The Prime Rib at Philadelphia Live!

The Prime Rib at Philadelphia Live! reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Susan VIP

   Hawaii37 reviews

   5.0

   Dined on 25 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter (BRANDON) was amazing! Very professional and walked us through the entire meal. Gave us recommendations and presented everything so professionally. Food was exceptional. My only criticism was broccolini was way too garlicky. Bread was AMAZING!! Sea Bass was OUT of this WORLD!!
   

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   The Prime Rib at Philadelphia Live!Responded on 26 May 2025

   Susan, we're thrilled to hear that you had such a wonderful dining experience at The Prime Rib! We're glad that you appreciated our professional service and that you enjoyed our food. We're sorry to hear that the broccolini was not to your liking. We always aim to cater to our customers' preferences, and your feedback will definitely help us improve. We're glad to know that the Sea Bass was indeed out of this world and that the bread was a hit. We look forward to serving you again soon!
   

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2. E

   Eric

   Pittsburgh1 review

   2.0

   Dined on 25 May 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   Prime burger ordered MR and was well done. Didn't have time to wait for another. Mgr was nice and discounted meal. Brandon gave excellent service.
   

   The Prime Rib at Philadelphia Live!Responded 6 days ago

   Eric, thanks for the feedback. We are sorry to hear that your burger was not cooked to your preference. We always aim to deliver a great experience, and we regret that we missed the mark this time. We appreciate your feedback and will certainly take it into account as we continuously strive to improve. We hope to see you again soon for a better experience!
   

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3. R

   Robert VIP

   New York City3 reviews

   1.0

   Dined on 24 May 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Poor and slow service, charged $36 to add chicken to a Caesar salad! Waitress could not have cared less.
   

   The Prime Rib at Philadelphia Live!Responded 6 days ago

   Thanks for the feedback, Robert. We're truly sorry to hear about your experience at The Prime Rib. We strive to provide excellent service and it seems we fell short during your visit. We hope you will give us another chance to impress you with our service and food in the future. Thank you for your honesty, it helps us improve.
   

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4. T

   Tara

   San Francisco Bay Area2 reviews

   5.0

   Dined on 24 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   2nd time visiting. Delicious meal and great service would definitely come back!
   

   The Prime Rib at Philadelphia Live!Responded on 26 May 2025

   Tara, we're thrilled to hear that you enjoyed your second visit to The Prime Rib! Your kind words about our delicious meals and great service truly made our day. We're grateful for your high ratings and your continued patronage. We can't wait to welcome you back for another delightful meal and great service.
   

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5. J

   John VIP

   Atlantic City / South Jersey Shore6 reviews

   5.0

   Dined on 22 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Happy Hour was excellent, food and drinks were great and the price was unbeatable
   

   The Prime Rib at Philadelphia Live!Responded on 24 May 2025

   Thanks for the review, John! We're thrilled to hear that you enjoyed your time at The Prime Rib! We appreciate your feedback on our service and will continue to strive for excellence. We hope to welcome you back soon!
   

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6. A

   Ardenia

   Philadelphia County11 reviews

   5.0

   Dined on 17 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great staff and professional!! Food excellent as always! It’s always a pleasant experience when we come to have dinner and live entertainment
   

   The Prime Rib at Philadelphia Live!Responded on 19 May 2025

   Ardenia, we're thrilled to hear that you had a great experience at The Prime Rib! It's also wonderful to hear that you had a pleasant dining experience with us, and that the live entertainment added to your overall experience. Thank you for your kind words and for giving us a perfect rating. We look forward to serving you again soon!
   

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7. D

   Diane VIP

   Philadelphia County42 reviews

   5.0

   Dined on 16 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is my go to place for a rib eye medium and a perfect medium. There is just a slight crispiness when you bite into it. I always get the porcini mushroom blend for the topping. Sides are tasty. I like the spinach and the mac and cheese. Always enough to take home. Service is above and beyond. You are always remembered if you have been just once. Other servers, hostesses and managers stop by and say hi, nice to see you again. And if you're lucky, Chef Justin will check in on you too.
   

   The Prime Rib at Philadelphia Live!Responded on 19 May 2025

   Diane, thank you for your kind words and for being a loyal customer at The Prime Rib! We're thrilled to hear that you enjoy our rib eye and our sides. It's great to know that our service and team always make a positive impact on your dining experience. We're delighted that you appreciate the personalized attention and that you always leave feeling satisfied. We look forward to serving you again soon.
   

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8. R

   Renee VIP

   Philadelphia County6 reviews

   5.0

   Dined on 15 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant is beautiful!!! The atmosphere is calm and comfortable. The food was out of this world!!! The steak.. the Chilean sea bass were all delicious. The service, Marco was the best and most friendly server I have ever had. I love it here and will be back again soon.
   

   The Prime Rib at Philadelphia Live!Responded on 19 May 2025

   Renee, we are so happy to hear that you enjoyed your experience at The Prime Rib from start to finish! It's wonderful to know that our steak, Chilean sea bass, and atmosphere met your expectations. We're also glad that our service stood out during your visit. Your kind words mean a lot to us and we can't wait to welcome you back soon.
   

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9. R

   Robert

   Philadelphia County1 review

   5.0

   Dined on 13 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great dinner The scallops were amazing the crab cakes were delicious and the steaks were delicious.The wait staff were awesome They really made our anniversary dinner special I would highly recommend it
   

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   The Prime Rib at Philadelphia Live!Responded on 15 May 2025

   Thanks for visiting us, Robert! We're thrilled to hear that you had a great dinner at The Prime Rib! It's wonderful to know that our scallops, crab cakes, and steaks hit the mark for you. Your high recommendation means a lot to us and we look forward to serving you again soon!
   

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10. D

    Donna

    Philadelphia County1 review

    5.0

    Dined on 12 May 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Was a very romantic setting. Service was outstanding. Food was delicious!!! Sides are huge portions. We shared & still had leftovers.
    

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    The Prime Rib at Philadelphia Live!Responded on 15 May 2025

    We're thrilled to hear that you enjoyed your romantic evening at The Prime Rib! We're glad that you found our service outstanding and our food delicious. We're also glad that you enjoyed our generous portions of sides. Your kind words truly mean a lot to us, we look forward to welcoming you back for another memorable dining experience!
    

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