The Saint

The Saint reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Daryl VIP

   San Francisco11 reviews

   1.0

   Dined on 23 March 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   We were terribly disappointed with our dining experience. The server was friendly but untrained--our menus were never removed from our table, we were offered dessert before finishing our meal, and a few other dropped balls with the service. The ambiance was dated and the dining portion of the room seemed to be more of an afterthought than a place to make diners comfortable. The automatic 20% gratuity was disappointing considering the level of service dud not warrant that much. The food was good. It came through the front door from the restaurant next door, Market. That said, we barely finished our salad before our main course was served.
   

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2. A

   Angela VIP

   San Francisco26 reviews

   5.0

   Dined on 22 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server. Kim, was phenomenal. The food was excellent. The atmosphere was cozy. We had the charcuterie board, champagne, and the chocolate mousse cake. Everything was fresh, looked wonderful, and tasted amazing. From the moment we walked in the door, Kim knew my name and my reservation, and greeted us warmly and took us to a wonderful table in the back.Everything was clean and well serviced. Kim was attentive, but not overbearing. She checked on us and let us know that we had ordered things that were popular on the menu. I would highly recommend the Saint. It’s great for date night and also a good time with friends. It has a nice social section in the front and a private space in the back. You won’t regret giving it a try.
   

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3. R

   Richard And Mary

   Minneapolis42 reviews

   5.0

   Dined on 20 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Perfect. We had a group celebrating a retirement and the experience could not have been better. The wait person was exceptional. The vault room excellent. Highly recommend
   

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4. L

   Laura VIP

   San Francisco1 review

   5.0

   Dined on 25 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Saint is a Saint Helena gem, with amazing boutique wines from small producers not widely found on wine lists, and fantastic food from Market next door, another Saint Helena gem. Stephanie at the bar was warm and attentive, and fun to chat with. The lounge vibe makes The Saint a great place to just hang out, especially on a slow night; you won't be hurried out the door and can usually meet a few other locals stopping in for an after work cocktail or fine glass of wine.
   

   The SaintResponded on 9 March 2025

   Thank you Laura. We appreciate you taking the time to leave such a detailed review. We will make sure to acknowledge Stephanie and the rest of the team. Hope to see you again one day soon.
   

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5. C

   Courtney VIP

   Portland2 reviews

   1.0

   Dined on 16 February 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   This restaurant has potential but needs some baseline changes.
   

   The SaintResponded on 9 March 2025

   Courtney - thank you for your detailed review. Although 1 star reviews are painful to read, the detailed content helps us improve our operations and guest experience. In our 7 years in business, we've been humbled by many 5 star reviews and a few on the other end. I try to learn from all of them and make necessary changes. We have addressed some of your concerns. We now have 8 purse hooks under the bar. We've also retrained our new staff members on leaving the cork at the table with the bottle. This is our procedure, as is placing utensils at each setting upon arrival and refreshing them as needed throughout the meal. Obviously, we fell short of that standard when you were there. We're working on the rest. I'm glad you enjoyed the salmon! Heidi (owner)
   

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6. H

   Hiral

   San Francisco1 review

   3.0

   Dined on 16 February 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   We had a dinner reservation for my husband and I at 5 pm on Saturday. It was not crowded at all. It was our first time. Our server, Amanda, kind of took away a good experience for us. For the first time in my life, I had to repeat my order 4 times in the span of 30 minutes. Not sure if she was going through a rough day or a health issue. But I was shocked when I had to repeat my order to her every 5-10 minutes. It's ok not being able to memorize. But I would have just written down at that point. It's quite embarrassing to be in the service industry and have this type of behavior. It was almost like she didn't really listen to anything we said for drinks, food etc. I told her I am vegetarian and she asked me if I wanted chicken in my food order. On top of it, we had to wait 20 minutes just to get our wine. We could physically see the glasses were poured, but she forgot to bring those to us. Overall, the service was kind of meh for how low crowded time we were there. I don't think I would eat at this restaurant again.
   

   The SaintResponded on 9 March 2025

   Hiral, Thank you for sharing your experience. I’m sorry to hear that our service didn’t meet expectations during your visit. We strive to provide attentive and seamless service, and it sounds like we fell short. Your feedback about the delays and miscommunication is concerning, and I've addressed it with our team and made some changes to ensure better attentiveness moving forward. We truly appreciate your input and would love the opportunity to make it right. If you’re open to it, please reach out—we’d love to welcome you back and provide the experience we aim for.
   

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7. R

   Rachel VIP

   San Francisco2 reviews

   5.0

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Owner Heidi and her staff took amazing care of us! Beautiful spot, chic atmosphere, perfectly decorated warm and cozy private room, amazing cocktails, great wine and enjoyed our dinner!
   

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8. M

   Mike VIP

   San Francisco122 reviews

   4.0

   Dined on 19 January 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Harsh was attentive, friendly and provided excellent service. We had requested the vault room when we made rsvp but upon arrival were told it had been already booked. We were shown a back room which was a very good alternative. Menu a bit abbreviated but food was tasty.
   

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9. S

   Steven VIP

   San Francisco53 reviews

   5.0

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time, and totally recommend here. We were there on a Saturday evening when there was live music as well. Food was delicious, Best gnocchi I have had - they were so light. We had crab cakes, burrata, salad with fillet and fries and a delicious crème brûlée. Connected with the Market next but a more intimate setting I felt.
   

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10. M

    Melanie VIP

    Phoenix15 reviews

    4.0

    Dined on 15 December 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Great dinner at Saint after a Christmas Concert. We enjoyed a lovely Schramsberg sparkling wine and a bottle of Howell Mountain Petite Verdot paired with hamburgers and roast chicken with garlic mashed potatoes.
    

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