The Exchange Pub + Kitchen

Review summary

1. D

   Debra

   Louisville

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The server we had did an amazing job. She is one of the BEST.
   

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2. C

   Chris-Candace

   Tallahassee

   3 reviews

   2.0

   3 reviews

   Dined on 15 February 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   2nd time visiting. Extremely poor service! Food was brought out several minutes apart. Party of 4, one entree was brought out 5 minutes before the other entrees. The last entree came out 15 minutes after all the others. Have never been to a restaurant where the entrees didn’t all come out together. Reservations were at 6:30 and we didn’t leave the restaurant until 8:30 due to extremely poor service. Only positive was that they comped our meal. Our 1st time going there was great so hopefully this was a one time issue.
   

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3. C

   Chester

   VIP

   Louisville

   32 reviews

   5.0

   32 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   The service was great and the food was delicious! I will come back
   

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4. M

   Makayla

   Louisville

   1 review

   5.0

   1 review

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We go here for Valentines every year! Always a good experience and amazing food!
   

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5. C

   Courtney

   Louisville

   1 review

   5.0

   1 review

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is our second time coming here and we are just smitten. The food and service are outstanding. Their fried goat cheese balls are fabulous! Are already can’t wait to go back!
   

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6. R

   Ricky

   Louisville

   2 reviews

   5.0

   2 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   My wife and I frequent the Exchange for our date nights. The food is always plated nicely and the flavor is consistent every time, service is great and what you would expect for a restaurant in this class, if you like bourbon; the Exchange makes the best “Old Fashioned” around and its super consistent as well.
   

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7. M

   Melissa

   Charleston

   1 review

   5.0

   1 review

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   The food was wonderful and the service was excellent, very attentive. We tried the goat cheese bites and short rib tots for starters, both great! The filet mignon is amazing. The pastas are all excellent.
   

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8. B

   Bobby Kelly

   Louisville

   5 reviews

   5.0

   5 reviews

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always enjoy the Exchange. The food is always good. Last night was no exception. My wife enjoyed the filet mignon, and I had the salmon which was very good. We also enjoyed the special valentine dessert. We will return!!!
   

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9. J

   Joy

   VIP

   Louisville

   68 reviews

   5.0

   68 reviews

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great news items on the menu. Wonderful service and food.
   

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10. C

    Chrissy

    Indiana

    1 review

    5.0

    1 review

    Dined on 1 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We went to The Exchange last night for the first time, celebrating our 13th wedding anniversary. Every part of our experience was wonderful. Our server was SO nice and the live music while we waited was good. My husband got the steak and I got the fish and chips, and then we each shared some of the other. Both dishes were delicious! The portions were generous and the price was reasonable. Especially given what you pay now for just a basic take out meal most places now. To our surprise, as we were winding down our dinner, our server brought out a brownie skillet dessert and a signed anniversary card! When I booked the reservation, it asked if we were celebrating a special occasion. I had put anniversary there, but was not expecting anything from it, other than maybe a “Happy Anniversary!” I’m not sure if this is standard for them for special occasions, but it was such a nice gesture, and we were so appreciative! To me, this is going above and beyond, and in any industry these days, having someone go above and beyond is so rare. So, thank you, to our server and everyone involved! We were so impressed from start to finish, and this will definitely be our go to restaurant for date night!
    

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