The Igloo's at Gurney's

Review summary

1. RW

   RobertW VIP

   New York City7 reviews

   3.0

   Dined on 31 March 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Kitschy experience but would not do it again. Igloos were in poor condition (many lacked functioning zippers or lights) and the plastic was partially see-through so you could barely see the ocean. Several of the igloos didn’t even have visibility to the water. The menu was pretty limited - the food we had was very good but the selection was more bar food/finger food than a full meal. The $50 “mandatory donation” was also very very strange..
   

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2. b

   blondeparrothead VIP

   New York City39 reviews

   4.0

   Dined on 23 March 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Beautiful setting but heaters were not cutting it. It was a very cold evening so was understandable. The food was nothing special but the staff was excellent and overall we had a wonderful experience.
   

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3. OT

   OpenTable Diner VIP

   New York City2 reviews

   1.0

   Dined on 22 March 2024

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 1

   Last night, my companions and I had the unfortunate experience of dining at Gurney's, and to say we were disappointed would be an understatement. From the moment we entered, it was evident that our expectations were not going to be met. Firstly, the igloo we were seated in was far from the pristine environment we anticipated. It was dirty, with stains and marks that detracted from the ambiance. Additionally, the lighting was inadequate, leaving us struggling to see our meals properly. Furthermore, the interior decor was a far cry from the polished images we had seen online. Instead of the elegant setting we had imagined, we were greeted with what appeared to be cheap TJ Maxx blankets thrown haphazardly around the space. This lack of attention to detail was disappointing, to say the least. Adding to our dissatisfaction was the state of the menu, which was stained and unkempt. This not only gave a poor impression of the establishment's cleanliness but also left us questioning the overall quality of the dining experience. Overall, our meal at Gurney's fell far short of the value we expected from such a renowned establishment. We had hoped for an evening of indulgence and sophistication, but instead, we were met with disappointment at every turn. It's safe to say that we will not be returning anytime soon, and we certainly cannot recommend it to others seeking a memorable dining experience.
   

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4. JO

   JeanieOcampo

   New York City15 reviews

   2.0

   Dined on 3 March 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   The setting on the ocean is beautiful. The igloo was very nicely decorated. However, the service and food was lacking to say the least. Overall, way too overpriced for what you are receiving. I wouldn’t recommend.
   

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5. OT

   OpenTable Diner

   New York State1 review

   1.0

   Dined on 1 March 2024

   1. Overall 1
   2. Food 3
   3. Service 5
   4. Ambience 1

   We booked the igloo for the two of us. There are 6 chairs set up in the igloo and it seems to me to be more designed for a large group. The one heater in the igloo is woefully inadequate to keep you warm even when you sit right next to the heater and while wearing a heavy winter coat. Thankfully, I had read an Open Table review and knew to dress warmly but still needed to wear the blankets that were on each chair. Food choice very limited. Sandwich and fries were good. Service was excellent. No music - we played background music on our phone.
   

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6. DM

   DinaM

   New York City2 reviews

   3.0

   Dined on 25 February 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   The experience was very nice and unique, however, the smell inside the igloo was less than desirable. It was also not as warm and cozy as you would think. Chairs were outdoor chairs unlike the picture which looked like a cozy couch, food was not all that great. And I was not aware of the $100 min. food and drink charge until after the fact.
   

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7. OT

   OpenTable Diner

   San Francisco1 review

   1.0

   Dined on 23 February 2024

   1. Overall 1
   2. Food 4
   3. Service 4
   4. Ambience 1

   Terrible! Plastic utensils, paper napkins, no tablecloth, tilted table, plastic cups, a $23 cocktail served in a paper cup, no "activities", not enough heat for what is advertised as a " cozy atmosphere", no music. Great concept, zero execution.
   

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8. M

   Montauktrip

   New York City1 review

   2.0

   Dined on 22 February 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   We were excited to be in the igloo, it was very cold and the heaters weren’t turned on when we got there. Even when they were turned on, we had to get blankets and were still cold. We asked for a certain bottle of wine, and they said they didn’t have it and could only give us another bottle $50 more. It took over a half an hour to check out. The food was decent but overpriced. The venue was beautiful and we were able to connect our music to a speaker in the igloo. You can hear the ocean which we found enjoyable. Overall, I wouldn’t do it again.
   

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9. CM

   ClaireM

   New York City2 reviews

   5.0

   Dined on 22 February 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Courteous waitress. Quiet and enjoyable. Food very good.
   

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10. RH

    RyanH

    New York State1 review

    5.0

    Dined on 20 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very good spot to take kids. Highly recommend. Great food and great service
    

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