The Engine Room

Review summary

1. C

   Catherine

   Newcastle

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is our 3rd visit. Each time there has been a different ambiance. Today, Sunday, we visited before a classical music concert at the Fire Station and enjoyed the Sunday menu. The atmosphere was serene and festive. This contrasts with Saturday evenings in the summer with a younger, lively crowd. The menu was limited, but with enough to please everyone in the family. I had the lamb roast dinner. It was beautiful. The service was excellent. A lovely evening. I look forward to returning soon.
   

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2. T

   Tania

   Newcastle

   4 reviews

   4.0

   4 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Lovely food but very noisy. We told the server that we were sitting in a cold draft all night as our table was near the door so I had to keep my coat on the whole time. A glass partition or something would protect diners from the draft. We enjoyed our meal but it was noisy and drafty so 4 stars not 5.
   

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3. C

   Claire

   Newcastle

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice atmosphere and lovely seats with great table service.
   

   The Engine RoomResponded 3 days ago

   Hi Claire, Thank you very much for such a lovely review. We'll pass along your comments to our team and hope to see you soon again. Kind regards, Management team
   

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4. M

   Marie

   Newcastle

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really good atmosphere I was unwell when I arrived and the staff were great 😊
   

   The Engine RoomResponded 3 days ago

   Hi Marie, Sorry to hear that you were unwell. Hope you are better now. Thank you very much for such a lovely review. We'll pass along your comments to our team and hope to see you soon again. Kind regards, Management team
   

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5. Z

   Zara

   Newcastle

   1 review

   3.0

   1 review

   Dined on 22 November 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Very disappointed with our experience, the food atmosphere and drinks were lovely however the service was poor. The staff were lovely but it took too long for the food and drinks took 20 mins to arrive from ordering it wasn’t like we went at peak time it was really quiet as table was booked at 5.30 , this is what ruined our experience.We had to leave most of our food as we needed to be at the theatre we got sat in our seats just as curtain went up very disappointed
   

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   The Engine RoomResponded 3 days ago

   Hi Claire, Sorry to hear that, Thank you very much for such an honest review. We'll pass along your comments to our team and hope to see you soon again. Kind regards, Management team
   

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6. J

   Janet

   London

   2 reviews

   5.0

   2 reviews

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, service & atmosphere, perfectly placed for Fire Station & theatre
   

   The Engine RoomResponded 2 days ago

   Hi Janet, Thank you very much for such a lovely review. Hope we'll see you again in future. Regards, Management team
   

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7. A

   Ann

   County Durham

   11 reviews

   5.0

   11 reviews

   Dined on 19 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely meal and a fine prequel to show. Thank you.
   

   The Engine RoomResponded 2 days ago

   Hi Ann, Thank you very much for such a kind review. We'll pass the comments along to our team. Best wishes, Management team
   

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8. LS

   LisaS

   Newcastle

   7 reviews

   4.0

   7 reviews

   Dined on 16 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Always lovely food & service but unfortunately on this visit I didn’t like where I was sitting. However restaurant was very busy so that’s good.
   

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   The Engine RoomResponded 2 days ago

   Hi Lisa, Sorry to hear that, Next time we will have a better for you. Best wishes, Management team
   

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9. G

   Gaynor

   London

   1 review

   2.0

   1 review

   Dined on 15 November 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Table wasn’t ready when we arrived. Lovely waitress. Had to ask for mains as we had waited a very long time and were about to go into the music venue. One of the party had fish and was very dissatisfied.
   

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10. G

    Geoff

    Newcastle

    3 reviews

    5.0

    3 reviews

    Dined on 15 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I visit here regularly pre match and it’s always spot on in terms of both food and drink. This visit was with my wife pre cinema and again absolutely spot on. The whole place is a credit to Sunderland.
    

    The Engine RoomResponded 2 days ago

    Hi Geoff, Thank you so much for such a kind review. Thanks for your time with us. Best wishes, Management team
    

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