
   

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10. A

    Alan

    Seattle

    41 reviews

    1.0

    41 reviews

    Dined on 13 September 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3

    Our group of 27 people in a separate dining room was served by only one main waiter, who did his best, but obviously was outmanned by the task. We can’t fault him for the slow service but one person’s dinner and another person’s side salad never arrived, with a cocktail being inordinately slow, and someone’s additional grilled chicken to her salad, arriving late in the game. Apologies were made, but nevertheless one person left without having any entrée. Basic food if you got it.
    

    The Cranbury InnResponded on 18 September 2024

    Dear Alan, Thank you for taking the time to share your feedback about your recent event at the Cranbury Inn. We appreciate your input and value your experience. I understand that the unexpected increase in attendance from 17 to 27 guests may have impacted your experience. We apologize for any inconvenience this may have caused. To provide some context, our initial staffing preparations were based on the original reservation of 17 people. We recognize that this situation could have been handled more efficiently, and we are committed to learning from this experience. I want to assure you that we take your feedback seriously. We will review our procedures to ensure that we are better prepared to accommodate unexpected changes in guest numbers. Thank you for your patience and understanding.
    

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