The Park Bistro & Bar

Review summary

1. H

   H

   San Francisco24 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   In brief: Inconsistent. Service friendly but inattentive. We started off with a pear and prosciutto salad which was excellent. Pears were perfect. Candied pecans were crunchy and not overwhelmingly sweet, plenty of salty prosciutto to balance the pecan, a bed of mixed leaves and a creamy, herby dressing that drew everything together. My companion had filet mignon with chimichurri sauce that they loved. I had the Park Burger which was very greasy. I tried to tell the server when she came over but while she responded brightly to my companion’s appreciation she whirled around and left as I was saying my burger was not good. Even though my burger was pushed to one side uneaten while my companion was over halfway through their steak. By the time anyone else came near the table we’d been finished for a while and I did not want a replacement. Nevertheless, when the busser asked how it was I said “Not great” but he was also not expecting anything but positive comments and did not acknowledge my comment. We had desert - a chocolate tart and a crème brûlée. The tart was unremarkable but pleasant. Chocolate pastry with a nice chocolate mousse. The crème brûlée had a vaguely warm crust with a cold and curdled custard, we did not eat it. No one came to ask us how it was until my companion had finished the tart. Our server, again, was only anticipating positive comments and I had to repeat myself fairly loudly to draw her attention to the dessert. She was on the ball when she realised I wasn’t happy and immediately offered me something else (but I was not in the mood to eat while my companion watched). She was apologetic and took it off the bill. Someone from the kitchen came out and apologized too. So it was dealt with well once it was pointed out. But overall I had a poor meal because of both the food and the service.
   

   The Park Bistro & BarResponded 2 days ago

   Thank you for the review, we're glad to hear that you enjoyed your salad and the Filet Mignon with Chimichurri sauce. We're sorry to hear about the inconsistency in our service and the quality of your meal. We'll certainly take your feedback into account as we strive to improve. We hope you'll give us another chance to impress you in the future. Hospitably, Andre Hudson Food & Beverage Manager.
   

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2. J

   Joe VIP

   Washington DC74 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Park Bistro is not to be missed! The service is always cheerful and excellent! We enjoyed striped bass with curry sauce was yummy and the filet perfectly prepared. A special dinner in our favorite hotel.
   

   The Park Bistro & BarResponded 2 days ago

   Hey Joe, We're thrilled to hear that you enjoyed your experience at The Park Bistro & Bar! It's fantastic to know that our striped bass and filet were both to your liking. We're also delighted that our service met your expectations. Your kind words truly mean a lot to us. We're honored to be your favorite hotel and look forward to welcoming you back for another special dinner. Hospitably, Andre Hudson Food & Beverage Manager
   

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3. J

   Jayne VIP

   San Francisco8 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Either the server or the kitchen ignores any special requests from the diners, such as extra lemon for the calamari or extra sauerkraut on the Rueben.
   

   The Park Bistro & BarResponded 5 days ago

   Thanks for visiting us, Jayne! We're glad to hear that you found value in your dining experience at The Park Bistro & Bar. We strive to accommodate all our guests' requests and preferences. We're sorry to hear that your special request did not go noticed. We appreciate your feedback and will use it to improve. We hope to have the opportunity to serve you again soon. Hospitably, Andre Hudson Food & Beverage Manager
   

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4. P

   Pam VIP

   San Francisco29 reviews

   4.0

   Dined on 23 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great appetizers and beet salad that was wonderful! Prosciutto and pears an amazing dish! Short ribs fell short and were chewy and not tender. Disappointed on that dish that we chose to share, But still a great evening overall..
   

   The Park Bistro & BarResponded 6 days ago

   Hello Pam, Thank you for taking the time to share your experience at The Park Bistro & Bar. We're thrilled to hear that you enjoyed our appetizers, beet salad, we're sorry to hear that our short ribs and overall experience didn't meet your expectations. Your feedback is important to us, and we'll certainly take it into consideration. We're glad that you still had a great evening overall and that our service was up to par. We hope to have the opportunity to serve you again soon. Hospitably, Andre Hudson Food & Beverage Manager
   

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5. L

   Lisa

   San Francisco12 reviews

   5.0

   Dined on 22 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, good food. If it was a bit warmer I would’ve love to eat out on the beautiful patio.
   

   The Park Bistro & BarResponded 6 days ago

   Hey Lisa, We're thrilled to hear that you enjoyed your experience at The Park Bistro & Bar! It's fantastic to know that our service, food, and value met your expectations. We can't wait to welcome you back for another great dining experience. Thanks again for your kind words! Hospitably, Andre Hudson Food & Beverage Manager
   

