The Langham Sydney

The Langham Sydney reviews from people who’ve dined at this restaurant. Based on recent rating.

1. T

   Teejay

   Sydney1 review

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great experience and the staff were friendly. Would love to see more food options
   

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2. M

   Mark

   Sydney1 review

   1.0

   Dined on 25 December 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 2

   We were excited about the prospect of going out for lunch on Christmas Day in Sydney, not done that before. What a poor outcome at the Langham for what was meant to be a special occasion. At around 1hour between courses the enjoyment soon got stripped away, and a bumbling service full of excuses and confusion as to what was going on. There appeared to be a shortage of service staff and the kitchens looked empty, just not what expected for a high performing kitchen! An obvious lack of understanding by the service staff on the food courses, obviously not properly briefed about the day, left us shaking our heads. The food was just about adequate, the table layouts very basic and cheap. No festive ambience and a very poor value for money experience. A complete miss by the hotel and 4 hours later we left saying never again, well certainly not there! Shame we expected so much more for $1000 !
   

   The Langham SydneyResponded on 8 January 2025

   Dear Mr Mark, Thank you for sharing your feedback. We are truly sorry to hear that your Christmas Day experience did not meet expectations. The delays between courses, service issues, and lack of festive atmosphere you described are concerning, and we sincerely apologize for the disappointment caused. We are reviewing our operations, including staff preparation and communication, to ensure this does not happen again. Your comments regarding the food, table arrangements, and value for money have been noted, and we will take them into account as we strive to improve our offerings. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back in the future.
   

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3. R

   Rosie

   Sydney2 reviews

   4.0

   Dined on 25 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   The food was generous and delicious. Unfortunately there weren’t not enough wait staff so service was slow though everyone tried their best. We sat for a long time before drinks were served and I was surprised that we were charged for water and coffees. Overall, a lovely experience that could have been improved with more staff.
   

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4. S

   Sara

   Sydney1 review

   4.0

   Dined on 13 October 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   A pleasant afternoon tea at the Langham however the traditional scones were quite disappointing. They were more like a biscuit than a traditional fluffy scone very small. Service ok but also a bit slow to bring out the afternoons tea!
   

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5. B

   Bryan

   Sydney1 review

   5.0

   Dined on 29 September 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   High tea experience great Unfortunately seated in observatory Bar / lounge area Would have preferred to sit in dining room
   

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6. OT

   OpenTable Diner

   Sydney1 review

   3.0

   Dined on 22 September 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Don't bother paying for the birthday dessert platter, for $48 it's a row of four chocolates. Views are limited, we faced the housing commission flats. Service was accommodating and they didn't mind us having two young kids in the group.
   

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7. s

   scott

   Los Angeles6 reviews

   5.0

   Dined on 24 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is second time attending an afternoon tea. We love the atmosphere, the food and the service. Always lovely polite staff. They remembered we were there for my mums belated birthday (even though I forgot) and provided mum with a chocolate plate after our meal. This was a lovely touch and another reason why we only have our afternoon teas here. Thanks again until next time
   

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8. S

   Simone

   Victoria1 review

   3.0

   Dined on 18 August 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   I have been to high tea the Langham many times and had great service and lovely experiences. This time was disappointing. We were served and had to ask for sugar, milk and wait a length of time and remind to receive. This was special event for my daughter’s 40th birthday. The venue is now very noisy.
   

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