The Den at Nita Lake Lodge

The Den at Nita Lake Lodge reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Carrie VIP

   Vancouver2 reviews

   4.0

   Dined on 24 March 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Thé staff just clearly did not care about our dinner. The waitress was rude, impatient and clearly does not want to be in her role.
   

   Is this helpful?

2. K

   Kelly

   Vancouver3 reviews

   1.0

   Dined on 23 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Overall service was too slow and infrequent. We left early after nearly 2 hours and no main course. Party of 4, 2 had small plates & 2 had main course only. Long after our friends finished their small plates our server comes to ask if we want more small plates or if we are ready for her to enter the main course. This statement shocked us as we were here over 1.5hr by now and 2 of us only had bread and wine and it seemed our plates were not in the kitchen yet?! We decided to cancel our main plates as it was getting too late for a heavy meal. The supervisor came out and tried to encourage us to stay even with the main plates compensated (after we asked to cancel them, so naturally we had no intentions of eating or paying for them). The awkwardness was at a high level that we wanted this to be done. The bill was for everything we ate/drank and we paid. However I wish there was more of a guest service offering for the poor experience we had while waiting at The Den as our bread or small plates were not offered compensated as gesture for their shortcoming of extremely slow service and lack of follow up at our table.
   

   The Den at Nita Lake LodgeResponded 7 days ago

   Thank you for your honest feedback. We're sorry to hear that your experience didn’t meet expectations. We truly appreciate your insights, we will be reviewing this with our team to improve the quality of service and communication with our guests.
   

   Is this helpful?

3. OT

   OpenTable Diner

   St. Louis2 reviews

   5.0

   Dined on 20 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We dined at the Den this evening and had a lovely experience. Our server was Aaron and we enjoyed his easy going personality and his menu suggestions were on point. We were celebrating my husbands 40th birthday and they definitely made him feel celebrated tonight. We will definitely come back next time we are in Whistler. Highly recommended the mushroom toast for a starter and the salmon and duck were excellent as well!
   

   • 
   • 
   • 
   • 
   • 

   Is this helpful?

4. L

   Lisa

   Greater Boston11 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service from beginning to end. Highly recommend this restaurant.
   

   • 

   Is this helpful?

5. K

   Kate

   New York City5 reviews

   5.0

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love coming here for breakfast. It is a nice atmosphere and always delicious!
   

   The Den at Nita Lake LodgeResponded on 25 February 2025

   Thank you! We’re glad you enjoy it and hope to see you again soon!
   

   Is this helpful?

6. e

   emma

   Vancouver1 review

   2.0

   Dined on 23 February 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   super overpriced for what it is. the description of the food on the menu sounded amazing but both my partner and I were very underwhelmed with our dinner. I ordered the salmon and it was a very small piece with no sides so I was still hungry after. For what we were paying, I expected something a bit more substantial or at least much more flavourful. We went for a nice romantic dinner and the ambiance was not great and the decor was not very nice.
   

   The Den at Nita Lake LodgeResponded on 25 February 2025

   We're sorry you were disappointed. We strive for quality food and ambiance, and we appreciate your feedback. We'll share it with our team to improve. Thank you for sharing your thoughts.
   

   Is this helpful?

7. C

   Costas VIP

   London3 reviews

   2.0

   Dined on 21 February 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 5

   The atmosphere and venue are great and so was the service. Unfortunatley the food was not. The duck had no seasoning, the steak had an awful sauce, the kids burgers were disgusting. It's a shame the food let it down. Otherwise it's a great place but they need to up their game especially given the pricing you expect it to be outstanding and it's below average.
   

   The Den at Nita Lake LodgeResponded on 25 February 2025

   We’re glad you enjoyed the atmosphere and service but sorry to hear the food didn’t meet your expectations. We appreciate your feedback and will share it with our team to improve.
   

   Is this helpful?

8. S

   Scott

   Vancouver1 review

   5.0

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Our server was a young woman from Argentina- she bought us glasses of champagne to help celebrate our anniversary. She thought she was late with my coffee and baileys and didn’t charge me for it a very nice gesture! She was great and of course the dinner was excellent
   

   The Den at Nita Lake LodgeResponded on 19 February 2025

   Thank you for sharing your experience. We're delighted to hear that your server provided such thoughtful service and helped make your anniversary celebration even more special. It's wonderful to know that both the service and dinner exceeded your expectations. We appreciate your feedback!
   

   Is this helpful?

9. n

   nancy VIP

   Vancouver39 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful Valentines Day dinner at the Den. We had been a little worried about slow service, given prior reviews, but this was not the case. We had an attentive and friendly server who gave us a great wine recommendation, and each dish of our 4 course set menu was delicious. Would highly recommend this small restaurant.
   

   The Den at Nita Lake LodgeResponded on 19 February 2025

   Thank you for sharing your experience! We're glad to hear you enjoyed a wonderful Valentine’s Day dinner with excellent service and a delicious meal. We appreciate your recommendation!
   

   Is this helpful?

10. C

    Chris

    Vancouver1 review

    5.0

    Dined on 15 February 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    Very busy night. Service was great but a little long between checking at times
    

    The Den at Nita Lake LodgeResponded on 19 February 2025

    Thank you for your feedback! Glad you enjoyed the service despite the wait.
    

    Is this helpful?