The Refinery City Point

The Refinery City Point reviews from people who’ve dined at this restaurant. Based on recent rating.

1. L

   Lisa

   London2 reviews

   4.0

   Dined on 30 January 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and service with a smile. Great place to have a lunchtime meeting
   

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2. HR

   HenryR

   London4 reviews

   5.0

   Dined on 2 August 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Couldn't fault them! Really great food, very attentive and friendly staff and would come back soon!
   

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3. ST

   SamT

   London1 review

   3.0

   Dined on 16 May 2023

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   A group of 4 of us had lunch for a work function. We really enjoyed the food, but the waiter (couldn't tell you his name) made a few sarcastic comments as he was serving us. It made the atmosphere a bit awkward, considering we were welcoming a new colleague to the company. It was fine, but I would have expected a bit more self-awareness from the waiter.
   

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4. OT

   OpenTable Diner VIP

   Charleston1 review

   1.0

   Dined on 7 March 2023

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 2

   We booked a table for 20:30 for 8 people and once arrived were told that the kitchen closes at 20:45. Half of our party did not manage to even order food.
   

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5. OT

   OpenTable Diner

   Essex4 reviews

   2.0

   Dined on 11 January 2023

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   The food was below average and expensive. The risotto main course was very small for the price. The burger was dry. A real disappointment and I won’t be coming back.
   

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6. OT

   OpenTable Diner

   London1 review

   1.0

   Dined on 29 September 2022

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   No open table points received
   

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7. AC

   AliaC

   Hertfordshire2 reviews

   3.0

   Dined on 6 March 2020

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   A classier wetherspoons - setting is nice but availability of plates and presentation coule be much improved
   

   The Refinery City PointResponded on 23 March 2020

   Thanks for taking the time to write us your honest feedback. Our management team has been made aware in regards to the lack of food available and service standard. We hope this one occasion doesn't discourage you to join us at The Refinery City Point again. Kind Regards, Sana Reservations Manager
   

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8. JM

   JuneM

   London1 review

   4.0

   Dined on 12 December 2019

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   My team enjoyed our Xmas do at the Refinery, the atmosphere and music was too our liking. The food generally was ok, but it's always not going to be to everyone liking due to large number of people being served. The Christmas pudding needed more custard, which was quite sparse. In general we had a really good time. Will definitely go back to have the daily menu.
   

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9. M

   Margaret

   London82 reviews

   3.0

   Dined on 8 October 2019

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   The Refinery was busy even on a Tuesday evening. All started well with an espresso martini. The mini sliders were also tasty and the complimentary kombucha was a surprise. However, it took several minutes to get the attention of the waitress to order my food and the same to get the bill. I ended up putting my coat on and paying at the bar.
   

   The Refinery City PointResponded on 14 October 2019

   Thank for leaving your feedback of your Tuesday evening. Our management team appreciates your feedback and has been made aware of your concerns regarding the standard of service. I hope this experience doesn't discourage you to come back in the near future. Kindest Regards, Sana Reservations Team
   

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10. JS

    JohnS

    London2 reviews

    4.0

    Dined on 20 September 2019

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Very pleasant location for a relaxed business lunch.
    

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