The Park Bistro & Bar

Review summary

1. A

   Alexandra

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ambience is amazing, great for the holidays! Delicious food, great service, you just feel special. 🎄❤️
   

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2. a

   angelo

   VIP

   Chicago

   3 reviews

   1.0

   3 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 3

   I eat out at restaurants 3-4 times a week and this was the first time ever when I checked in and the hostess said “a reservation is just a request, it does not mean that you have a table” even though I made a reservation to sit inside, I was forced to sit outside. This individual appeared to be management which was extremely shocking being that her tone was rude and condescending. I had plans to visit again with a larger group for a bday, but knowing that a reservation is just a request it made me not want to return with friends, family or coworkers for larger gathering due to uncertainty whether we’ll be seated even with a reservation.
   

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3. k

   kathleen

   San Francisco

   14 reviews

   5.0

   14 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The wait staff charming, food delicious and ambiance in bar area delightful
   

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4. M

   Mona

   VIP

   San Francisco

   8 reviews

   3.0

   8 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   It was a busy night in the area that we were seated. However, we got there around 5 and didn’t leave til 7:45 … not due to us meandering and socializing due to the holiday gatherings but each aspect of the meal from taking the orders for drinks to food took a long time! They needed more workers to cover the number of patrons. For example, one of my guest noticed our drink order sitting at the bar counter for a long time.
   

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5. J

   Jon

   San Francisco

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Always great. Busy holiday season evening and appreciate that staff took a minute to make sure all were comfortable with table.
   

   The Park Bistro & BarResponded 2 days ago

   Hi Jon, thank you for taking the time to leave us a review. We're glad to hear that your experiences at The Park Bistro & Bar worked out to be a memorable experience. We understand that it can get quite busy during the holiday season and we're glad that our team made sure to ensure all of our guests were comfortable with their seating arrangements. Your feedback is greatly appreciated, and I am so glad I was able to offer a solution that worked out for you and your family. We look forward to welcoming you back for another great dining experience. Hospitably, Andre Hudson Food & Beverage Manager
   

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6. K

   Kathkeen

   Baltimore

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 3

   Excellent food as always. Not busy but the service was severely lacking in time attentiveness. Waited 20+ minutes with more than one request for our bill
   

   The Park Bistro & BarResponded 2 days ago

   Hi Kathleen, Thanks for the feedback. We're glad to hear that you enjoyed our food at The Park Bistro & Bar. We apologize for the delay in service you experienced during your visit. We strive to provide efficient service, and your feedback helps us improve. We appreciate your patience and hope to provide you with a better experience on your next visit. Hospitably, Andre Hudson Food & Beverage Manager
   

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7. R

   Ron

   San Francisco

   25 reviews

   5.0

   25 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Where dining on a busy pre Christmas Saturday night. Waitress/service was excellent, it appeared the kitchen and staff were handling an overflow house well. We had the halibut and crab cakes and appetizers, drinks and were super.
   

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8. A

   Andy

   VIP

   San Francisco

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Ordered the ribeye. Flavor was great but was a thin cut like you would get at Sizzler or Outback. Service was ok but not very personal. The steak felt over-priced.
   

   The Park Bistro & BarResponded 2 days ago

   Hi Andy, thanks for visiting us at The Park Bistro & Bar. We're glad to hear that you enjoyed our flavorful ribeye, but we're sorry to hear that it didn't meet your expectations. We strive to provide our guests with a great dining experience, and we're sorry if you felt it was overpriced. We appreciate your feedback on the service as well, and we'll definitely take it into consideration as we continually work to improve our guests' experiences. We hope to have the opportunity to serve you again soon. Hospitably, Andre Hudson Food & Beverage Manager
   

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9. N

   Nigel

   San Francisco

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bartender was friendly, drinks were great, service was perfect and ambience is in the bar area is terrific.
   

   The Park Bistro & BarResponded 2 days ago

   Hi Nigel, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the drinks, service, and ambiance. We strive to provide an exceptional dining experience for all our guests. We appreciate your feedback and will continue to work on our offerings to provide the best value for our guests. We look forward to welcoming you back soon. Hospitably, Andre Hudson Food & Beverage Manager
   

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10. N

    Nancy

    San Francisco

    1 review

    4.0

    1 review

    Dined 7 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Food is terribly overpriced and the location of the hotel makes it impossible to eat elsewhere without transportation.
    

    The Park Bistro & BarResponded 2 days ago

    Hello Nancy, Thank you for taking the time to review your experience at The Park Bistro & Bar. We're sorry to hear that you felt our prices were high and that our location made it difficult to dine elsewhere. We strive to provide a unique and enjoyable dining experience for all our guests, and your feedback helps us to understand where we can improve. We hope to have the opportunity to serve you again and provide a better value. Hospitably, Andre Hudson Food & Beverage Manager
    

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