Coda Eatery at the Gibson Hotel

Review summary

1. N

   Nigel

   Orlando2 reviews

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Trading on first dates tv name . Food average and overpriced. Service terrible. No value for money.
   

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2. d

   des

   Dublin2 reviews

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 2
   3. Service 4
   4. Ambience 1

   Fillet steak an absolute rip off . It was cheap, old and not cooked properly. The lamb replacement was almost as bad.
   

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3. E

   Edel

   New York City5 reviews

   3.0

   Dined on 29 March 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Lovely meal, very little on the plate for the price. Staff made up for it. Friendly service
   

   Coda Eatery at the Gibson HotelResponded 5 days ago

   Hi Edel, Thank you for your kind words about our staff! We’re thrilled to hear you had a lovely meal and enjoyed the service. However, we’re sorry to hear that the portion sizes didn’t meet your expectations. Your feedback is important to us, and we’ll be sure to look into this as we continue to improve. We hope to have the opportunity to welcome you back for a more satisfying experience next time. Best regards, Maria Assistant Restaurant Manager
   

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4. P

   Páraic

   Dublin1 review

   2.0

   Dined on 29 March 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   I came to the restaurant with good expectations. However, was left very disappointed, primarily down to the service provided. The staff either don’t seem well trained to the standard of what one would expect in the service industry, or they’re just rude. Secondly, the food was good, but not for the extortionate price, there was very little value. Food experience could have been elevated by the service, but was not to be. A shame, will not be back.
   

   Coda Eatery at the Gibson HotelResponded 5 days ago

   Hi Páraic, I’m genuinely sorry to hear about your disappointing experience with us. We aim to provide both excellent food and service, and it’s heartbreaking to know we missed the mark during your visit. Your feedback about our staff is concerning, and we will address this immediately with our team to ensure we improve both our training and our customer interactions. We also deeply regret that the value of the meal did not meet your expectations. We truly appreciate your feedback and will use it to make necessary changes. I understand your decision not to return, but I sincerely hope you might consider giving us another chance in the future. Best regards, Maria Assistant Restaurant Manager
   

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5. N

   Niamh

   Leinster2 reviews

   2.0

   Dined on 28 March 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   Very poor choice on menu, everything pre cooked, food cold and dessert stale... The selling point is that it's convenient but completely over priced fir very poor food
   

   Coda Eatery at the Gibson HotelResponded 5 days ago

   Hi Niamh, I’m truly sorry to hear that your experience with us was so disappointing. We always aim to provide delicious and fresh food, and it’s upsetting to know we fell short of that during your visit. Your feedback about the menu and food quality is incredibly important to us, and we’ll take it seriously as we work to improve. I’m glad to hear, though, that you enjoyed our service and the ambiance, but I understand that it wasn’t enough to make up for the rest of your experience. We really hope you’ll consider giving us another try in the future, and we’ll do everything we can to make it right. Best regards, Maria Assistant Restaurant Manager
   

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6. W

   Will

   Cork2 reviews

   3.0

   Dined on 27 March 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Limited menu. Overpriced. Starters were very average. Enjoyed main course. Wouldn't try again at the price.
   

   Coda Eatery at the Gibson HotelResponded 5 days ago

   Hi Will, Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the main course, but we’re sorry to hear that other aspects of your experience didn’t meet expectations. We take all feedback seriously and will look into improving the variety and value of our menu offerings. We hope you'll reconsider visiting us again in the future for a better overall experience. Best regards, Maria Assistant Restaurant Manager
   

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7. M

   Michelle

   Dublin1 review

   3.0

   Dined on 20 March 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   There was a concert in the across the road , so the restaurant was busy , but we ended up waiting an hour for our food, meaning we were in a rush the make it to the concert . The food was lovely, a bit over priced, and the server couldn’t have been sweeter. Allow for more time if you are planning on dining on a concert night !
   

   Coda Eatery at the Gibson HotelResponded 5 days ago

   Hi Michelle, Thank you for taking the time to share your experience with us. We sincerely apologize for the wait, especially given your time constraints for the concert. We understand how important timing is, and we’ll certainly look into ways to improve efficiency during busy nights. We hope you’ll join us again, and we’ll work hard to ensure a smoother experience next time! Best regards, Maria Assistant Restaurant Manager
   

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8. LG

   LisaG

   Dublin2 reviews

   2.0

   Dined on 20 March 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Service very slow. Small menu, small portions and over priced.
   

   Coda Eatery at the Gibson HotelResponded on 21 March 2025

   Hi Lisa, Thank you for sharing your feedback. We’re really sorry to hear that your experience didn’t meet expectations. We apologize for the slow service and any disappointment with the menu and portion sizes. Your comments are valuable, and we’ll take them into consideration as we work to improve. If you’re open to it, we’d love to hear more about your experience so we can make things better moving forward. We hope to have the opportunity to welcome you back. Best regards, Maria Assistant Restaurant Manager
   

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9. J

   John

   Dublin1 review

   4.0

   Dined on 20 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Excellent stop off for a meal prior to concert. No problem getting a booking, service was first class.
   

   Coda Eatery at the Gibson HotelResponded on 21 March 2025

   Hi John, Thank you for the great review! We're so happy to hear that you had a wonderful experience with us before the concert. It’s fantastic to know you enjoyed the food, service, and ambience. We really appreciate your kind words and look forward to welcoming you back for another enjoyable meal in the future! Best regards, Maria Assistant Restaurant Manager
   

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10. A

    Andrina VIP

    Dublin19 reviews

    3.0

    Dined on 13 March 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Disappointed to be honest lamb very expensive for what we got on plate. Disjointed order food to be served together but barrata arrived and waited 20 mins for rest of food to be served even though we said we wanted together a lot of staff on but disorganised due to obviously concert on at 3
    

    Coda Eatery at the Gibson HotelResponded on 16 March 2025

    Hi Andrina, Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations, and we truly appreciate you bringing this to our attention. We strive to offer great value and timely service, and it's disappointing to hear about the delay and issues with the order. We’ll be sure to review our communication and coordination with the team, especially during busy times like events, to ensure a smoother experience in the future. We hope you’ll give us another chance to make it right next time. Best regards, Maria Assistant Restaurant Manager
    

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