The Federal Grill - Shepherd

Review summary

1. P

   Peter

   Houston

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The music was way too loud and having to electronic music blaring isn’t ideal for Christmas dinner with the family.
   

   The Federal Grill - ShepherdResponded 6 days ago

   Thank you for your review, Peter! We're glad to hear that you enjoyed the food, service, and overall value. We apologize for the music being too loud during your Christmas dinner. We'll definitely take your feedback into account and work to create a more suitable atmosphere for special occasions. We hope to welcome you back soon for a more enjoyable experience!
   

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2. h

   houstonfoodie1

   VIP

   Houston

   13 reviews

   3.0

   13 reviews

   Dined on 21 December 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Food is average. Only need to go there when all the better restaurants are booked up.
   

   The Federal Grill - ShepherdResponded 6 days ago

   Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet expectations, especially regarding the food and service. We strive to provide exceptional dining experiences and will review your comments with the team to ensure improvement. We hope you'll consider giving us another chance in the future.
   

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3. D

   Diane

   Houston

   1 review

   4.0

   1 review

   Dined on 16 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was good, service was good.. appreciate the complimentary valet.
   

   The Federal Grill - ShepherdResponded 7 days ago

   Thank you, Diane! We’re glad to hear you enjoyed the food and service, and we’re happy the complimentary valet was a nice touch. We appreciate your feedback and look forward to welcoming you back soon!
   

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4. L

   Lisa

   San Francisco

   19 reviews

   5.0

   19 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I truly love this restaurant! Great vibes, food is amazing, love that I can get smaller portions on some of the anazing dishes! Braised short rib was amazing, and the truffle stiffed chicken got rave reviews. Capped off with a half-baked choc chip cookie a la mode! Lovely evening!
   

   The Federal Grill - ShepherdResponded 7 days ago

   Thank you so much, Lisa! We’re thrilled to hear you had a wonderful evening with us. The braised short rib and truffle stuffed chicken are definitely crowd-pleasers, and we’re glad to know you enjoyed them—along with the half-baked chocolate chip cookie! We truly appreciate your kind words and can’t wait to welcome you back for another amazing meal.
   

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5. R

   Rebecca

   VIP

   Houston

   18 reviews

   5.0

   18 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was noisier than I expected. Love the food and the selections. This was the first time for several of my friends and they really enjoyed it. Said they would be back. One of them loved the meatloaf!
   

   The Federal Grill - ShepherdResponded 7 days ago

   Thank you, Rebecca! We're so glad to hear that your friends enjoyed their first visit and that the food, including the meatloaf, was a hit. We appreciate your feedback on the noise and will be mindful of that for future visits. It’s great to know that we’ll be seeing you and your friends again soon!
   

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6. A

   Amy

   Houston

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent. The service was great. It was a busy Friday night during the holidays and even with a large crowd. We had a great experience.
   

   The Federal Grill - ShepherdResponded 7 days ago

   Thank you, Amy! We’re so glad to hear you had a great experience, even on a busy Friday night during the holiday rush. We appreciate your kind words about the food and service and are thrilled that we were able to make your visit special. We look forward to welcoming you back soon!
   

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7. J

   Jennifer

   Houston

   1 review

   5.0

   1 review

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server and the manager were very thoughtful, personable and took care of our every need in a very timely manner.
   

   The Federal Grill - ShepherdResponded 7 days ago

   Thank you, Jennifer! We’re so happy to hear that both our server and manager made your experience special. Providing thoughtful and attentive service is something we take pride in, and we’re thrilled to know you felt well taken care of. We look forward to welcoming you back soon!
   

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8. S

   Shawna

   VIP

   Houston

   6 reviews

   5.0

   6 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a pleasure. One of our favorites. Service, food, friendliest staff ever.
   

   The Federal Grill - ShepherdResponded 7 days ago

   Thank you, Shawna! We're so glad to hear that we're one of your favorites. It’s always a pleasure to have you with us, and we truly appreciate your kind words about the service, food, and staff. We look forward to welcoming you back soon for another great experience!
   

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9. L

   LaTia

   Los Angeles

   2 reviews

   3.0

   2 reviews

   Dined on 8 December 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   Food was good. Service was good. Got home and got sick from my meal. I’d been there several times before, so I think it was just an off night.
   

   The Federal Grill - ShepherdResponded on 21 December 2024

   Thank you, LaTia, for your feedback. We’re sorry to hear that you didn’t feel well after your visit and truly hope it was just an isolated incident. Your continued support means a lot to us, and we’ll be sure to review everything to ensure this doesn’t happen again. Please let us know the best way to contact you directly — and we will have a GM reach out to make it up to you.
   

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10. OT

    OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on 8 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a great time celebrating our December family birthdays.....the food was delicious, and the service was outstanding. The owner even took some time to make my cousin some bacon jam since it was not on the menu. Great touch we will definitely be back.
    

    The Federal Grill - ShepherdResponded on 21 December 2024

    Thank you so much for sharing your experience! We're thrilled that you chose us to celebrate your family birthdays, and we’re happy to hear the food and service made it memorable. It was a pleasure to make that special bacon jam for your cousin! We look forward to welcoming you back soon for more great moments.
    

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