The Peacock Restaurant and Bar

Review summary

1. W

   Wendy

   London

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   Sandwiches ok, cakes disappointing 1 mini what appeared to be bought in mince pie, 1 small chocolate slice and a custard (tinned/packet) jelly and sponge mulled trifle - nothing like the photos shown on website! Really disappointing, scones were nice. Service attentive and discreet. Carpets dirty in restaurant. Afternoon tea provision in need of a makeover!
   

   Is this helpful?

   Report
2. L

   Liz

   Kent

   1 review

   4.0

   1 review

   Dined on 3 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a lovely treat! So many lovely fresh sandwiches with really tasty fillings; scones and cakes with mini mince pies for the seasonal touch. A lovely big pot of tea with a 3 minute timer for the perfect brew and a glass of Prosecco to celebrate the occasion! What a lovely way to celebrate a birthday and start the Christmas season! Such lovely staff, attentive without being obvious and patient when we were making decisions. Thank you! We will come again and let our friends know how nice a time we had!
   

   Is this helpful?

   Report
3. G

   Geoffrey

   Kent

   1 review

   4.0

   1 review

   Dined on 11 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Staff were very friendly and accommodating, they honoured our booking even though they had changed their opening days for the winter. We found the afternoon tea to be enjoyable but slightly expensive for the quality, but this would not deter us returning.
   

   Is this helpful?

   Report
4. A

   Anna

   Kent

   3 reviews

   2.0

   3 reviews

   Dined on 19 October 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 1

   I was very disappointed with the afternoon tea I had booked for my husband’s birthday. I had notified the hotel I was gluten free and realise this can be challenging to cater for However, I had to send back the cake section which had two crackers on as a substitute for a cake And a tired looking chocolate brownie! The waitress was lovely and did get it replaced with alternative gf cakes, apparently the ‘Chef’ Didn’t know where the gluten free cakes were kept! The sandwiches were dreadful , one had cheese slice in with nothing else , they were thrown together. I only ate one scone , it was rock hard. The worst Afternoon Tea I have ever had !
   

   Is this helpful?

   Report
5. OT

   OpenTable Diner

   Kent

   1 review

   3.0

   1 review

   Dined on 14 August 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 2

   Food, drink and service outstanding. But There were crumbs on my seat and around the floor when I went to the table. The carpet and chairs need a really good clean or replaced. Plaster was coming off the wall and laying on the carpet.
   

   Is this helpful?

   Report
6. S

   Sarah

   London

   1 review

   4.0

   1 review

   Dined on 7 August 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Afternoon tea was amazing value for money. Our waitresses were both lovely and went above and beyond to ensure our Anniversary celebration was extra special. Thank you.
   

   Is this helpful?

   Report
7. M

   Madeleine

   Kent

   1 review

   4.0

   1 review

   Dined on 31 July 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The afternoon tea was lovely, with a traditional range of sandwiches, scones and cakes etc. The service was very good. The restaurant was very quiet as there were few customers. The staff were professional. They left us in peace to enjoy our tea, whilst being quietly attentive. The setting is beautiful, the house is grand but maybe some aspects of the environment and decor are becoming a little worn.
   

   Is this helpful?

   Report
8. OT

   OpenTable Diner

   Kent

   1 review

   5.0

   1 review

   Dined on 27 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I asked a colleague for a good place for afternoon tea. She recommended Broome Park Club and Hotel. I’m so glad I took her up on her recommendation. Great place, great food, great service and a lovely ambiance. Will definitely return.
   

   • 
   • 
   • 
   • 

   Is this helpful?

   Report
9. OT

   OpenTable Diner

   Birmingham

   1 review

   2.0

   1 review

   Dined on 21 July 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   We've been visiting Broome Park and the Peacock restaurant for many years but sadly our visit this time to the restaurant was disappointing. The setting is beautiful, the refurbished restaurant, elegant but due to serious lack of staff, service was poor. The lovely lady who did serve us was trying her best to multi task. The kitchen had 2 chefs but it took over an hour to get our starters and same again for mains. The staff were apologetic about the delays saying they were short staffed but the tone of the delivery implied they say this a lot. On a positive, the food was good when it arrived, but we never had dessert as we'd have been there another hour! The staff are doing their best but if the management want to uphold the reputation of the place they need to recruit & train more staff.
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    Kent

    2 reviews

    4.0

    2 reviews

    Dined on 19 July 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Lovely staff and food delicious! Dining room needs a little tlc but otherwise will certainly visit again!
    

    Is this helpful?

    Report