The Parlour

Review summary

1. s

   sweetoothmel

   London16 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Had a lively afternoon tea experience. Food was delicious. Teas were delightful too. Teas were refillable and we could change whenever we wanted. However, service here is a bit questionable. We asked one waiter if sandwiches or cakes were refillable, and he said yes. When we asked another waitress for refills, she said only one refill per person and only from the savoury ones. This particular female waitress did not really smile and seemed reluctant to serve us. We were left to enjoy our afternoon tea for as long as we liked which was nice. The savouries were delicious, the sweets were not too sweet and the scones were lovely. The menu and the waitress both mentioned the lemon jam, but there was no sign of it and no-one told us it wasn’t available.
   

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   The ParlourResponded 1 day ago

   Thanks for your feedback, Sweetoothmel! We're glad you enjoyed the food and teas. We apologise for the confusion around refills and the service you received. We'll address these issues with our team and work to improve the experience. We hope to welcome you back soon! Kind regards, The Parlour at Great Scotland Yard
   

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2. V

   Victoria VIP

   London22 reviews

   5.0

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mouthwatering afternoon tea with fabulous savouries as well as sublime sweet treats
   

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   The ParlourResponded on 25 February 2025

   Thanks for your kind words, Victoria! We're so glad you enjoyed our afternoon tea and the delightful selection of savouries and sweet treats. We look forward to welcoming you back! Best regards, The Parlour at Great Scotland Yard
   

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3. A

   Andrew

   Yorkshire1 review

   5.0

   Dined on 12 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We recently enjoyed an excellent afternoon tea at The Parlour. The menu featured a delightful selection of savory and sweet dishes, with several creative and unique twists that were particularly impressive. The service was impeccable, with attentive staff who ensured our tea was constantly replenished. I would highly recommend The Parlour for a special occasion or simply an indulgent treat.
   

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4. C

   Cynthia

   Dallas3 reviews

   5.0

   Dined on 30 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our servers were friendly and attentive. Can’t wait to be back.
   

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   The ParlourResponded on 5 January 2025

   Thanks for your kind words, Cynthia! We're so delighted you enjoyed the service, and we can't wait to welcome you back! Best regards, The Parlour at Great Scotland Yard
   

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5. H

   Heath VIP

   New York City4 reviews

   5.0

   Dined on 30 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best experience we had in London. The atmosphere was serene and the staff was incredibly attentive.
   

   The ParlourResponded on 5 January 2025

   Thank you for the wonderful review, Heath! We're happy to hear you had the best experience in London. We look forward to welcoming you back soon! Kind regards, The Parlour at Great Scotland
   

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6. H

   Howard

   New York City1 review

   1.0

   Dined on 27 December 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Brought my family for afternoon tea. The restaurant was pretty but we were the only ones there and the servers seemed very annoyed. Food was decent but very sparse for the price. Not worth it for tea.
   

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7. M

   Meltem VIP

   Berkshire15 reviews

   4.0

   Dined on 26 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Nice atmosphere pretty good food not bad value for the price service was average (waitresses chatting to each other while we tried to reach them)
   

   The ParlourResponded on 5 January 2025

   Thanks for your feedback, Meltem! We're delighted you enjoyed the atmosphere and food. We’ll work on improving the service as we move forward! Kind regards, The Parlour at Great Scotland Yard
   

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8. T

   Thu Thao

   London1 review

   4.0

   Dined on 26 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I loved the savory sandwiches and scones but sweets were just so so. Tables are to close to each other makes it awkward if you wanna start a conversation with your partner during the afternoon tea.
   

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9. A

   Ann

   Milwaukee1 review

   1.0

   Dined on 25 December 2024

   1. Overall 1
   2. Food 3
   3. Service 4
   4. Ambience 1

   Live music at Christmas tea in a narrow room with a mic and speaker. Impossible to have a conversation. He was talented. I felt sorry for him. Wayyyy too loud. We left miserable. Savories were unimaginative and meager. Overpriced. Chaos
   

   The ParlourResponded on 31 December 2024

   Thank you for your feedback, Ann. We apologise to hear that the live music and food didn’t meet your expectations. We'll take your comments on board to improve the experience going forward. We hope to welcome you back soon. Warm regards, The Parlour at Great Scotland Yard
   

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10. A

    Ariel

    Chicago1 review

    5.0

    Dined on 23 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Had a great festive afternoon tea here! We were lucky to snag a last minute reservation.
    

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