The Golden Lotus

Review summary

1. r

   rakhi

   Toronto

   1 review

   4.0

   1 review

   Dined on 13 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Our host was very nice and took good care of us. One server was very offstandish, and the head chef seemed a little mad at his staff. But the food was good. The wonton and spring roll platter was very good. My kids enjoyed their General Tsao Chicken and Fried Rice, and Hubs had the fried noodles with seafood which he enjoyed too. Our host served as well. Authentic Cantonese food. Overall alcoholic drinks were weak, we had to ask them to make the next one stronger, which they did. Host helped us save some money on parking as we had parked at the casino for a couple of days and parking at the hotels is very expensive.
   

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2. D

   Denise

   Toronto

   5 reviews

   5.0

   5 reviews

   Dined on 23 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great dinning experience! Awesome staff superb food.
   

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3. H

   Helen

   Toronto

   14 reviews

   vip
   1.0

   14 reviews

   Dined on 15 September 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Probably the worst food and restaurant experience we’ve had in Niagara Falls. I’ve had better Asian food at a mall food court. They need to figure out their service. Our first meal was brought out about 50 minutes after ordering and it was our main chicken dish. We had ordered 2 apps which hadn’t arrived yet. When I asked about at least our rice dish the server said it wasn’t ready yet. So we received our meat entree with no apps or rice to eat it with. Then we received our rice dish. Then our noodle dish with one of the apps. And finally once we had finished eating, our 2nd app arrived. It was the strangest service ever. We ended up sending it back as we were already done and a little grossed out because the dishes were not good. The seafood seemed slimy and undercooked. The noodles were burnt. The rice dish just had broccoli in it. The chicken was dry. It just wasn’t good at all. The server seemed a little dazed too. When we were first seated she took away our chop sticks and water glasses and even my husbands placemat. I thought she was replacing them for some reason but she didn’t. We ended up getting some from the empty table ourselves. We dont recommend it at all. Save your money (it was way overpriced as well! Especially for what we got). Next time we’ll stick to Ponte Vecchio or the 21 Club. Or even Luckys.
   

   The Golden LotusResponded on 18 September 2024

   Thank you for visiting Golden Lotus. Your feedback is important to us. We want to make sure you have the best experience while you are dining with us. Please always feel free to share any concerns during your dining experience with your server and we will address them immediately. We have shared your comments with our Kitchen staff and Management team.
   

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4. A

   Amanda

   Toronto

   5 reviews

   2.0

   5 reviews

   Dined on 9 September 2024

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 2

   The food was cold but I enjoyed the time I was their very slow
   

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5. N

   Nancy

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined on 2 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best Chinese food we’ve had, very authentic , not greasy, fresh and lots of great vegetable options. Our kids really liked the food as well. We loved the Chinese broccoli, chicken with snow pea leaves, General Tso’s chicken and Winter melon with crab. The tea was amazing. We got the Dragon one.
   

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6. C

   Charles

   Toronto

   1 review

   5.0

   1 review

   Dined on 1 September 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very nice setting. Food is a bit expensive but worths it. Must try their shredded pork fried noodle, best in town.
   

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7. A

   ANNE

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined on 2 August 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Food was not good, some were too salty and some tasteless, overpriced
   

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8. DM

   DeniseM

   Toronto

   5 reviews

   5.0

   5 reviews

   Dined on 27 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner was fantastic, flavourful delicious. The view was also spectacular!
   

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9. OT

   OpenTable Diner

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on 21 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience, staff was very friendly and helpful. We enjoyed everything we ordered. Will definitely go back next time we're out that way!
   

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10. OT

    OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on 1 July 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Went on a Saturday evening. The restaurant was already full by the time we arrived (6pm) so we were lucky to have booked a table. The food was delicious, especially the Peking duck. However, I would expect more in terms of portion and flavor, given that the price was way above average.The Hostess and servers were nice and helpful in general. Overall , it is really nice with the window table over seeing the falls
    

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