The Golden Ball of Longton

Review summary

1. R

   Richard

   Lancashire

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Great food, struggling with service staff with no leader
   

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2. F

   Francesca

   Lancashire

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was lovely, very busy and well handled under pressure.
   

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3. J

   Joanna

   Lancashire

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Really super meal, lovely food and great staff, not rushed at all. The lamb could have had more vegetables with it instead of just the red cabbage, but overall lovely meal.
   

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4. Z

   Zoe

   Lancashire

   1 review

   5.0

   1 review

   Dined on 24 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Fab atmosphere on Christmas eve. Food was delicious and staff friendly and attentive even though extremely busy. Thank you
   

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5. K

   Kenneth

   Lancashire

   1 review

   3.0

   1 review

   Dined on 22 December 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Food was good but had to wait a long time for both courses
   

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6. V

   Vicki

   Lancashire

   3 reviews

   4.0

   3 reviews

   Dined on 11 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Lovely atmosphere. Great Staff. Food was delicious. Would highly recommend :)
   

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7. l

   lee

   Newcastle

   6 reviews

   1.0

   6 reviews

   Dined on 17 November 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Very slow service, food came cold just very poor all round this was brought to the to the attention of the lady and the young person serving, we were told the chef would come out but he didn’t( no offer to replace or sort out),cold Sunday lunch is just not nice. A free desserts was offered but only taken up be a couple in the party of 8
   

   The Golden Ball of LongtonResponded on 29 November 2024

   Hi lee, Did you bring any of this information to your server at the time as we have had zero complaints noted?? Im very sorry the food and service was not to your standard but again was anything noted with any server as this would have been rectified right away and put right. Again very sorry for your poor visit
   

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8. D

   Daniel

   Lancashire

   1 review

   2.0

   1 review

   Dined on 15 November 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   We are regular visitors to the Golden Ball but our recent visit fell below the usual standard in terms of food quality and overall service.
   

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9. J

   John

   Lancashire

   3 reviews

   5.0

   3 reviews

   Dined on 7 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely warm welcome, excellent food served by attentive and kind staff Thank you so much . We had a lovely evening
   

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10. A

    Andrea

    Lancashire

    1 review

    4.0

    1 review

    Dined on 30 October 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    All 3 meals were enjoyable however the gammon had the fried egg missing and the chicken wraps had sweet chilli sauce instead of alioli as they should have. I informed the bartender that the wraps were not as expected.
    

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