The Factory South Shore

Name: The Factory South Shore
Address: 300 W Station Square Dr, Pittsburgh, PA, United States, 15219
Telephone: (412) 803-3838
Price range: $30 and under
Rating: 4.1

4.1

106 Reviews

$30 and under

American

Make a booking

2 people

23 Nov 2024

19:00

Booked 6 times today

Experiences are available.

Great for scenic views
Charming
Good for business meals

With the best views in Pittsburgh The Factory South Shore concept is a fusion of classic American Cuisine with a Pittsburgh Flare. We offer creative cocktails along with local craft beer and spirits. Our thoughtful wine program pairs well with our approachable cuisine. Given our commitment to connecting the community to a meaningful crafted dining experience, we feel The Factory South Shore will reflect these tenets and become a well-known destination restaurant in Pittsburgh.

Private dining

Book your next event with us

View details

Dining areas

Additional information

Dining style
Casual Dining
Price
$30 and under
Cuisines
American, Cocktail Bar, Dining Bar
Hours of Operation
Breakfast Mon–Fri 06:30–11:00 Sat, Sun 07:00–12:00 Bar Mon–Thu, Sun 11:00–23:00 Fri, Sat 11:00–01:00 Dinner Mon–Fri 11:30–22:00 Sat, Sun 12:30–22:00
Phone number
(412) 803-3838
Website
https://thefactorysouthshore.com/
Dress code
Business Casual
Private party facilities
Located above The Factory South Shore restaurant in the iconic Sheraton Station Square Hotel, The Factory Overlook is a outdoor dining area offering a stunning view of the city of Pittsburgh. Call The Factory South Shore at (412) 803-3838 or email at Info@thefactorysouthshore.com to
Private party contact
The Factory South Shore : (412) 803-3838

Location
300 W Station Square Dr, Pittsburgh, PA 15219
Area
Downtown
Parking details
None
Additional
Bar/Lounge, Happy Hour, Late Night, Non-Smoking, View, Wheelchair Access

Experiences

The Factory Overlook- Event Patio
Multiple dates available
Only bookable through The Factory directly! Located above The Factory South Shore restaurant in the iconic Sheraton Station Square Hotel, The Factory Overlook offers a stunning view of the city of Pittsburgh and the Monongahela River. Stunning views, unique beverages, and an innovative dining experience make The Factory Overlook the ideal location for your next gathering. For more information or to book your next event call The Factory at (412) 803-3838 or email at Info@thefactorysouthshore.com.

Station Square BreakfastUS$19.00
Two Eggs any style, your choice of Applewood Bacon, Sausage Links, or Ham, Breakfast Potatoes & Choice of Brioche French Toast or Pancakes
Build Your Own OmeletUS$17.00
Farm Eggs with your choice of: Mushrooms, Grilled Onions, Tomatoes, Sausage, Bacon, Ham, Gruyere, Gouda, Cheddar, and American Cheese served with Breakfast Potatoes
Classic BenedictUS$18.00
Ham, Soft Poached Eggs & Hollandaise on a Grilled English Muffin. Served with Breakfast Potatoes
Open-Faced Ham, Cheese & EggUS$17.00
Grilled Sourdough and Isaly's Chipped Ham. Topped with Gruyere Cheese, Fried Egg Mornay Sauce. Served with Breakfast Potatoes
Breakfast BowlUS$17.00
Choice of Eggs, Sausage, Avocado, Grilled Onion, Mushrooms, Breakfast Potatoes, Cheddar Cheese & Tomatoes
Sheraton OmeletUS$17.00
Farm Eggs, Foraged Mushrooms, Spinach, Grilled Onions, Cured Tomatoes, Cheddar Cheese Served with Breakfast Potatoes

