The Henry

Review summary

1. T

   Tyrone

   Vancouver17 reviews

   4.0

   Dined on 21 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Was there @ The Henry with a large group of guys watching the Canada/USA hockey final & the atmosphere was great. We had a great server who could’ve used some help as the place was under-staffed considering the event at hand. Great food & drinks deals. Happy hour $4 hi-balls & 59-cent wings were awesome deals!
   

   The HenryResponded on 24 February 2025

   Tyrone, thank you for visiting The Henry and for your kind words about the atmosphere and deals. We strive to provide excellent service, and I apologize if our staffing levels fell short during the hockey event. Your feedback helps us improve, and we appreciate your understanding during busy periods. We're glad you enjoyed the food and drinks, and we look forward to welcoming you back soon. - JRG
   

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2. L

   Lindsay VIP

   Vancouver13 reviews

   1.0

   Dined on 16 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   Food was cold and overcooked. And service was very slow and poor.
   

   The HenryResponded on 20 February 2025

   Lindsay, we're sorry to hear about your disappointing experience. Please know that providing excellent food and service is very important to us. We appreciate you taking the time to share your feedback, as it helps us identify areas where we can improve. We hope you'll give us another opportunity to provide you with a better dining experience. - JRG
   

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3. K

   Kathleen

   Vancouver15 reviews

   5.0

   Dined on 13 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   We came before 6 PM for Happy Hour and had the Garlic Cheese Toast, which is always good! (We keep forgetting to tell the waitress that the kitchen can skip the tomato sauce; we never use it.) The service has always been exceptionally good too.
   

   The HenryResponded on 17 February 2025

   Thank you for your loyalty, Kathleen! We're delighted to consistently provide exceptional service and delicious garlic cheese toast for your enjoyment. Your feedback motivates us to uphold our quality standards. We look forward to your next visit! - JRG
   

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4. K

   Kathleen

   Vancouver15 reviews

   4.0

   Dined on 4 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   We brought an out-of-town friend who ordered fish & chips. He said they were good. We both ordered appetizers: the Garlic Cheese Toast, which was excellent, as always. I ordered a Somersby cider but they were out of it and suggested a few others. I decided to try a Strongbow apple cider instead. The waitress told me she'd bring me something else if I didn't like it, but I found it to be an excellent choice.
   

   The HenryResponded on 9 December 2024

   Kathleen, thank you for your kind words about our Garlic Cheese Toast and for sharing your experience with the cider selection. Our staff always aims to provide exceptional service and ensure our guests enjoy their dining experience. We appreciate your visit and hope to welcome you back soon. - JRG
   

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5. P

   Patricia

   Vancouver2 reviews

   4.0

   Dined on 28 October 2024

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 5

   Don’t get their Caesar salad, I made a mistake and ordered a side of it with my burger and it tasted like nothing and the lettuce was watery. Had weird soggy small things that tasted like fish as well(?)
   

   The HenryResponded on 31 October 2024

   Patricia, thank you for taking the time to share your experience with us. We're sorry to learn that your Caesar salad didn't meet your expectations. Your feedback is valuable and will help us improve our offerings. We hope you'll give us another opportunity to provide you with an enjoyable dining experience. - JRG
   

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6. K

   Kathleen

   Vancouver15 reviews

   4.0

   Dined on 27 October 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We came for the weekend brunch special with another couple. It was their first time at The Henry. We had a good time; the food was good, except we prefer hash browns to the Yukon Gold home fries. I think only the Langley Townhall serves hash browns now but we don't want to go there any more. Our waitress was so good! Her service was the best we've had. She was always ready with the coffee. Besides that, she was cheerful and friendly.
   

   The HenryResponded on 31 October 2024

   Kathleen, thank you for sharing your experience with us. We genuinely appreciate your kind words about our friendly and attentive service - ensuring our guests feel welcomed and well-cared for is a top priority. Your feedback regarding the side dish preferences is also helpful for us to consider menu options that resonate with more of our valued patrons. We're delighted you had an enjoyable visit overall and hope to have you join us again soon. - JRG
   

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7. K

   Kathleen

   Vancouver15 reviews

   4.0

   Dined on 16 October 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waitress, Addie, was great! She was attentive without being overbearing at all and she was happy and friendly. She really made our time at the Henry extra good. Our food was excellent; we have found another "favourite" on the Happy Hour menu. We tried a "new to us" dessert and were pleased with the choice.
   

   The HenryResponded on 21 October 2024

   Dear Kathleen, thank you for your kind review and for highlighting Addie's excellent service. We're delighted that you enjoyed your dining experience with us and found a new favorite on our Happy Hour menu. Your satisfaction is our top priority, and we look forward to welcoming you back soon. - JRG
   

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8. A

   Allison VIP

   Vancouver26 reviews

   5.0

   Dined on 12 October 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We came for Friday’s wing night and happy hour. It was awesome. Such great value! .50 a wing! Wine $5. Great decor. Great music. Definitely will be back
   

   The HenryResponded on 15 October 2024

   Thank you so much for your kind words, Allison! We're delighted to hear that you enjoyed your visit to The Henry for our wing night and happy hour specials. It's wonderful that you appreciated the great value, decor, and ambiance. We look forward to welcoming you back again soon. - JRG
   

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9. K

   Kathleen

   Vancouver15 reviews

   4.0

   Dined on 25 September 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   We came on a Tuesday evening because of the Tuesday special but discovered that the item we wanted is no longer available. So we chose two "new to us" items from the Happy Hour menu instead and were delighted with one of the choices. Next time we will both order it! We were also able to use a reward from my JRG app as it was my birthday week and I was offered a free drink worth up to $10. I got my favourite: Somersby on tap. It was a very enjoyable evening.
   

   The HenryResponded on 27 September 2024

   Kathleen, thank you for visiting us and sharing your experience. We're delighted to learn that you enjoyed one of the new Happy Hour items, and we appreciate your flexibility in trying something different. It's great that you could redeem your reward on your special day, too. We look forward to welcoming you back again soon. - JRG
   

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10. C

    Christina

    Vancouver1 review

    1.0

    Dined on 14 September 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 1

    My boyfriend had the poke bowl and some wings. He said the wings were good but the bowl was inedible. He picked out some of the rice and edemame. She brought a to go container thinking we wanted to take it. Being vegetarian, I was disappointed that the only option that wasn't spicy was the burger. It was SO dry, and the only flavor was that of cardboard. I have never had a veggie burger patty overcooked. I hadnt eaten all day as I was swamped with work. I choked down half of it, and ate the fries. Because I met him after work, we came in separate cars. When I came home, he had stopped at McDonald's
    

    The HenryResponded on 17 September 2024

    Christina, thank you for taking the time to share your experience with us. We're sorry to hear that your visit fell short of expectations. Your feedback helps us identify areas for improvement, and we appreciate the opportunity to address any concerns you may have had. Please feel free to contact us directly to discuss how we can make things right. We value your business and hope to have the chance to provide you with a more enjoyable dining experience in the future. - JRG
    

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