The Rooftop at Pelham House Resort

Review summary

1. T

   Thomas

   Greater Boston

   7 reviews

   3.0

   7 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   The food and drinks were good and the view is beautiful. Service was slow; we waited 30 minutes for drink refills and it took 45 minutes from the time we placed our food order for it to arrive.
   

   The Rooftop at Pelham House ResortResponded today

   Thanks for the feedback, Thomas. We're glad to hear that you enjoyed our food and drinks, as well as the view from our Rooftop restaurant. We're sorry to hear about the slow service you experienced. We aim to provide prompt service to all our guests, and it seems we fell short during your visit. Your feedback is important to us and we will definitely work on improving this aspect. We hope to serve you again and provide a better experience.
   

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2. N

   Nancy

   Greater Boston

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went there for a birthday lunch celebration the atmosphere was wonderful and the food was delicious
   

   The Rooftop at Pelham House ResortResponded today

   Hi Nancy, We're thrilled you had a wonderful birthday celebration at The Rooftop! It's fantastic to know that you enjoyed our atmosphere and delicious food. We always strive to provide a memorable experience for our guests, and your kind words truly mean a lot to us. We look forward to welcoming you back for many more celebrations in the future. Thanks again for your wonderful review!
   

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3. D

   Donald

   Greater Boston

   19 reviews

   4.0

   19 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   We seemed to have a server who was either working too many tables or was distracted. Still a great meal and ambiance.
   

   The Rooftop at Pelham House ResortResponded today

   Thanks for visiting us, Donald! We appreciate your feedback. We're glad to hear that you still enjoyed your meal and the ambiance at The Rooftop. We strive to provide excellent service to all our guests and apologize for falling short this time. Your feedback is invaluable and we will certainly address this issue. We hope to see you again soon for another great meal and an even better service!
   

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4. M

   Melissa

   VIP

   Greater Boston

   53 reviews

   3.0

   53 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   There’s a lot of great events here and Pelham House has done a ton to revitalize Dennisport. The restaurant on the roof is pretty good. We had the burrata which was delicious and the steak which was also very good. Service is top notch. The short rib mac and cheese was the big bait and switch. Big ticket price and literally zero short rib. Maybe a few flecks here and there but not a solid or noticeable piece of beef on the plate.
   

   The Rooftop at Pelham House ResortResponded today

   Thanks for visiting us, Melissa. We're thrilled you enjoyed your meal at the rooftop. We appreciate your feedback on the burrata and steak, and we're glad to hear that our service met your expectations. We appreciate the feedback on the short rib mac and cheese dish, and we're sad to hear it didn't meet your expectations. Your comments are extremely valuable to us. We hope to see you again soon for another great experience.
   

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5. B

   Bill

   Adelaide

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great location with good food, excellent service and an outstanding saxophone player in Jeffrey Hollywood Heyward. Will return again.
   

   The Rooftop at Pelham House ResortResponded today

   Hi Bill, We're thrilled to hear that you enjoyed your visit to The Rooftop! It's wonderful to know that you appreciated our outstanding saxophone player. We strive to provide a memorable experience for all our guests and it sounds like we hit the mark for you. We look forward to welcoming you back soon.
   

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6. D

   Donna

   Greater Boston

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Most enjoyable and will be back. Server was friendly. Food was delicious.
   

   The Rooftop at Pelham House ResortResponded today

   We're thrilled to hear that you had an enjoyable dining experience at The Rooftop. It's fantastic that our team could make your visit pleasant, and that you enjoyed our food. Your kind words mean a lot to us. We look forward to welcoming you back soon for another great experience.
   

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7. J

   Julie

   New York City

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant experience was excellent and led into a beautiful evening listening to to Caribbean/Steel Christmas music! No better way to celebrate holidays & birthdays with an old west coast friend!
   

   The Rooftop at Pelham House ResortResponded 7 days ago

   We're over the moon to hear such wonderful feedback! It's great to know you had an excellent experience with us at The Pelham House. We're thrilled you enjoyed the music, our food, and the overall ambiance. We strive to make every occasion special and we're glad we could be a part of your friend's celebration. We look forward to welcoming you back for more memorable moments!
   

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8. P

   Patty

   Greater Boston

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful dinner celebrating our 34th anniversary
   

   The Rooftop at Pelham House ResortResponded 7 days ago

   We're absolutely thrilled to hear that you chose The Rooftop to celebrate your 34th anniversary! It's wonderful to know that you enjoyed your dinner and found great value in our offerings. We truly appreciate your kind words and look forward to welcoming you back for many more celebrations.
   

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9. E

   Erni

   VIP

   San Francisco

   25 reviews

   3.0

   25 reviews

   Dined on 7 December 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   A very pretty spot to dine with friends, however the food is overpriced and only average tasting.
   

   The Rooftop at Pelham House ResortResponded 7 days ago

   Thank you for taking the time to leave us some feedback! We're glad to hear that you enjoyed the ambiance and service given on the rooftop. We appreciate your honest feedback about our food pricing. We always strive to provide an exceptional dining experience, and it seems we fell short this time. We hope you'll give us another chance to impress you with our culinary offerings. Thanks again for your review.
   

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10. J

    Julie

    VIP

    Greater Boston

    29 reviews

    5.0

    29 reviews

    Dined on 5 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    As always, Patrick and his team treated us like gold! Can’t say enough about the rooftop and their staff and the quality of the food! Don’t miss out on the crab cake, it’s the best on the CAPE! 
    

    The Rooftop at Pelham House ResortResponded 7 days ago

    Thank you so much for your kind words! We're thrilled to hear that you had another exceptional experience at The Rooftop! Your high praise means a lot to our team. We can't wait to welcome you back for more top-notch food and service. Warm regards, The Management Team
    

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