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The Mercantile, Worcester, MA

The Mercantile

4.5
4.5
892 Reviews
$30 and under
American

Make a booking

2 people
19:00
Booked 53 times today
Experiences are available.
  • Good for groups
  • Lively
  • Great for creative cocktails
Serving up New American Tavern Cuisine in our two-floor full-service restaurant and bar, equipped with two 50-seat bars, world-inspired snacks and entrees, brick pizza oven, private event space, and an open rooftop patio that offers views of downtown Worcester and City Square. Located next to the DCU Center and minutes from Polar Park, we’re a natural choice pre and post-game.

*Due to limited patio seating, we do not take reservations for our patio. Please note the patio request in your reservation, or ask upon arrival, and we will do our best to accommodate.

**The rooftop is open Wednesday-Friday 4 PM - close. Saturday & Sunday 12 PM - close.

***Public parking is available at The Mercantile Center Garage with direct access to the restaurant on Level 3A.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of Operation
    Fri 11:30–01:00 Brunch Sat, Sun 10:00–15:00 Dinner Mon–Wed 16:00–00:00 Thu 16:00–01:00 Sat 14:00–01:00 Sun 14:00–00:00
  • Phone number
    (774) 389-5180
  • Website
    http://www.themercantileworcester.com/
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    For more information, please click the link: https://www.themercantileworcester.com/events
  • Location
    2 Mercantile Street, Worcester, MA 01608
  • Area
    Worcester
  • Parking details
    Street Parking
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeaway, Vegan, Weekend Brunch, Wheelchair Access, Wine

Experiences

  • 2024-2025 Igloo Dining on the Mercantile Rooftop!

    US$50.00 per party

    Prepaid

    6 Dec 2024 - 31 Jan 2025
    *NOTE*- When booking, please keep your guest count at 1. Do not enter how many guests are attending. Your booking is for one Igloo which seats up to six people. Select the date & time you would like to join us - click Find Table - select the time from the available slots (it will say 1 special under the time) - For the Seating Option select "Outdoor," you can now book your reservation. FAQ: Reservations are required. All reservations are 2 hours max with a 6 person limit, no exceptions. A required $50 non-refundable rental fee will appear when you book your date & time. Each igloo is equipped with a heater however, we still encourage guests to dress warmly. The Mercantile reserves the right to cancel any reservation due to weather.
    2024-2025 Igloo Dining on the Mercantile Rooftop! photo

Menu

View menu on restaurant's website

What 892 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.4Food
  • 4.5Service
  • 4.5Ambience
  • 4.3Value

Noise • Moderate

Loved For

  • Central and Western MA

    Good for groups

  • Central and Western MA

    Hot spot

  • Central and Western MA

    Great for outdoor dining

  • Central and Western MA

    Lively

  • Central and Western MA

    Most Booked

  • Central Massachusetts

    Best Ambience

  • Central Massachusetts

    Good for groups

  • Central Massachusetts

    Healthy

  • Central Massachusetts

    Hot spot

  • Central Massachusetts

    Lively

  • Central Massachusetts

    Most Booked

Review summary

AI-generated from verified diner reviews
The Mercantile offers a vibrant atmosphere perfect for gatherings, with "fantastic service" and a diverse menu. It's ideal for both special occasions and regular meals. Guests highlight the "great food," especially the gluten-free options, and a lively vibe. Reservations are recommended due to its popularity.

892 Reviews

  1. Ellen

    Philadelphia

    6 reviews

    4.0

    6 reviews

    Dined today

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Food was good and staff very friendly. The restaurant is primarily a sports bar and many games were on.

    Is this helpful?

  2. OpenTable Diner

    Treasure Coast

    1 review

    3.0

    1 review

    Dined today

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    Very cool classic look of a refurbished warehouse. Large bar and ample seating with multiple levels. Good service and good food but nothing overly special. The far end of the first floor should be redesigned to give the same feel as the main area, you lose the cool when you are pushed all the way to the end.

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  3. Maryanne

    Greater Boston

    2 reviews

    3.0

    2 reviews

    Dined 1 day ago

    1. Overall 3
    2. Food 5
    3. Service 4
    4. Ambience 4
    We love the ambience, food, and service at The Mercantile. Last night did not start out as the greatest experience though. We had a 5:00 reservation for 4 adults and were seated at a very tiny table in the bar area, while other parties of 2 were seated at much larger tables. Perhaps it's because I specified a standard table as opposed to a high top when making the reservation. These little tables/booths along the wall should only be for 2 or 3 people, not 4. It was very tight so we asked to be moved once the waitress came to greet us, which was a while after we arrived. We were able to be moved to a larger table in a different part of the restaurant which was much more comfortable. We did have to ask for silverware when our appetizers arrived and salt when the meal arrived. Other than that, our night was very nice and the food was delicious.

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  4. Sarah

    Greater Boston

    1 review

    5.0

    1 review

    Dined 1 day ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Great first time at the Mercantile! Loved the atmosphere. Food was good and priced well - not at the excessively high-priced level of many similar type restaurants. Staff was very friendly and accommodating and the atmosphere was lively. We would definitely go back to dine there again when in Worcester!

    Is this helpful?

  5. Sue

    Greater Boston

    9 reviews

    4.0

    9 reviews

    Dined 1 day ago

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5
    Fun place with a lively crowd of mixed ages. TVs with variety of sporting events. Industrial decor and mix of seating options, including ability to make larger tables. Service was excellent. Food could have used more seasoning and no salt or pepper on the tables..also out of Sweet and Low. Extremely convenient to local events, like DCU Center, and to parking which is attached to building. Parking was $15.00.

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  6. Roberto

    Connecticut

    1 review

    5.0

    1 review

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great experience, I recommend the Brussel Spouts and Boom Boom Shrimp.

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  7. Robyn

    Massachusetts

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very beautiful establishment! Staff was very friendly & helpful & food was delish!!

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  8. Dave

    Greater Boston

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Table ready as expected. Waitstaff were great. Food and drinks met all expectations. Will frequent often.

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  9. NandinI

    Greater Boston

    1 review

    4.0

    1 review

    Dined 3 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food and experience were both excellent. The only reason I give it a 4 instead of a 5 is that somehow my request for a chocolate fondue was missed. I thought I had ordered it but the restaurant had no record of it. It was disappointing to not have desert. But everything else was excellent!

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  10. Lexi

    Greater Boston

    1 review

    1.0

    1 review

    Dined on 22 December 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 2
    I’ve been here a bunch of times and i think it just gets worse and worse. Waited 45+ minutes for my reservation, they gave us a free tower which was super nice but just not the vibe anymore.

    Is this helpful?

FAQs

The Mercantile offers takeout which you can order by calling the restaurant at (774) 389-5180.

The Mercantile is rated 4.5 stars by 892 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 53 times today
Experiences are available.

Order delivery or takeout

Google Map for The Mercantile

2 Mercantile Street, Worcester, MA 01608

Dining areas

Additional information

  • Area
    Worcester
  • Hours of Operation
    Fri 11:30–01:00 Brunch Sat, Sun 10:00–15:00 Dinner Mon–Wed 16:00–00:00 Thu 16:00–01:00 Sat 14:00–01:00 Sun 14:00–00:00
  • Price
    $30 and under
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeaway, Vegan, Weekend Brunch, Wheelchair Access, Wine
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