The Ivy City Garden

Review summary

1. OT

   OpenTable Diner

   London1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   A great afternoon with good quality food. Service was slower and ad-hoc with drinks which was disappointing. Live singer was an added surprise which really changed atmosphere for better.
   

   Is this helpful?

2. G

   Gary

   San Francisco4 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We visited The Ivy City Garden for dinner before a show. The staff was amazing and the food was wonderful! I had the Crispy Duck Salad as an entree and my husband had the Shepherds Pie. Both were delicious! I’d definitely eat there again!
   

   The Ivy City GardenResponded 1 day ago

   Dear Gary, thank you for choosing us! It is so nice to hear that staff was amazing and that you enjoyed the food. Please come back soon to visit us! Marco.
   

   Is this helpful?

3. J

   Jon

   London3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely lunch as always at The Ivy City Garden, the food and service were brilliant!
   

   Is this helpful?

4. C

   Chris

   London1 review

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   The other Ivy's I've been to have always been very good. Unfortunately this one was poor, the food wasnt presented as usual and was under seasoned, the wine was forgotten, a knife missing, pepper grinder broken, the poor waitress was run off her feet so clearly understaffed which led to delays and mistakes.
   

   Is this helpful?

5. P

   Pip

   London11 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   The restaurant was very busy as it was a Thursday lunchtime but service was slow and one of our orders was incorrect which meant a delay for one guest. The Ivy did give a complimentary glass of wine and fresh vegetables but it was disappointing for an Ivy restaurant.
   

   The Ivy City GardenResponded 3 days ago

   Dear Pip, thank you very much for rating and writing a feedback. It is very unfortunate that the order was wrong and that caused a delay. I really hope this was just one time occasion and that you will have different experience on your next visit. Kindest regards, Marco.
   

   Is this helpful?

6. S

   Samantha

   London6 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was sublime but the service was not. Repeated requests had to be made for water and drinks which was a real shame. Our entire party ordered steaks and they were all delicious. The restaurant is stunning and although it was full we still found conversation easy.
   

   The Ivy City GardenResponded 3 days ago

   Dear Samantha , thank you very much for rating. It is very sad to hear that the waiting staff was not very attentive and that you had to repeat different times the order. We will share your feedback to the staff and provide them more training. Kindest regards, Marco.
   

   Is this helpful?

7. GR

   GarrathR

   Glasgow2 reviews

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Maybe just a bad morning but service was terrible. Food and drinks delayed and cold.
   

   The Ivy City GardenResponded 3 days ago

   Dear Guest, Thank you for rating, we will make sure to share the feedback with the staff and provide with more training. Kindest regards, Marco.
   

   Is this helpful?

8. B

   Brad VIP

   London6 reviews

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Poor service from start to finish and some food choices not available from menu. After 2 hours we were not yet finished and were not seated until 15 mins after our allocated seating time.
   

   The Ivy City GardenResponded 3 days ago

   Dear Brad, it is so sad to hear that service was poor and if we did not provided with seating on time. We really think your feedback helps us to do better next time. kindest regards, Marco.
   

   Is this helpful?

9. BD

   BrianD

   London3 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Really good value for money. Ambiance was brilliant and not too noisy
   

   The Ivy City GardenResponded 6 days ago

   Dear Brian, thank you very much for such a nice review.It is so nice to hear that ambience was brilliant! Please come back soon at our venue. Kindest regards, Marco.
   

   Is this helpful?

10. l

    l

    London12 reviews

    5.0

    Dined on 7 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Had a great time, fabulous service, good food. Lovely atmosphere will be back
    

    The Ivy City GardenResponded 6 days ago

    Dear Guest, Thank you for choosing us and leaving such a great review. Kindest regards, Marco.
    

    Is this helpful?