The Melting Pot - Maple Shade

Review summary

1. S

   Suzanne

   Philadelphia

   13 reviews

   5.0

   13 reviews

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrate birthdays at the same time every year at Melting Pot. Outstanding service and food last night. Drinks were also very good. Just an excellent experience all around.
   

   The Melting Pot - Maple ShadeResponded 5 days ago

   Thanks for visiting us at The Melting Pot - Maple Shade! We're thrilled to hear that you choose us for birthday celebrations. We appreciate your feedback and look forward to serving you again. Thanks again for your kind words!
   

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2. B

   Barbara

   Philadelphia

   1 review

   5.0

   1 review

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a nice dinner, food was good, and service was good.
   

   The Melting Pot - Maple ShadeResponded on 11 November 2024

   Hi Barbara! Thank you so much for your review!
   

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3. OT

   OpenTable Diner

   San Francisco

   1 review

   5.0

   1 review

   Dined on 8 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious, especially the potato cheese fondue. The waiter was very attentive and made excellent recommendations. We had great time.
   

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   The Melting Pot - Maple ShadeResponded on 11 November 2024

   Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our potato cheese fondue. We look forward to serving you again soon!
   

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4. K

   Keri

   Philadelphia

   2 reviews

   vip
   1.0

   2 reviews

   Dined on 1 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I’ve never been so disgusted at a restaurant. Not only was the service terrible but our bread board for our cheese fondue had mold all over it when we brought it to the attention of the manager, they just asked to replace the bread board. There is no discount offered or anything for being moldy food. The service was terrible. We may be our waitress three times. Never again will I go to such a disgusting place! If you go here, double check your food. 
   

   The Melting Pot - Maple ShadeResponded on 11 November 2024

   Thank you for the review. We really appreciate you taking the time to send in feedback as it allows us to continue to learn and grow and perfect our guest experience.
   

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5. M

   Mary Beth

   Philadelphia

   1 review

   5.0

   1 review

   Dined on 29 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff is amazing! Everyone so nice & friendly. We got chocolate flaming turtle, milk chocolate & smores fondue… sooooo yummy.
   

   The Melting Pot - Maple ShadeResponded on 5 November 2024

   Thank you so much for your review! We're glad you enjoyed our chocolate fondue. We strive to provide a variety of tasty options for our guests. We can't wait to welcome you back!
   

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6. B

   Briawna

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined on 25 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great for my friends birthday, our waitress was very friendly. The yin & yang chocolate for the dessert was amazing
   

   The Melting Pot - Maple ShadeResponded on 5 November 2024

   Thank you for choosing The Melting Pot - Maple Shade to celebrate your friend's birthday. We're thrilled you enjoyed the yin & yang chocolate for dessert. It's always a pleasure to serve guests and we're glad we could make your experience memorable. Looking forward to your next visit.
   

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7. I

   Ian

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined on 21 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Invariably a wonderful experience. The food is always tasty and the service is personal and friendly.
   

   The Melting Pot - Maple ShadeResponded on 24 October 2024

   Thanks for the review! It's wonderful to know that our food and service meet your expectations. We truly appreciate your kind words and look forward to serving you again soon.
   

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8. M

   Meghan

   Philadelphia

   37 reviews

   vip
   5.0

   37 reviews

   Dined on 12 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sierra at the bar was phenomenal. Attentive service and great recommendations.
   

   The Melting Pot - Maple ShadeResponded on 14 October 2024

   Hi Meghan! Thank you for your wonderful review! We appreciate your kind words and look forward to welcoming you back soon.
   

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9. OT

   OpenTable Diner

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined on 11 October 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great food, always enjoy visiting Melting Pot. Had the Oktoberfest cheese and chocolate fondues, highly recommend!!
   

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   The Melting Pot - Maple ShadeResponded on 18 October 2024

   Hey, thank you so much for your 5-star review! We're thrilled to hear that you enjoyed our Oktoberfest cheese and chocolate fondues. We strive to provide our guests with a memorable dining experience, and your recommendation means a lot to us. We're looking forward to your next visit!
   

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10. OT

    OpenTable Diner

    Philadelphia

    1 review

    4.0

    1 review

    Dined on 4 October 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    I made reservations for two wanderers added the Romance package. When we got to the venue we were greeted by the host that brought us to the table with roses in a vase and rose petals laid out. Our server was very sweet and informative over the menu. Food was great and we loved that we could scan a barcode to use their timer to cook the food properly. Con: They didn’t allow us to take home the vase that the roses were in which I thought was strange. Having my someone walk out with roses with thorns is not something that shows value to the romance package.
    

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    The Melting Pot - Maple ShadeResponded on 7 October 2024

    Thanks for the review! We're thrilled to hear that you enjoyed the food and found our staff to be informative. We apologize for the oversight with the vase. We strive to provide a unique and memorable experience for our guests and your feedback is invaluable. We hope to see you again soon for another round of romance at The Melting Pot - Maple Shade!
    

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