The Restaurant at W Nashville

Review summary

1. E

   Ethel

   Nashville

   16 reviews

   vip
   5.0

   16 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Felt welcomed from front door to waitress and upon exiting. Waitress was friendly, knowledgeable and checked on us often. We both had the traditional breakfast which was cooked as requested. Food was excellent. Entertainment was awesome as well.
   

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2. Y

   Yudda

   San Francisco

   20 reviews

   vip
   5.0

   20 reviews

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and friendly service. Food portions were great and priced well. Was impressed and will return.
   

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3. L

   Louise

   Washington DC

   1 review

   5.0

   1 review

   Dined on 17 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Superb location and awesome menu choice. Staff were attentive and welcoming. Overall would highly recommend 👌
   

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4. M

   Mikala

   Nashville

   1 review

   4.0

   1 review

   Dined on 28 September 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Had the filet mignon and it was so delicious, the sauce that was with it really made it!!!! My partner got gnocchi and added grilled chicken and was really happy with it. The place was nearly empty at prime dinner time, don’t know why. It’s interesting that the food and dining room looked fancy yet the servers were wearing tshirts, jeans and sneakers when the hostess wore a full amazing power suit! The food was great though so that’s more a suggestion for the restaurant to create a clear identity for themselves. Would go back just to order the filet again!
   

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5. R

   Risper

   Nashville

   3 reviews

   5.0

   3 reviews

   Dined on 30 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Just amazing experience at amazing prices. We were able to try many of their small plate offerings as they are well priced.
   

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6. OT

   OpenTable Diner

   Los Angeles

   8 reviews

   vip
   3.0

   8 reviews

   Dined on 18 August 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   The location of this restaurant is where the "Dutch" used to be before closing. While still located in the W Hotel and maintained the same overall internal appearance of the former Dutch restaurant; the new restaurant at the W is a different dining experience. As a former customer of the Dutch, I can say the level of service of both the hosts and especially the servers are significantly lower in quality than the former Dutch. The overall uniform appearance and attitudes of the servers at the current restaurant don't match the elegant dining experience the W Hotel is trying to promote. The servers generally seemed uninterested and not organized well. Uniform appearance looks less professional than many Denny's restaurants or Ihop. Food overall was good, but a much smaller menu at their brunch buffet than the previous Dutch. Had to request our server take our order from the host, as our server did not come to our table after being seated. This restaurant would be significantly better with an overall haul of the restaurant floor staff. Hotel valet also needs training in customer service as they are not attentive when guests arrive. This review is not intended to bash the restaurant or the hotel. Rather, I hope this feedback helps management make improvements to better the overall dining experience.
   

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7. J

   Jenny

   Coastal Georgia

   1 review

   4.0

   1 review

   Dined on 15 August 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great place for a quick bite. The burger was great and the bolognese too.
   

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8. C

   Colton

   Nashville

   1 review

   5.0

   1 review

   Dined on 4 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   biggest portion for my price i’ve had in nashville in years. really quality ingredients and well made. insanely good value. hidden gem!
   

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9. OT

   OpenTable Diner

   Nashville

   1 review

   5.0

   1 review

   Dined on 18 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My time at the W was a trial run for a business meeting and I was thoroughly impressed. The food was delicious, there were good vegetarian options, and the noise level was perfect for conducting business. I look forward to sending clients to this establishment.
   

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10. MN

    MarkN

    St. Louis

    10 reviews

    2.0

    10 reviews

    Dined on 17 July 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 4

    The Restaurant at the W was, in a word, disappointing. We were literally the only customers. We were not even sure we were in the right place, or that they were open, when we arrived. Our server was very pleasant, but not knowledgeable about the wine list or menu. We ended up deciding to try a couple of appetizers to test the waters before committing to a full meal. Glad we did as the burnt ends were not at all good. Our server was, however, kind enough not to charge us for them. We went elsewhere for the remainder of our meal. This restaurant is not nearly the great experience its predecessor, The Dutch, was.
    

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