The Gibson Hotel

Review summary

1. C

   Claire

   Dublin

   3 reviews

   4.0

   3 reviews

   Dined on 20 November 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   The food was nice however we ordered nachos and for an extra €7 added chilli beef but we found this to be very scarce. It wasn’t a lot. And just for the price, we expected more. We got wings and chips. Wings were spicy absolutely delicious. The chips were not great, very soggy. We never got water or wipes with the wings which I thought was strange. The Guinness my boyfriend got wasn’t great. Very flat so just wouldn’t get that again. But the pints and wine were nice.
   

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2. A

   Alisha

   Dublin

   1 review

   3.0

   1 review

   Dined on 15 November 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   food and atmosphere was spectacular, but the attitude from the server we had was appalling, when we were ordering we had to point to what we wanted on the menu. it seemed like she didnt know what was on the menu
   

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   The Gibson HotelResponded on 19 November 2024

   Thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed the food and atmosphere, but we’re truly sorry to learn about your experience with our server. That certainly doesn’t meet the high standards we aim for in providing excellent service, and we sincerely apologize for any frustration it caused. We will be sure to address this with our team to ensure all staff are fully knowledgeable about our menu and provide the attentive service our guests deserve. We truly appreciate your constructive feedback and hope to have the opportunity to welcome you back for a much smoother experience. Warm regards, Maria Assistant Restaurant Manager
   

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3. R

   Rosie

   Dublin

   5 reviews

   4.0

   5 reviews

   Dined on 15 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Had the fish and it was delicious. Chips weren't great though Would definitely go back
   

   The Gibson HotelResponded on 19 November 2024

   Thank you for your feedback! We’re sorry the chips didn’t meet your expectations, and we appreciate you bringing this to our attention. We’re always working to improve, so we’ll be sure to take a closer look at that dish. We’re excited to hear that you’d definitely come back, and we look forward to welcoming you again soon! Best regards, Maria Assistant Restaurant Manager
   

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4. N

   Neena

   Dublin

   3 reviews

   5.0

   3 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Lovely . Thank you We always go to The Gibson. Nice new menu!
   

   The Gibson HotelResponded on 19 November 2024

   Thank you so much for your kind words! We're so glad to hear that you enjoyed the new menu. It’s always a pleasure to welcome guests who are familiar with The Gibson, and we can’t wait to have you back again soon to try even more of what’s on offer! Best regards, Maria Assistant Restaurant Manager
   

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5. a

   ashley

   Leinster

   1 review

   5.0

   1 review

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing portion sizes were amazing staff were very attentive and food was served very promptly ! We were amazed with how good the service was on a concert night fully recommend the coda eatery for pre concert food! The seacuterie board was fabulous!!
   

   The Gibson HotelResponded on 19 November 2024

   Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you enjoyed the food, and the attentive service, especially on such a busy night with the concert crowd. We strive to create a memorable experience for all our guests, and it's great to know we succeeded with you. We look forward to welcoming you back for another pre-concert meal soon. Cheers, Maria Assistant Restaurant Manager
   

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6. M

   Moira

   Dublin

   3 reviews

   2.0

   3 reviews

   Dined on 14 November 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 1

   The menu options are very limited. A lot of heavy dishes. Not ideal for pre-concert meal. The hotel was really cold and draughty.
   

   The Gibson HotelResponded 4 days ago

   Thank you for sharing your feedback, Moira. We are sorry to hear that your experience didn’t meet your expectations. We understand that having a variety of options is important and we will consider expanding our menu with lighter choices in the future. Your input helps us improve, and we hope to welcome you back soon for a better experience. Best regards, Maria Assistant Restaurant Manager
   

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7. G

   Gerry

   N. Ireland

   2 reviews

   4.0

   2 reviews

   Dined on 13 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Very nice food. Well presented and tasted great. Service meds a bit of work. Ignored us at the “ wait here to be seated sign”, Got the order wrong, asked if we wanted the bill then didn’t bring it,
   

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8. M

   Mags

   Dublin

   5 reviews

   3.0

   5 reviews

   Dined on 13 November 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Like many others we dined in the restaurant in advance of the Nick Cave concert. It was busy and difficult to get service. Our waitress never cracked a smile. Air conditioning was cool. Food was fine. Functional experience overall in a canteen style restaurant. Was here before and it was a much warmer, friendlier experience with lower lighting. Handy for the 3 arena.
   

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9. F

   Fiona

   Greater Boston

   15 reviews

   4.0

   15 reviews

   Dined on 12 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food was good but limited menu. We had 2 sharing starters instead of main course.
   

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10. A

    Aisling

    Dublin

    1 review

    4.0

    1 review

    Dined on 9 November 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Great service! ………………………………………………………………………………………..
    

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