The Hillside

Review summary

1. T

   Tom

   Liverpool

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had Sunday lunch. The waiting staff were attentive but not intrusive. The service was prompt with plenty of choice on the menu. The experience was enhanced with a quiet ambience.... especially with the real fires roaring. What better place could you spend a cold Sunday afternoon?
   

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2. C

   Caroline

   N. Ireland

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   Table booked for 1, didn’t leave until after 4pm. Service was so so slow. Waited an hour for starters, 2 starters were even later as the kitchen missed 2 orders, another hour for mains. Only 1 or 2 on at the bar. Some of the food was cold although very tasty. Shame as the atmosphere was lovely and the food was good. More staff needed and organisation in the kitchen it seems!
   

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3. C

   Cordner

   N. Ireland

   10 reviews

   3.0

   10 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   As a regular eating out in Royal Hillsborough, the Hillside would be a fairly regular venue for the family. This last visit was a mixed one. There were two of us and the restaurant was not that busy, but we were put onto a small 2 person table – against a wall. The menu doesn't change much, well, rarely, but there is also a daily menu to pick from. I had breads to start, which actually were very good, but I had to ask for butter, though the tapenade was very good. My son had the pork belly and really enjoyed it. We had burgers for our mains, one beef, one chicken, but it took 1 hour to get them. Service was very slow. Our simple starters took 40 minutes to arrive. Also, our soft drinks were the miserable 200ml bottles and not the standard 330ml – this is a really cheap practice to make the customer pay a lot more for soft drinks. Its also a standard practice of the Hillside, even though not mentioned on the menu, to shove a slice of raw beef tomato and/or gherkins into their burgers – both of which I hate. They need to stop this. The chips were overdone – which they really shouldn't have been. A table beside us were waiting for a 2nd main to be re-done – they gave up and left without one of them getting her main course. I said to the lady upon paying that it took over 95mins to get our food and all she said was, "we're aware"… Great.
   

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4. B

   Brendan

   N. Ireland

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s been a while since I was last here but the food and the vibe is still amazing.
   

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5. D

   David

   N. Ireland

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   I was a bit disappointed with my experience. The service was quite slow with people arriving after us getting served first. I ordered the Burger and, although the Burger was nice, it was overdone on the outside, which made it quite tough to cut through.
   

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6. C

   Chris

   N. Ireland

   2 reviews

   2.0

   2 reviews

   Dined on 29 December 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Food wasn’t great Turkey and ham and I had beef Tasted really odd Didn’t eat most of it Not great
   

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7. N

   Noel

   N. Ireland

   1 review

   5.0

   1 review

   Dined on 29 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Table service polite and prompt. Food well presented and hot plates most welcome. Portions ideal. Desserts excellent and 10/ 10 for presentation. Staff attentive Would definitely recommend.
   

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8. JM

   JohnM

   N. Ireland

   1 review

   3.0

   1 review

   Dined on 27 December 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   While the food was good it’s arrival was very slow
   

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9. E

   Elaine

   Yorkshire

   8 reviews

   5.0

   8 reviews

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, very tasty hot with super service Thank you!
   

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10. G

    Gary

    N. Ireland

    1 review

    5.0

    1 review

    Dined on 22 December 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    We had a lovely meal at the Hillside and I definitely go again.
    

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