The Hampton Social Rooftop

The Hampton Social Rooftop reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. G

   GREG

   Kansas City2 reviews

   2.0

   Dined on 30 March 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   This was not at all what we expected. We thought this would be an upscale experience. The only thing "up" about it was that it was on the 3rd floor. Also, rooftop to me implies a view of the city? Something outside, maybe? Nope. Neither. We had 8:00 reservations and were told to sit at the bar, presumably so we would order overpriced drinks. We sat there for 10 minutes before a bartender even made eye contact with us. We were finally seated at 8:25 at a high top table with stools that made one crippled with back pain by the end of the evening. The noise level was approximate to a frat party mixed with a jet engine. A server finally appeared and presented us with... wait for it.... plastic utensils. Did I take a wrong turn and end up at a family cookout? The food was actually decent and fairly priced. When we left, we weren't allowed to utilize the elevator that brought us up- we were shown to a back stairwell that felt like a shady parking garage. Would not recommend.
   

   The Hampton Social RooftopResponded 7 days ago

   Dear Greg, My name is Brandon Aquino and I am the General Manager for The Hampton Social Nashville. I would like to start off by thanking you for taking the time to let us know about your most recent experience dining with us. I am very sorry to hear that you didn't fully enjoy your visit here because of the service you received at the bar. It is our goal to make sure every guest leaves impressed and I am sorry that we dropped the ball on this. We really hope you are willing to give us another chance and join us again in future. Should you need anything, please call me at 615-622-7772
   

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2. L

   Lexi

   Chicago1 review

   5.0

   Dined on 30 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very cute spot! The rooftop is beautiful and the food was great! We had a wonderful time and it was so nice being so close to broadway to bar hop afterwards.
   

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3. R

   Rachel

   Milwaukee7 reviews

   3.0

   Dined on 29 March 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Ambiance was really great (upbeat/upscale with a DJ), waitress was nice but we waited to “get” our checks for 40 min without seeing her, just to be told that you pay it yourself online. My food was decent, others in my party really enjoyed the lobster roll. Drinks and food was overpriced as usual, especially given that you’re served plastic silverware on the rooftop. Don’t bother asking for real, they only provide those to the first floor guests. Must use the janky emergency exit stairwell to leave, not the elevator you arrived in. Not a huge issue, but certainly doesn’t fit the nice vibe inside.
   

   The Hampton Social RooftopResponded 7 days ago

   Dear Rachel, My name is Brandon Aquino and I am the General Manager for The Hampton Social Nashville. I would like to start off by thanking you for taking the time to let us know about your most recent experience dining with us. I am very sorry to hear that you didn't fully enjoy your visit here. It is our goal to make sure every guest leaves impressed and I am sorry that we dropped the ball on this. We really hope you are willing to give us another chance and join us again in future. Should you need anything, please call me at 615-622-7772
   

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4. K

   Kendall

   Sacramento1 review

   2.0

   Dined on 29 March 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   The overall vibe was great and a fun place to get cute cocktails and chill. However, the inability of the staff to apologize and own up to their mistakes when they repeatedly served something friend is allergic to ruined our time. My friend was given the wrong meal and then once it was corrected, they still included the very thing she stated she was allergic to. When we addressed the servers, they did not take the mistake seriously and I would absolutely not recommend dining here if you have any food allergies.
   

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5. S

   Shera

   Unspecified1 review

   2.0

   Dined on 29 March 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   Not very many food options for a weekend brunch. Fun atmosphere & good drinks, but they had very limited food options
   

   The Hampton Social RooftopResponded 7 days ago

   Dear Shera, My name is Brandon Aquino and I am the General Manager for The Hampton Social Nashville. I would like to start off by thanking you for taking the time to let us know about your most recent experience dining with us. I am very sorry to hear that you didn't fully enjoy your visit here because of our limited menu on our rooftop. I'm confident you would have enjoyed the full menu on floors 1 & 2. It is our goal to make sure every guest leaves impressed and I am sorry that we dropped the ball on this. We really hope you are willing to give us another chance and join us again in future. Should you need anything, please call me at 615-622-7772
   

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6. BT

   BarbaraT

   Hawaii5 reviews

   3.0

   Dined on 21 March 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Absolutely shocked by the several non optional additional fees added to the bill. We were given no choice but to use the app and we were charged two diff high surcharges to our bill.
   

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7. S

   Scott

   Atlanta1 review

   4.0

   Dined on 20 March 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was just a little too loud for conversation. I took a group of 15 guys and was concerned about it being a little feminine, but instead I got compliments from three or four guys.
   

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8. S

   Savannah

   Nashville1 review

   3.0

   Dined on 17 March 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food here is becoming more pricey everytime we go there. Also a new restaurant surgcharge. Not sure what this is for and goes to.
   

   The Hampton Social RooftopResponded on 21 March 2025

   Dear Savannah, I'd like to start off by thanking you for taking the time to let us know about your most recent experience dining with us. I'm very sorry to hear that you didn't fully enjoy your visit here and that you didn't get an explanation for the 3% restaurant surcharge. The surcharge is implemented to ensure that we can maintain the high standards of service that our guests expect & deserve. It directly supports a way to offset rising costs associated with the restaurant (food, beverage, labor, benefits, supplies). We do this in lieu of increased menu prices. Please know that transparency is important to us, & we aim to provide clear information about all charges associated with our services. We really hope you are willing to give us another chance in future.
   

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9. TB

   TerriB

   Atlanta3 reviews

   5.0

   Dined on 16 March 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Wonderful place to enjoy food , family and have a great time with e pre birthday celebration. I visit Hampton Social Rooftop every time I visit Nashville.
   

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10. K

    Katie VIP

    N. Ireland2 reviews

    1.0

    Dined on 15 March 2025

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 1

    Over priced and over hyped for what it is wouldn’t recommend
    

    The Hampton Social RooftopResponded on 21 March 2025

    Dear Katie, My name is Brandon Aquino and I am the General Manager for The Hampton Social Nashville. I would like to start off by thanking you for taking the time to let us know about your most recent experience dining with us. I am very sorry to hear that you didn't fully enjoy your visit here. It is our goal to make sure every guest leaves impressed and I am sorry that we dropped the ball on this. We really hope you are willing to give us another chance and join us again in future. Should you need anything, please call me at 615-622-7772
    

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