The Hengist - Restaurant & Cocktail Bar

Review summary

1. d

   derrick

   Kent

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Five star food great service great venue will go back
   

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2. C

   Claire

   Kent

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really enjoyed our meal, the food was good quality and really tasty, we will be coming back.
   

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3. OT

   OpenTable Diner

   Kent

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   This was not a fine dining experience, which we were expecting having reviewed the website photos and menu prices, and it was very disappointing. There was only one menu available which had less choice than one we'd looked at online. Whilst we didn't expect the menu to be exactly the same, we had an expectation that the level of choice would be similar. A glass of white wine served in a red wine glass wasn't cold, so we asked for a replacement. When this arrived, despite a slight bloom on the glass the wine still wasn't properly chilled. We chose not to complain again but instead cancelled the other glass of white wine we had ordered to arrive with the main course. Our starters were ok but neither warranted the hefty price tags, especially 3 scallops at £16 which weren't very hot. The halibut priced at £27 was nice but was accompanied by a hard lump of "potato fondant" and didn't come with any other vegetables. We'd queried the complete absence of sides from the menu when ordering and were told we could order green beans. We ordered a portion to share which came laden with chillies (we weren't asked if we had any allergies or whether we were happy with a spicy dish) and when the bill came we were horrified to note these cost £7. The ballotine of turkey with roasted vegetables, priced at £25, was awful. Aside from the carrots, none of the other vegetables were cooked properly and the parsnip was virtually raw. The waitress offered to take the dish back to the chef and exchange it for something else which we appreciated, but at this point we'd given up on the evening being in any way special so declined her offer. When the bill came the waitress said the service had been taken off. Whilst we appreciated the gesture, it was the quality of the food and drink at issue, not the service. The bill without service came to just under £100 for 2 courses for 2 people with one 125ml glass of wine. We were in the restaurant for under an hour.
   

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4. R

   Rebecca

   Kent

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Amazing! The food was so nice, friendly staff, overall this was the best meal out we’ve had in a long time. Will definitely be back.
   

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5. T

   Tina

   Kent

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Warm greeting by waitress called Tina. Drinks order taken and delivered promptly. Short wait whilst food was cooked. Large portions, great quality produce, very well cooked and presented . We were a party of 3 having breakfast and none of us could fault a thing about the whole experience from start to finish. Well priced for the quantity and quality of the food we received. Will definately be going back again very soon.
   

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6. N

   Nicholas

   London

   5 reviews

   5.0

   5 reviews

   Dined on 20 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food, service and atmosphere were excellent. We will be returning again very soon.
   

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7. D

   David

   Kent

   21 reviews

   4.0

   21 reviews

   Dined on 19 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Rather dark interior and we were surprised with the shorter menu we had seen on line - no starters. However, what we ordered as main courses and subsequently desserts, was absolutely excellent with very friendly and cheery service. We will certainly come back now we know where the car park is !!
   

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8. C

   Chelsie ellen

   Kent

   1 review

   4.0

   1 review

   Dined on 15 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Staff very polite & welcoming a nice feel to the restaurant good coctails could of been Abit more of a selection for mains but overall a lovely place to eat & drink will defo be returning
   

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9. T

   Tracey

   Kent

   2 reviews

   5.0

   2 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was absolutely delicious we had a Sunday roast & it was the best roast I’ve ever had (apart from my mum’s ) Highly recommended
   

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10. L

    Lynda

    Kent

    2 reviews

    3.0

    2 reviews

    Dined on 9 November 2024

    1. Overall 3
    2. Food 2
    3. Service 1
    4. Ambience 2

    We arrived for a birthday treat at 7.45 was shown to a window seat which was fine they took our drinks order and the wine arrived almost immediately fine, we ordered our starter and main, and then waited one hour and 25 minutes before anything arrived, our starter arrived and was ok, we wondered why it had taken so long as it was only a plate of bread and a scotch egg, our main arrived , and was half eaten, we debated having a dessert and decided that it was not a good idea as we may still be there another hour, when booking you asked if it was a special occasion and I mentioned it was a birthday, there was nothing said about special occasion when we had finished so wondered why i had to put it on the booking form. We were disappointed and won’t be going back.
    

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