The Hatch Inn Hartfield

Review summary

1. I

   Ian

   London

   15 reviews

   5.0

   15 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a rained off walk today so we immediately decided to go to the Hatch Inn. There was eight of us attending and we all enjoyed the food that was served. There service is always excellent at this inn. We have a mixture of vegetarian and non vegetarian in our group and the Hatch was able to please all.
   

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2. S

   Sarah

   East Sussex

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious meal and lovely pub. Well worth visiting.
   

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3. M

   Margaret

   East Sussex

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Made very welcome. Very busy lunchtime, but service excellent. Comfortable and lovely ambience. Food is great and portions good. Not rushed, though we were the last to leave! Would happily recommend it, but do book to avoid disappointment.
   

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4. J

   James

   London

   6 reviews

   5.0

   6 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Ambience is cosy and friendly. Food is about as good as it gets. Harveys on tap IYKYK.
   

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5. A

   Anastasiia

   East Sussex

   1 review

   5.0

   1 review

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an amazing evening. The food was excellent and the service was outstanding, even though it was a busy Friday evening. Antoni, Roselly and Will did a remarkable job. Recommend👍🏻
   

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6. L

   Lance

   East Sussex

   1 review

   5.0

   1 review

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delightful old pub by the Ashdown forest. Good menu and service. Genuinely surprised by the quality of the food. Fully recommend. Staff welcoming and attentive. And most important - the plates were warmed. Nice coffee too. Will be booking another lunch there soon.
   

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7. S

   Sam

   Kent

   16 reviews

   2.0

   16 reviews

   Dined on 22 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   We arrived just after 12:30pm and waited quite a long time for our order to be taken and it took over an hour before we got our starters without any apology. We then got our mains about 2:15pm. The starters were not very good, two of us had the halloumi cakes, you wouldn't have know there were halloumi in them, it was edible but certainly wouldn't recommend it. The terrine was the other starter which was fine. The main courses were two calves liver which were tasty as was the pie, the burger was dry and overcooked. By the time we were offered desserts it was 2:45pm and from a full lunch service the pub was now empty and didn't feel we wanted to wait any more time for any more food so decided to leave. What upset us the most was that at no stage did either the two members of staff that served us apologise at all. We all work hard for money and at least want to be able to say it was worth spending a lot on a meal that was worth it.
   

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8. K

   Kate

   London

   8 reviews

   4.0

   8 reviews

   Dined on 20 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lovely food, good service, traditional old world pub
   

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9. P

   Patrick

   London

   3 reviews

   3.0

   3 reviews

   Dined on 17 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   At the time of booking we were advised that we would have a two hour time slot which was acceptable. However, with twenty minutes of the time slot remaining we were advised that we would not be able to order the ONE dessert we requested . We were advised that alternatively we could have a hot drink (we were drinking beers!) but that with twenty minutes to go there was not time to serve the ONE dessert as they needed to clear the table. I pointed out that in the time we had spent discussing the matter they could have served the dessert and that our guest could have eaten! it! The pub then advised that at very short notice they had received a cancellation and that we could after all remain at our table. The bill then arrived and we were invited to leave a discretionary 12.5% tip. Usually we are happy to leave a tip but not on this occasion after the poor attitude of some of the staff members.
   

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10. N

    Neil

    London

    1 review

    5.0

    1 review

    Dined on 15 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely pub. Wish we had one like this near where we live.
    

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