Off the Griddle

All Served with Your Choice Of: Applewood Smoked Bacon, Ham, or Sausage

Lemon-Ricotta PancakesUS$18.00
Sugared Berries, Toasted Walnuts, Local Maple Syrup
Buttermilk PancakesUS$18.00
Sugared Berries, Walnuts, Local Maple Syrup
Brioche French ToastUS$18.00
Cinnamon, Vanilla and Orange Battered Brioche Bread, Sugared Berries, Walnuts, Local Maple Syrup
Belgium WafflesUS$18.00
Sugared Berries & Walnuts

Lighter Side

Yogurt ParfaitUS$12.00
Greek Yogurt, Fresh Berries, Local Honey, House Made Granola & Seasonal Muffin
Oatmeal BowlUS$11.00
Brown Sugar, Maple Syrup, Salted Walnuts, and Dried Cranberries
Avocado ToastUS$13.00
Grilled Wheat Bread, Avocado-Lime Mousse, Roasted Cherry Tomatoes & Olive Tapenade

Beverages

Drip CoffeeUS$3.50
Hot
TeaUS$4.00
Hot
Specialty CoffeeUS$6.00
Hot
Hot CocoaUS$4.00
Hot
French Press Coffee ServiceUS$12.00
Hot, Serves Two
Pepsi ProductsUS$4.00
Cold
Iced TeaUS$4.00
Cold
JuiceUS$4.00
Cold
MilkUS$4.00
Cold

What 106 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1

4.1 based on recent ratings

4Food
4.1Service
4.2Ambience
3.9Value

Noise • Moderate

Review summary

AI-generated from verified diner reviews

The Factory South Shore offers a delightful dining experience with "excellent food" and a "beautiful river view." Guests highlight the friendly and accommodating staff, with standout service from individuals like Mark and Stephanie. While some found the buffet lacking, the menu items, particularly the steaks and crab cakes, are well-praised.

106 Reviews

D
Don
Cleveland
17 reviews
4.0
17 reviews
Dined 6 days ago
1. Overall 4
2. Food 5
3. Service 3
4. Ambience 5
Pretty busy after the game, but service was slow, took over 45 minutes to get pizza and perogies, waitress was hard to find and scarce at times.
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R
Rafael
Tampa
2 reviews
3.0
2 reviews
Dined on 13 October 2024
1. Overall 3
2. Food 3
3. Service 2
4. Ambience 2
Slow service, meh buffet. Dirty dishes,glasses etc, and restaurant wasn’t very clean as well, needs attention. But for the $24ish was ok.
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C
Courtney
Greater Boston
2 reviews
2.0
2 reviews
Dined on 12 October 2024
1. Overall 2
2. Food 1
3. Service 2
4. Ambience 2
Our server barely checked on us and was hardly around so it took 15-20 min to flag them down after the crab cake came out tasting spoiled. It had a horrible pungent aftertaste and the asparagus that came with it was bland and unseasoned. Apparently all the do with their vegetables is “grill them in butter,” according to the manager, not even salt and pepper. Crispy potatoes were not crispy and also poorly seasoned. They kindly took the crab cake off the bill but by the time we were able to flag anyone down everyone else was basically done eating and we didn’t want to wait for another entree. I also wasn’t sure any other entree would be better. The chairs were also incredibly uncomfortable. The whole experience seemed geared toward aesthetics more than function.
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K
Kim
Pittsburgh
1 review
2.0
1 review
Dined on 12 October 2024
1. Overall 2
2. Food 3
3. Service 1
4. Ambience 3
We sat for 25 minutes before a server came to our table. I had to alert the hostess first.
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M
Michelle
New York City
1 review
5.0
1 review
Dined on 9 October 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
I was hoping for a much bigger menu. More options. Service was amazing.
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F
Freddy
Pittsburgh
1 review
2.0
1 review
Dined on 6 October 2024
1. Overall 2
2. Food 1
3. Service 3
4. Ambience 3
Asked for medium steak and go a almost well done steak.
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K
Kim
Pittsburgh
3 reviews
5.0
3 reviews
Dined on 28 September 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
This was a special birthday celebration! Great service and everything was delicious! Steaks were cooked to order and the lava cake was scrumptious!
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C
Cherrie
Baltimore
53 reviews
vip
4.0
53 reviews
Dined on 27 September 2024
1. Overall 4
2. Food 2
3. Service 4
4. Ambience 4
Great bar staff and wait staff, kitchen but kitchen food mediocre at best. Breakfast is very good though. Apps/happy hour at bar great value. Beautiful view of city.
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M
Michael
Los Angeles
52 reviews
vip
5.0
52 reviews
Dined on 22 September 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
Much better to order from the menu…. The buffet is not very good.
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L
Laura
Pittsburgh
1 review
3.0
1 review
Dined on 17 August 2024
1. Overall 3
2. Food 2
3. Service 4
4. Ambience 3
We ordered the JUMBO LUMP CRAB CAKE dinner. We were served ONE of the smallest crab cakes we've ever seen - less than 2 in diameter, less than an inch high, more than half of which was bread "filler". Along with a small portion of fries, for $32!! The rest of the food ordered was average. We were seated at 2 sofas with a table in-between, which created an awkward & less than comfortable seat (the sofa was low, so the table was "too high"; I felt like I needed to ask for a booster seat :-) ) Noise was as expected for a restaurant located in the main lobby of a busy hotel, with a large wedding reception taking place about 20' over. The waiter was personable and provided good service during a busy evening.
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FAQs

