The Grille at Blackhawk

Review summary

1. D

   Debra

   VIP

   Las Vegas

   30 reviews

   5.0

   30 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food and great service. Salmon cooked perfectly. My husband’s steak cooked perfectly. One of our guests had ribs and said they were great.
   

   Is this helpful?

2. D

   Dianne

   San Francisco

   4 reviews

   2.0

   4 reviews

   Dined on 25 December 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Since it was Christmas Eve, we all ordered from the prefix menu which was $69 per person with a variety of items. The service was really lacking which was disappointing since it was Christmas Eve. One of the servers came by with dessert when two people at our table were still eating. There was no space to put down the desserts so I told him that we were still eating. Then he says that he can bring it back if I want so I said OK. Later on when we were ready for dessert, they brought out our four desserts and two of them must’ve been from earlier because the ice cream was completely melted. I had to then find them again to ask them to exchange our dessert for ones with ice cream that hasn’t melted.  Overall, the surface was just really slow and it wasn’t always easy to fly down to our server. Now when it came down to pay, they accidentally charged us $100 less when they ran the credit card so of course we informed them. At first, the server couldn’t understand the problem with the bill so we had to explain it to her two or three times that they charged us too little. It then took another 15 minutes for them to properly process the refund and recharge us before they brought back the check. When she brought it back, the server made a comment about how everything is right now without truly thanking us for saving them over $100. If I wanted to be a jerk I would’ve just paid the wrong amount and walked out.  Based on this experience, I have no desire to go back to this place. 
   

   Is this helpful?

3. M

   Marie

   San Francisco

   1 review

   2.0

   1 review

   Dined on 25 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   They should of have more Christmas decorations, no Christmas vibe 🤷‍♀️ Blackhawk mall should have new management. Beautiful area but the mall was dead
   

   Is this helpful?

4. S

   Sandy

   VIP

   San Francisco

   50 reviews

   1.0

   50 reviews

   Dined on 11 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Reservation not honored. We were told they were serving banquets only
   

   Is this helpful?

5. J

   John

   San Francisco

   8 reviews

   5.0

   8 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome place, food is delicious and reasonably priced.
   

   Is this helpful?

6. P

   Polina

   VIP

   San Francisco

   37 reviews

   3.0

   37 reviews

   Dined on 30 November 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was good. The fries that were served with my Fish & Chips was very tasty and had a good crunch! Our favorite is the Toffee Cake.
   

   Is this helpful?

7. S

   Susan

   Tampa

   10 reviews

   5.0

   10 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a perfect THANKSGIVING DINNER at Blackhawk Grill. Everything tastes just the way we like it. Service was excellant.
   

   Is this helpful?

8. N

   Nancy

   San Francisco

   9 reviews

   5.0

   9 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great choice for our Thanksgiving Day meal. The food was delicious, with great service and perfect atmosphere. Definitely recommend.
   

   Is this helpful?

9. B

   Barry

   VIP

   San Francisco

   19 reviews

   5.0

   19 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food. Comfortable. Beautiful location. Good service.
   

   Is this helpful?

10. R

    Rena

    VIP

    San Francisco

    75 reviews

    3.0

    75 reviews

    Dined on 10 November 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 2

    We were sad to see that the restaurant was almost empty.
    

    Is this helpful?