The Hampton Social - South Barrington

Review summary

1. J

   J William

   London

   12 reviews

   3.0

   12 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   I thought the loud music and inability to communicate with other guests took away from the meal. They charge a 3% surcharge- that should have gone out with the end of Covid. To get the surcharge taken off the bill was enormously annoying. Also thought overall pricing was high. There were 6 people in our party. Other guests were overall positive on the cuisine.
   

   The Hampton Social - South BarringtonResponded today

   J William, My name is Cory and I am the general manager of The Hampton Social. Thank you for this feedback, while I am happy to hear that your guests were overall happy with their cuisine, the rest of this feedback troubles me. The ambiance, including the music, is there for your enjoyment and my management team should set it to an appropriate level upon request. If ever you have a request to help enhance your experience, please let us know. I can see given this faux pas that you did not see the value. I do my best to ensure that everything in regards to ambiance is perfect to help increase the value and hopefully justify our prices. Next time you visit please say hello, I'd like to ensure that everything goes just right and you leave impressed. Thank you. Cory Purcell General Manager
   

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2. f

   francis

   Chicago

   10 reviews

   3.0

   10 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 1

   No holiday spirit, very, very loud. It sounded like a disco.Very pricey, the wrong place to go for a festive atmosphere on Christmas Eve ,
   

   The Hampton Social - South BarringtonResponded today

   Francis, Thank you for this feedback and I am sorry we missed the mark on creating a festive enough atmosphere. We put forth quite a bit of effort with the wreaths, tree, garland, ornaments and other miscellany to transform the building into something warm and festive. Next year I will be sure to do more to ensure all of our guests feel like they're in the right spot with the appropriate spirit for Christmas Eve. Thank you. Cory Purcell General Manager
   

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3. R

   Roger

   VIP

   Chicago

   16 reviews

   3.0

   16 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Menu is very limited and portions are too small for what you pay. Beer is near $10 and a glass of wine not even a healthy pour is $18. Value is just not there!!
   

   The Hampton Social - South BarringtonResponded today

   Roger, Thank you for taking the time to provide me with this feedback. I am sorry that we did not create an experience for you that made you see the value. If the prices are too high then I would like to invite you in for our Happy Hour which offers our draft beer, wine, select featured cocktails as well as food items at a discounted price. If you opt to return, for either the standard menu or the Happy Hour, please say hello. I would like to do everything within my ability to ensure you leave impressed. Thank you. Cory Purcell General Manager
   

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4. H

   Harshil

   Chicago

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Customer service and the food was delicious.
   

   The Hampton Social - South BarringtonResponded 4 days ago

   Harshil, thank you for your kind review. We're so happy to hear that you enjoyed the customer service and your meal. Your support means so much to our team. We sincerely appreciate you taking the time to share your experience and look forward to welcoming you back again soon.
   

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5. S

   Samantha

   Chicago

   1 review

   4.0

   1 review

   Dined on 22 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was wonderful except it should be explained that the sparkling and still water have a cost. We were asked which we preferred before we even sat down and were already ordering something we thought was complimentary.
   

   The Hampton Social - South BarringtonResponded 4 days ago

   Thank you, Samantha, for taking the time to share your feedback. We strive to provide exceptional service, and your experience highlights an area where we can improve our communication. Your satisfaction is our top priority, and we appreciate you bringing this to our attention so we can enhance our guest experience.
   

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6. p

   peter

   VIP

   Chicago

   30 reviews

   3.0

   30 reviews

   Dined on 22 December 2024

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 5

   Menu options are small, and food and drinks are over priced. Especially the drinks.
   

   The Hampton Social - South BarringtonResponded today

   Peter, My name is Cory and I am the general manager of The Hampton Social. First off, thank you for taking the time to provide me with your feedback concerning your recent visit. I am sorry that we did not create an experience for you that made you see the value. If the prices are too high then I would like to invite you in for our Happy Hour which offers our draft beer, wine, select featured cocktails as well as food items at a discounted price. If you opt to return, for either the standard menu or the Happy Hour, please say hello. I would like to do everything within my ability to ensure you leave impressed. Thank you. Cory Purcell General Manager
   

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7. R

   Rachael

   Chicago

   9 reviews

   5.0

   9 reviews

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We sat in the bar area and it was the perfect place to celebrate my friends birthday! Drinks are pricey for the suburbs
   

   The Hampton Social - South BarringtonResponded 4 days ago

   Thank you for visiting, Rachael! We're thrilled our lively bar area provided the perfect backdrop to celebrate your friend's birthday. We appreciate your patronage and hope you'll join us again soon. Cheers!
   

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8. B

   Bill

   Chicago

   18 reviews

   4.0

   18 reviews

   Dined on 20 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food and service were great. We went for lunch with another couple, everyone thought the prices were a bit high, but we went there for the food. The lunch menu is a bit minimal, in my opinion. I will go back, but probably at dinner.
   

   The Hampton Social - South BarringtonResponded 4 days ago

   Many thanks, Bill, for your kind review and considerate feedback. We're delighted you enjoyed your lunch experience with us. Your comments about our menu selection are appreciated, and we'll certainly take them into consideration as we aim to provide a diverse range of offerings. We look forward to welcoming you back for dinner soon. Cheers!
   

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9. M

   Michael

   VIP

   Atlanta Metro

   43 reviews

   5.0

   43 reviews

   Dined on 20 December 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 4

   Excellent service by our very attentive server! My clam chowder was outstanding.
   

   The Hampton Social - South BarringtonResponded 4 days ago

   Thank you Michael for your kind review. We're thrilled you enjoyed the excellent service and delectable clam chowder during your visit. Your compliments mean the world to our team. We look forward to welcoming you back soon!
   

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10. B

    Bob

    VIP

    Chicago

    19 reviews

    4.0

    19 reviews

    Dined on 20 December 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 2

    Food is pricey, but very good. Service was prompt and pleasant. I know some restaurants embrace the idea of adding loud music increases the “energy”, but with high ceilings, it is not fun to have to lean in and talk very loud to be heard.
    

    The Hampton Social - South BarringtonResponded on 20 December 2024

    Thank you, Bob, for your kind review. We're delighted you enjoyed your dining experience with us. The ambiance is certainly intended to be lively, but we always aim to strike the right balance. We look forward to welcoming you back soon. Cheers!
    

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