The Fillmore

Review summary

1. K

   Ken

   Chicago

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Seemed understaffed for a Sat nite. Drinks had to get reordered. 4 of 6 meals came out. 1 of which was incorrect and the other was cold. All meals came out very late probably 75 -90 minutes after ordering
   

   Is this helpful?

   Report
2. H

   Hannah

   Toronto

   6 reviews

   4.0

   6 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very nice - cozy little Italian joint serving up healthy portions. My only complaints were that our table wasn’t ready when we arrived (it was reserved), no sparkling water, & bathrooms were far away on a different floor. Pros far outweigh the cons, would absolutely return.
   

   Is this helpful?

   Report
3. A

   Abigail

   VIP

   Orlando

   1 review

   1.0

   1 review

   Dined on 14 December 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Our table booked a pre-theater dinner reservation at 4:30 prior to seeing a show at the theater beginning at 7:00, and yet we nearly missed our show. Waitstaff seemed to not care about our concerns about time and how quickly our food was coming out, charged each of the 4 of us incorrectly regarding the food we had ordered, and charged us for food that was not delivered to our table. Will not be returning for another pre-theater dinner experience.
   

   1 person found this helpful

   Report
4. OT

   OpenTable Diner

   New York City

   1 review

   3.0

   1 review

   Dined on 14 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Breakfast was better than dinner. It's a nice space, with a bar and a back area. Understaffed, folks working very hard. Food is mediocre. But it's also modestly priced.
   

   Is this helpful?

   Report
5. A

   Ashley

   Las Vegas

   7 reviews

   3.0

   7 reviews

   Dined on 13 December 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   We ordered the Fillmore chopped salad, chicken bacon artichoke pizza, lobster ravioli, and chicken giardiniera. While the chopped salad and pizza were enjoyable, the lobster ravioli and chicken giardiniera were lackluster, lacking in flavor and depth. Each meal was supposed to be served with garlic bread, but it didn’t arrive with the food. When it finally came out, it was the kind of bread you’d expect to find in the freezer section of a grocery store—disappointing for an Italian restaurant. For a restaurant claiming to serve Italian cuisine, the quality of both the food and service fell short. If you’re able to secure a reservation elsewhere, I’d recommend doing so and keeping this spot as a backup option only.
   

   1 person found this helpful

   Report
6. t

   tricia

   VIP

   Des Moines

   8 reviews

   2.0

   8 reviews

   Dined on 7 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   We went before Brett Eldridge concert. Had reservations. Seated quickly. That was prob the best part. Our waitress acted annoyed the whole time and my husband ordered a Sam Adam’s and she said she didn’t think that we could get draft been. And asked what else what he wanted. My husband looked around and saw others w draft been so asked her to check . She came back and said he could so he ordered and we also ordered a nice bottle of wine. Had to ask for his beer 2 times. When we ordered our food. She told me they did not have the ravioli entre I wanted. So then I ordered the chicken parm. My husband ordered at chicken Alfredo . She then came back in 15 min w a menu and said that they were out of fettuccine Alfredo and he needed to find something else . The menus only had 10 entrees . It did have pizza and a few salads and sandwiches but as far as entrees there were only 10 so you were not able to order 1/5’of the entree menu . We ended up Just splitting the chicken parmigiana. When I believe who we think was them Manager came Over he said he would go back and get the chicken parm ( but it sure how he was going to g to do that when it was not available) ? Just not a great wxperiemce and we just stuck w then1 entree . He did comp some of the bill but what a bummer start to what was supose to be A festive night
   

   1 person found this helpful

   Report
7. S

   Sarah

   Chicago

   2 reviews

   2.0

   2 reviews

   Dined on 7 December 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Indifferent and low energy describes this restaurant. Menu doesn't indicate gf options and server didn't know what to recommend besides a yogurt parfait... for lunch. Not expecting a dedicated gf menu or kitchen, but I also don't want to have to panic find a bathroom when Christmas shopping! Food and environment is average. Wouldn't go back when there are so many better options in the loop.
   

   Is this helpful?

   Report
8. D

   Daniel

   VIP

   Toronto

   30 reviews

   3.0

   30 reviews

   Dined on 1 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Everything about it was ok not great For the price i have had much better
   

   The FillmoreResponded on 3 December 2024

   Dear Daniel, We thank you for being our guest and for your feedback. We are sorry you were wowed with your dining experience. Your comments have been shared with management for review. Best regards, Brad and The Fillmore Team
   

   Is this helpful?

   Report
9. P

   Penny

   Indiana

   19 reviews

   4.0

   19 reviews

   Dined on 23 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Best bruschetta we have ever had! Food was delicious and serve good.
   

   The FillmoreResponded on 3 December 2024

   Dear Penny, Thank you for your feedback. It is truly appreciated. Please join us again soon. Best regards, Brad and The Fillmore Team
   

   Is this helpful?

   Report
10. L

    Lydia

    Minneapolis

    1 review

    3.0

    1 review

    Dined on 17 November 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 5

    The food and atmosphere was great, but my party and I were disappointed in the quality of service—the staff seemed to be disorganized even though the dining room was not busy. We ordered drinks and they seemed to have lost the order for one so it took 20 minutes for them to not realize and I finally spoke up to tell the server that we didn’t have it. But overall it was fine, just service hiccups.
    

    The FillmoreResponded on 3 December 2024

    Dear Lydia, We thank you for being our guest and for your feedback. Please accept our sincere apologies for the service you received. Please know this is not how we want our guests to feel when they dine with us and we have shared your comments with management for review. Best regards, Brad and The Fillmore Team
    

    1 person found this helpful

    Report