Reviews can only be made by diners who have eaten at this restaurant
- 2.9Food
- 3.0Service
- 2.5Ambience
- 2.4Value
Noise • Moderate
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After standing around for 10 mins I finally see a woman who I assume is one of the servers so I go up to her and ask do we seat ourselves or is someone going to seat us. She responds with someone will come up and seat us. No one ever came we stood there for another 10 mins and no staff member ever acknowledged us. Other parties as well as us walked out of the restaurant. 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booked a reservation for myself and 2 of my friends as we wanted to try the food because I read the reviews stating the food is fresh and good. We also were celebrating my friends graduation. Upon arrival no one greeted us we walked in and there were 3 other parties just standing waiting around, the front of the restaurant is small. After standing around for 10 mins I finally see a woman who I assume is one of the servers so I go up to her and ask do we seat ourselves or is someone going to seat us. She responds with someone will come up and seat us. No one ever came we stood there for another 10 mins and no staff member ever acknowledged us. Other parties as well as us walked out of the restaurant. We were looking forward to trying this restaurant they need to do better with their customer service.","rating":{"food":1,"service":1,"ambience":1,"value":1,"noise":"DO_NOT_RECALL","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Nicholas","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"N","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-06-10T10:58:12Z","dinedDateTime":"2025-06-07T20:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1172647-5163-100027060610","text":"Amazing as always. When looking for a delicious Yahdie breakfast can always count on Grotto. Can’t wait to return.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":42,"nickname":"Michelle","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"M","isVip":true,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/76138951.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-21T21:59:34Z","dinedDateTime":"2025-05-18T13:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[{"photoId":"77897969","type":null,"photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-05-21T21:59:42Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/77897969.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/77897969.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/77897969.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/77897969.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/77897969.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":"Ackee and Saltfish with boil dumpling and banana.","showCaption":true,"__typename":"ReviewPhoto"},{"photoId":"77897973","type":null,"photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-05-21T21:59:49Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/77897973.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/77897973.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/77897973.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/77897973.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/77897973.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":"Selfish with boil dumpling and banana","showCaption":true,"__typename":"ReviewPhoto"},{"photoId":"77897982","type":null,"photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-05-21T22:00:06Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/77897982.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/77897982.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/77897982.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/77897982.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/77897982.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":"Rum punch and guava mimosa","showCaption":true,"__typename":"ReviewPhoto"},{"photoId":"77897985","type":null,"photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-05-21T22:00:12Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/77897985.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/77897985.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/77897985.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/77897985.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/77897985.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":"Rum punch","showCaption":true,"__typename":"ReviewPhoto"}],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1172647-5136-140227265054","text":"If I could give this place a zero, actually NEGATIVE stars I would. Went there for Mother’s Day dinner. We had a reservation for 7:30, waited at the front for 15 minutes, no one was there to check us in and seat us. I had to ask a server running around. Took our orders relatively fast. Now as we were seated the vibe was no one was having a good time. No one had food on their tables and looked very annoyed. The speakers we god awfully loud, even our server couldn’t hear us properly It too asking 3 different people to turn down the music for them to do so. 35-40 ish minutes in we had no appetizer or even water. We had to ask the bussing boy to grab us water. No issue okay it’s mother day lots of people. But now it’s 8:15 we still have no food just water. We asked all four people working what the update on food they all said they would ask and get back to us but never did. My server then came with the wrong order and couldn’t figure out which tables order it was. I witnessed three tables of people get up and leave upset and unsatisfied. Finally walked out at 8:45 extremely irritated and hungry. If I wanted to sit and drink water for an hour we could’ve stayed home. Will never be going back, maybe the food is good but I wouldn’t know! Service and everything terrible do not go!","rating":{"food":1,"service":1,"ambience":1,"value":1,"noise":"ENERGETIC","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Ajaya","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"A","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-14T13:51:05Z","dinedDateTime":"2025-05-11T19:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1172647-5134-160232195306","text":"It was Mother’s Day and they were not prepare for the crowd. Everyone was sitting waiting and no one was eating. It seemed like they kept forgetting us and we had to keep asking is anyone going to take care of us. After sitting for over an hour we got the appetizer and after an hour and 45 minutes we left without eating dinner because it never came . Mind you we had already waited 30 minutes to be seated after having a reservation. It wasn’t a great experience at all. The waiter was nice and apologetic but still very disappointing.","rating":{"food":2,"service":2,"ambience":3,"value":1,"noise":"ENERGETIC","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Josanne","metro":{"metroId":199,"displayName":"Unspecified","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-14T12:16:55Z","dinedDateTime":"2025-05-11T17:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1172647-4915-110060346151","text":"Place is small, with the tight seating and the sound, hard to hear your conversation with the music and amongst others.