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6. M

   Melissa

   San Francisco2 reviews

   2.0

   Dined on 22 March 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   The epitome of fake luxury accompanied by overpriced subpar food and rude waitstaff operating with the idea their sarcastic and off putting comments land well. To start, parking is a disaster with no clearly marked handicapped accessible parking near the restaurant (a massive ADA violation) and it seemed most people parked in unsafe and unmarked areas. While some food items were well made such as the beet salad and mashed potatoes (a side) and the atmosphere was nice, the rest was a disappointment. 3 of my party of 4 ordered the filet mignon as a result of the other menu items having odd pairings. My older father ordered the salmon and the waitress made him feel bad for ordering something different than the rest of us while also making him feel stupid for not knowing the normal temperature a salmon is cooked at. When the food arrived at first glance all appeared well until it felt like I was sawing into a block of wood when trying to cut my steak. Then upon my first bite I wondered if I had actually been served a charcoal brick. I am quite familiar with quality restaurant steaks and understand that it is normal to have a nice char on a steak, this however was not a char it was burnt. A very tiny portion of the already small steak was edible due to the thick burnt crust. For a dinner costing over $300 for 4 people I would expect pleasant waitstaff and food that makes me want to come back for more. This experience was highly disappointing which is a shame as it was an 18th birthday dinner. I hope these criticisms are taken well and improvements are made to ensure no more steaks are wasted and waitstaff learns to adjust their humor to stop being rude to patrons.
   

   The Park Bistro & BarResponded 5 days ago

   Hello Melissa, We're truly sorry to hear about your recent experience at The Park Bistro & Bar. We pride ourselves on our culinary quality and it's disappointing to hear that we didn't meet your expectations on this occasion. We understand your concerns about the parking situation and the service you received. We will certainly address these issues to improve our guest experience. We regret that your dinner didn't live up to your expectations and we hope to have the opportunity to serve you better in the future. Hospitably, Andre Hudson Food & Beverage
   

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7. C

   Charmaine VIP

   San Francisco68 reviews

   5.0

   Dined on 19 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was wonderful - attentive but not overly so. Celebratory birthday. Very enjoyable lunch. Relaxed with very high quality fare. A complementary ice cream in puff pastry with Happy Birthday in chocolate was unexpected & thoroughly enjoyed!
   

   The Park Bistro & BarResponded 6 days ago

   Hi Charmaine, We're thrilled to hear that you had a wonderful birthday celebration at The Park Bistro & Bar! It's great to know that our attentive service made your visit memorable. We're glad you enjoyed our complimentary ice cream in puff pastry and found the quality of our fare to be high. We hope to see you again soon for another enjoyable lunch. Thanks for your kind words! Hospitably, Andre Hudson Food & Beverage Manager
   

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8. KL

   KennethL VIP

   San Francisco13 reviews

   5.0

   Dined on 18 March 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   The service was excellent! The appetizers were delightful and my colleague’s meal was great. I ordered the steak frites and although the steak was ordered medium, it arrived very well done. The server offered a different item but since we were cutting it close for another meeting I declined. Will be back again because normally the food and the service is grand!
   

   The Park Bistro & BarResponded 6 days ago

   Thanks for visiting us, Kenneth We're thrilled to hear that you enjoyed the appetizers, service, and your meal at The Park Bistro & Bar. We apologize for the steak frites not being cooked to your preference, we're always working to meet our guests' expectations. We appreciate your understanding and look forward to serving you again soon! Hospitably, Andre Hudson Food & Beverage Manager
   

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9. CV

   CeliaV

   San Francisco11 reviews

   5.0

   Dined on 14 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have been to the Park Bistro & Bar before, but tonight I was bringing a special guest with me. And like always, this place is just magnificent.  the staff is just so kind and amiable, and you feel so welcomed. The food is outstanding! Everything about this place is perfection! I cannot wait to go back for another memorable experience!
   

   The Park Bistro & BarResponded on 17 March 2025

   Thank you so much for your wonderful feedback, Celia! We're absolutely delighted to hear that your experience with us was as memorable as always, especially when sharing it with a special guest. We strive to make every visit exceptional, and it’s rewarding to hear that we’ve succeeded. We can’t wait to have you back for another memorable experience. Your kind words mean the world to us, and we look forward to welcoming you again soon. Hospitably, Andre Hudson Food & Beverage Manager Park Bistro & Bar
   

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10. K

    Kathy

    San Francisco1 review

    5.0

    Dined on 13 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had an extraordinary evening at the Park Bistro from start to finish. We often eat here so are familiar with the consistently excellent service. On this evening, the hostess (Hannah) was warm and welcoming and ushered us right to our table. All staff were friendly and efficient, including Steve and Luis. The whole crew seems to operate like a team or a family, each looking after each other and looking after the guests. In the context of such excellent service, it's hard to imagine that anyone could stand out even further, but Kim went above and beyond. She remembered all of our preferences and even went out of her way to procure and offer a special treat that topped off a fabulous meal. Thank you one and all!
    

    The Park Bistro & BarResponded 6 days ago

    Thanks for the review, Kathy! We're thrilled to hear that you had an extraordinary evening at The Park Bistro & Bar. It's great to know that our team's friendly and efficient service added to your experience. We're glad you enjoyed our food and the special treat you were provided. We always strive to make our guests feel welcome and taken care of, and your kind words are a testament to that. We appreciate your continued patronage and look forward to your next visit! Hospitably, Andre Hudson Food & Beverage Manager
    

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