The Grounds Coffee Factory

The Grounds Coffee Factory reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Alex

   Sydney2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff were very attentive and service was excellent. It is a noisy venue but added to the atmosphere.
   

   The Grounds Coffee FactoryResponded 2 days ago

   Dear Alex, Thank you for the great review! We’re so glad to hear that you enjoyed the service and found our team attentive. We agree – the lively atmosphere definitely adds to the experience! We look forward to welcoming you back soon. - Nagi (The Grounds)
   

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2. v

   vivian

   Sydney1 review

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   may be you can add more number staff. I saw there are a little bit busy
   

   The Grounds Coffee FactoryResponded 2 days ago

   Dear Vivian, Thank you for your feedback! We appreciate you noticing the effort of our team. We’ll definitely look into adjusting staffing levels during busier times to ensure a smoother experience. We hope to see you again soon! - Nagi (The Grounds)
   

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3. A

   Abhi

   Sydney1 review

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The guy at the entrance was very friendly and welcoming. Limited menu and industrial atmosphere. Overall average standard
   

   The Grounds Coffee FactoryResponded 2 days ago

   Dear Abhi, Thank you for your feedback! We're happy to hear that you were greeted warmly at the entrance. We appreciate your thoughts on the menu and atmosphere, and we’re always working to improve. We hope to welcome you back soon for a more refined experience. - Nagi (The Grounds)
   

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4. N

   Nicole

   Sydney4 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An amazing experience! The decor, the service, the food - we loved it all. The perfect preservation of history alongside delicious coffee and delicious meal options. Will be back to try the lunch menu next!
   

   • 

   The Grounds Coffee FactoryResponded 2 days ago

   Dear Nicole, Thank you for your glowing review! We're so pleased you had an amazing experience with us, from the decor to the food and service. Laura will be thrilled to hear your kind words – she’s truly an asset to the team! We can't wait to welcome you back to try our lunch menu. See you soon! - Nagi (The Grounds)
   

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5. G

   Georgia

   Sydney1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The most aesthetically stunning restaurant in Sydney. It’s a visual spectacle and the food and coffee are divine. My family and I had such a beautiful time here.
   

   The Grounds Coffee FactoryResponded 2 days ago

   Dear Georgia, Thank you for the fantastic review! We're so happy to hear that you and your family had a wonderful time with us. It’s great to know that you enjoyed both the atmosphere and the food. We look forward to having you back soon for another memorable experience! - Nagi (The Grounds)
   

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6. J

   Janice

   Sydney1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had to wait for the hype to tone down. Made reservation since it were 7 of us. Finally we made it to this place! Food were amazing and friendly staffs with beautiful ambience! It’s like being in Wes Anderson’s movie!
   

   The Grounds Coffee FactoryResponded 2 days ago

   Dear Janice, Thank you for the lovely review! We’re so glad you and your group finally made it in and enjoyed the food, ambiance, and service. We love the Wes Anderson comparison – what a fun way to describe our space! We hope to see you again soon for another great experience. - Nagi (The Grounds)
   

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7. D

   Danielle

   Sydney9 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dined for lunch, lovely range of foods to choose from with great prompt service in a unique fun location
   

   The Grounds Coffee FactoryResponded 2 days ago

   Dear Danielle, Thank you for your kind feedback! We're glad you enjoyed the variety of food and the service. It's great to hear that you had a fun experience with us. We look forward to welcoming you back soon! - Nagi (The Grounds)
   

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8. O

   Oran

   Sydney1 review

   5.0

   Dined on 26 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a great vibe there and the staff are absolutely great and wonderful
   

   The Grounds Coffee FactoryResponded 2 days ago

   Dear Oran, Thank you for your kind words! We're so glad you enjoyed the vibe and that our staff made your experience wonderful. We appreciate your support and look forward to welcoming you back soon! - Nagi (The Grounds)
   

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9. D

   David

   Vancouver12 reviews

   4.0

   Dined on 25 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   First and foremost if you are going to visit anywhere near lunchtime book, we went on Tuesday thinking it might be less busy but we were so wrong. The detail in the decor itself is amazing, the staff dressed in keeping with the funky vibe that the place exuded. The menu choices were varied and the hot cakes were a big hit, I was a little disappointed with the fish finger sandwich, the fish itself was delightful and tasty however the bread was average and let it down in my opinion. However the main event was the coffee and the various choices on offer only made any decisions difficult but we were not disappointed at all everyone at our table thought they were amazing. Would I come back again ? In a heartbeat !
   

   The Grounds Coffee FactoryResponded 2 days ago

   Dear David, Thank you for your thoughtful review! We're glad you enjoyed the unique decor, vibrant atmosphere, and our team’s attention to detail. It’s great to hear the hotcakes and coffee were a hit, though we appreciate your feedback on the fish finger sandwich—we’ll take that into consideration. We love that you’d return "in a heartbeat," and we look forward to welcoming you back for another great visit! - Nagi (The Grounds)
   

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10. A

    Angharad

    Sydney2 reviews

    5.0

    Dined on 22 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great atmosphere & renovations of the building it looked amazing & the food was incredible. Definitely an experience we enjoyed
    

    The Grounds Coffee FactoryResponded 2 days ago

    Dear Angharad, Thank you for your kind words! We’re so glad you enjoyed the atmosphere and renovations—it’s wonderful to hear that they added to your experience. Delighted that the food impressed as well! We appreciate you taking the time to share your thoughts and hope to welcome you back again soon. - Nagi (The Grounds)
    

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