\nFood was Delicious and enjoyed the flavors and freshness. Pricey, but that’s ok when the food is good but the protein portions are small for the prices like oxtail very small. I will revisit in the future. The service was friendly. Thank you.","rating":{"food":5,"service":5,"ambience":3,"value":2,"noise":"MODERATE","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"yvette","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"y","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-16T12:00:43Z","dinedDateTime":"2025-04-13T16:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1172647-4895-130155252113","text":"The unpleasant odor was overwhelming, and the level of professionalism was severely lacking. After waiting for ten minutes without receiving menus, I had to approach a staff member to obtain a scan. The establishment requires significant improvements in service quality. We decided to leave before ordering, as it did not seem like a suitable place for dining.","rating":{"food":1,"service":2,"ambience":1,"value":1,"noise":"ENERGETIC","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":16,"nickname":"Everline","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"E","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/77503094.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-30T18:48:03Z","dinedDateTime":"2025-03-29T19:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1172647-4810-110012064701","text":"Waited almost 2 hours and still my food wasn’t ready. We had to leave.","rating":{"food":3,"service":1,"ambience":1,"value":1,"noise":"QUIET","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":null,"metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"OT","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":1,"down":0,"score":1,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-22T16:19:48Z","dinedDateTime":"2025-03-09T15:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1172647-4796-190121322109","text":"I’ve been here multiple times and also order out on Uber Eats, the food, drinks, and service are 10/10. My favorite entree is the Shrimp stuffed with crab meat, it’s amazinggggg!!! My go to drink is the Sorrel Mimosa. Grotto has a great vibe!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Simone","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"S","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-11T05:16:31Z","dinedDateTime":"2025-03-08T19:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1172647-4505-190092944469","text":"Someone started smoking in the dining area, which was a combo outdoor indoor","rating":{"food":5,"service":4,"ambience":1,"value":4,"noise":"MODERATE","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Anthony","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"A","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":1,"down":0,"score":1,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-01-27T17:11:36Z","dinedDateTime":"2025-01-15T19:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1172647-4450-300075541420","text":"Meh!!!! It was super cold but they were incredibly kind by bringing out a heater to keep us warm.\n\nThe food for me was errrrr nah! I got the snapper and I don’t mind food taking a while to come out but it better be delicious. It was soooo dry though it looked wet which doesn’t make sense (I got the brown stew…) with zero flavour. I almost cried. ;(\n\nThe servers were lovely though. Presentation was good.","rating":{"food":2,"service":4,"ambience":2,"value":1,"noise":"QUIET","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Demi","metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"D","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-01-08T11:50:41Z","dinedDateTime":"2025-01-05T13:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[{"photoId":"72194334","type":null,"photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-01-08T11:50:48Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/72194334.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/72194334.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/72194334.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/72194334.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/72194334.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":"Brown stew that was dry though it looked wet.","showCaption":true,"__typename":"ReviewPhoto"}],"__typename":"ReviewSearchResult"}],"totalPages":10,"page":1,"totalCount":95,"__typename":"ReviewSearchResults"},"reviewHelpfulnessVotes":[],"sortBy":"newestReview","isLoading":false,"prioritiseUserLanguage":false,"searchTerm":"","error":false},"availabilityToken":"eyJ2IjoyLCJtIjoxLCJwIjowLCJzIjowLCJuIjowfQ","noAvailabilityList":null,"multiDayAvailabilityModalOpen":false,"showDiningReward":false,"initialDTPDate":null,"initialDTPTime":null,"initialDTPPartySize":null,"fetchAvailabilityOnLoad":false,"findATableLoadingStateOverride":true,"pointRedemptionRewards":null,"privateDining":{},"activeTab":"overview","disableFPC":true,"restaurantHighlights":{"staff":null,"missionStatement":null},"pageAnchor":null},"wallet":{"isPaymentLoading":false,"singleUseCard":null,"savedCards":[],"selectedPaymentCardId":null,"showAddPaymentsMethodModal":false,"showConfirmDeleteModal":false,"cardIdForDeletion":null,"paymentCardTokenToSaveAfterLogin":null,"errorCode":null,"showPaymentMethodSavedToast":null,"showPaymentMethodRemovedToast":null,"networkError":null,"partialErrors":[]}},"__OT_NEW_SESSION_START__":false,"__EXCLUDE_ONETRUST__":false,"__EXCLUDE_GA__":false,"__INCLUDE_RECAPTCHA__":false,"__OT_RUM_CONTEXT__":{"deviceType":"desktop","primaryCountry":"uk"},"__OT_GA_DATA__":{"cd2":70,"cd12":"en","cd6":1172647,"cd28":1172647,"cd13":"Full Web","cd17":"Full Web","cd11":"restprofilepage","cd66":"restaurants","cd63":"restaurant-profile","cd67":"network","cd10":"anonymous","cd7":"Logged Out","cd4":24,"cd76":24,"cd3":8,"cd19":8,"cd78":8852,"cd5":8852,"cd31":"false","cd85":1,"cd84":"GuestCenter","cd15":"network","cd18":"network"}}}
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Our AI assistant, Concierge, is here to answer your questions about this restaurant.
The Grotto Authentic Caribbean Cuisine reviews from people who’ve dined at this restaurant. Based on recent rating.
Reviews can only be made by diners who have eaten at this restaurant
Noise • Moderate
Nicholas
New York City2 reviews
Dined on 8 June 2025
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Michelle VIP
New York City42 reviews
Dined on 18 May 2025
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Ajaya
New York City1 review
Dined on 11 May 2025
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Josanne
Unspecified1 review
Dined on 11 May 2025
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yvette
New York City2 reviews
Dined on 13 April 2025
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Everline VIP
New York City16 reviews
Dined on 29 March 2025
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OpenTable Diner
New York City2 reviews
Dined on 9 March 2025
1 person found this helpful
Simone
New York City2 reviews
Dined on 9 March 2025
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Anthony
New York City2 reviews
Dined on 16 January 2025
1 person found this helpful
Demi
London3 reviews
Dined on 5 January 2025
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The Grotto Authentic Caribbean Cuisine offers takeout which you can order by calling the restaurant at (347) 295-3446.
The Grotto Authentic Caribbean Cuisine is rated 2.7 stars by 95 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.
321 Nostrand ave, Brooklyn, NY 11216