The Factory South Shore is rated 4.1 stars by 106 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

23 Nov 2024

19:00

Booked 6 times today

Experiences are available.

300 W Station Square Dr, Pittsburgh, PA 15219

Dining areas

Additional information

Area
Downtown
Hours of Operation
Breakfast Mon–Fri 06:30–11:00 Sat, Sun 07:00–12:00 Bar Mon–Thu, Sun 11:00–23:00 Fri, Sat 11:00–01:00 Dinner Mon–Fri 11:30–22:00 Sat, Sun 12:30–22:00
Price
$30 and under
Cuisines
American, Cocktail Bar, Dining Bar
Dining style
Casual Dining
Dress code
Business Casual
Parking details
None
Additional
Bar/Lounge, Happy Hour, Late Night, Non-Smoking, View, Wheelchair Access

Website
https://thefactorysouthshore.com/
Phone number
(412) 803-3838
Private party facilities
Located above The Factory South Shore restaurant in the iconic Sheraton Station Square Hotel, The Factory Overlook is a outdoor dining area offering a stunning view of the city of Pittsburgh. Call The Factory South Shore at (412) 803-3838 or email at Info@thefactorysouthshore.com to
Private party contact
The Factory South Shore : (412) 803-3838

The Factory South Shore

Make a booking

Private dining

Dining areas

Additional information

The Factory Overlook- Event Patio

Breakfasts

Station Square BreakfastUS$19.00

Build Your Own OmeletUS$17.00

Classic BenedictUS$18.00

Open-Faced Ham, Cheese & EggUS$17.00

Breakfast BowlUS$17.00

Sheraton OmeletUS$17.00

Off the Griddle

Lemon-Ricotta PancakesUS$18.00

Buttermilk PancakesUS$18.00

Brioche French ToastUS$18.00

Belgium WafflesUS$18.00

Lighter Side

Yogurt ParfaitUS$12.00

Oatmeal BowlUS$11.00

Avocado ToastUS$13.00

Beverages

Drip CoffeeUS$3.50

TeaUS$4.00

Specialty CoffeeUS$6.00

Hot CocoaUS$4.00

French Press Coffee ServiceUS$12.00

Pepsi ProductsUS$4.00

Iced TeaUS$4.00

JuiceUS$4.00

MilkUS$4.00

Overall ratings and reviews

Review summary

FAQs

How is The Factory South Shore restaurant rated?

Is The Factory South Shore currently accepting bookings?

Make a booking

Dining areas

Additional information