The Griffin Inn

Review summary

1. T

   TRUDY

   Yorkshire2 reviews

   3.0

   Dined on 4 March 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Sadly the food was underwhelming. Bacon burger had to be left as not got. Chips ok
   

   The Griffin InnResponded today

   Dear Trudy, Thank you for your feedback. We're sorry to hear that the bacon burger didn't meet your expectations. We'll certainly look into this to ensure improvements are made. We appreciate your visit and hope to provide a better experience next time. Best regards, The Griffin Inn Team
   

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2. C

   Chris

   Liverpool1 review

   5.0

   Dined on 26 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   My daughter and I went to the Griffin Inn for Boxing Day Lunch. We had been to several 'Festive Lunch' events in December so both opted for the Steak & Chips option. The steak was brilliant and cooked to perfection, as were the rest of the meal. The atmosphere was inviting and quieter than we expected, though it was livelier in the Bar where the football was on TV. The staff were attentive and we had a lovely time. We will definitely return.
   

   The Griffin InnResponded on 12 January 2025

   Dear Chris, Thank you for your wonderful review! We're delighted to hear that you and your daughter enjoyed your Boxing Day Lunch with us. It's great to know the steak and chips met your expectations and that you found the atmosphere inviting. We look forward to welcoming you back soon. Best regards, The Griffin Inn Team
   

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3. B

   Brad

   Liverpool1 review

   1.0

   Dined on 25 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Well over priced for what we received….sprouts and parsnips were raw….cauliflower cheese and creamed leak sides were missing…..very disappointing….this was our Christmas Day dinner.
   

   The Griffin InnResponded on 2 January 2025

   Hi Brad, We're sorry to hear you were unhappy with your meal with us. Did you speak to a member of staff at the time? Did you tell the food server you were missing items? They would have been more than happy to help at the time. Thanks Team Griffin
   

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4. B

   Beth

   Liverpool1 review

   5.0

   Dined on 10 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Just moved into the area, and really pleased to have such a nice place close by.
   

   The Griffin InnResponded on 8 November 2024

   Hi Beth, We're so glad you enjoyed your visit with us. We're looking forward to welcoming you again soon. Thanks The Griffin Team
   

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5. K

   Keri

   Liverpool1 review

   5.0

   Dined on 15 September 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Enjoyed a chicken sunday dinner. It was delicious and hot. I only gave 4 stars as the gravy boat was small and had to ask for more scrumptuos gravy. Other than that fabulous
   

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6. N

   Neill

   Cheshire1 review

   1.0

   Dined on 4 August 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Booked a table through OpenTable and arrived to be told that they’re not serving food. When I suggested that they stop OpenTable from taking bookings I was told they couldn’t access the website. It must have been too much trouble for the pub to contact OpenTable directly and ask for assistance. Oh well, Pen y Bont it will be from now on!
   

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7. OT

   OpenTable Diner VIP

   Liverpool1 review

   1.0

   Dined on 27 June 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Arrived at restaurant via taxi and went in only to be told kitchen was closed and no meals were available. Staff couldn’t understand why reservation had been allowed. Not much help to us of course as we had to leave and get another taxi to take us to another restaurant who were kindly able to fit us in without a booking despite being very busy (thank you Pen-y-Bont). So no idea where fault lay- restaurant or background team of brewery
   

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8. OT

   OpenTable Diner

   Yorkshire2 reviews

   1.0

   Dined on 2 June 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   It took.nearly 3 hours for 2 courses the service was terribly slow. The poor waitress kept apologising. There were only 3 other tables in ! Food was average - roast Dinners with a very small amount of gravy - had to ask for more. No condiments available to accompany- cranberry for turkey , horseradish for beef etc had to ask and non available(which you expect when paying 15.00 for a roast) Desserts came out wrong. Had to ask for them to be corrected - this made for another long wait. Had to go.to bar to order more drinks/desserts as no one came over.We ended up being late for an event we were attending. Won't be back which is a shame as it's local. There seemed to be enough serving staff so don't know what went wrong.
   

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9. OT

   OpenTable Diner

   North Wales1 review

   5.0

   Dined on 26 May 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for Sunday dinner which we thoroughly enjoyed. The service was excellent. We will definitely be back.
   

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10. J

    Jilln

    North Wales1 review

    1.0

    Dined on 23 May 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Well I can’t give a proper rating as we got there and was told there was no chef there, and that I should have got a call or email. Therefore we had to go somewhere else to celebrate my birthday Not impressed
    

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