The Statler French American Bistro

Review summary

1. E

   Elizabeth

   Detroit

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The space and staff were lovely but unfortunately the steak was overcooked and tough to cut. The potatoes were mush and had oil and butter dripping in a pool. The bread was hard and they were out of popular items which was disappointing. My husband had the duck and said it was good and we had a phenomenal hazelnut dessert; however, for what we paid, there are other restaurants downtown we know to be better.
   

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2. L

   Lynette

   Detroit

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Appetizers were not appealing. Very little dressing on Cesar salad, calamari tasted scorched. My husbands salmon had bones in it and shells from the lobster. Sent back to kitchen, second salmon dish was raw in the middle and full of butter (we drained it into a dish). Manager for the night did not appear to be friendly took a long time to come to the table. Several glasses were broken by a staff member by our table and the staff simply walked pass pieces of glass for 15-20 minutes.
   

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3. A

   Andrea

   VIP

   Southwest Florida

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   I suspect they were short-staffed or something else was going on in the kitchen because only 5 of the 6 oysters actually had oyster meat in the shell. Following the completion of that appetizer there was a 25 min wait plus the need to flag down an employee to inquire where our next course was before it came out (despite ordering everything at once upfront). Service was so much more on point during previous visits. The braised short ribs and French salad were amazing.
   

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4. A

   Andrew

   Detroit

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food, ambiance, and service was excellent. Our server was great, and so was the bus boy. Great option downtown.
   

   The Statler French American BistroResponded 1 day ago

   Thank you for dining with us! It was our pleasure to serve you, and we look forward to welcoming you back.
   

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5. S

   Steve

   VIP

   Grand Rapids

   40 reviews

   5.0

   40 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Date night in the D!! This is the second time we’ve dined at The Statler. Everything was great each time. Our server was great and made sure everything we needed to make our evening great was taken care of. We both had surf and turf which was prepared to our satisfaction. Overall everything was as we hoped. We will for sure make this a regular stop when we are in Detroit.
   

   The Statler French American BistroResponded 1 day ago

   Thank you for taking the time to leave us such a wonderful review, Steve! We are delighted to hear that you enjoyed your date night. We look forward to serving you and yours again soon.
   

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6. K

   Kimani

   Detroit

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   I had an amazing evening with my girlfriend we dined in and had lovely experience up until I had to pay, the waiter kept monitoring us as if we’d run off on the bill. The night was pleasant until then, he turned out to be a nice person but I did not appreciate the continuous surveillance.
   

   The Statler French American BistroResponded 1 day ago

   Thank you for sharing your experience with us. We’re glad to hear that you and your girlfriend enjoyed your evening, and we truly apologize for the discomfort you felt during the payment process. We want all of our guests to feel relaxed and know they are welcome, and we will certainly address this matter with our team to ensure that every guest enjoys their entire dining experience without feeling monitored. We appreciate your feedback and hope to have the opportunity to welcome you back for a more seamless visit.
   

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7. D

   Denise

   VIP

   Grand Rapids

   33 reviews

   5.0

   33 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Truly a great experience. The staff are extremely well trained, knowledgeable about the menu and very welcoming and friendly. The menu is excellent and you can’t go wrong with anything. They do a particularly good job with seafood appetizers. We had cocktail shrimp, oysters and fried calamari to start, followed by a small filet and Alaskan halibut. Great cocktails and extensive wine list.
   

   The Statler French American BistroResponded 1 day ago

   We sincerely appreciate your kind review, Denise! It is wonderful to know that you enjoyed a great experience at our restaurant. We are proud to hear that our amazing staff left a lasting impression and that you enjoyed our menu and wine list. We hope to welcome you back soon!
   

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8. OT

   OpenTable Diner

   Detroit

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Front of the house staff were fantastic, our server Victoria was absolutely stellar. Food was out of this world and while we didn't drink much wine, the mixed drinks were perfection. Ambiance and noise levels are excellent! Will go again !
   

   The Statler French American BistroResponded 1 day ago

   Thank you for the excellent rating! We will be sure to share your compliments with Victoria and the rest of our team. She is a tremendous asset to our restaurant and will surely appreciate your lovely review. We hope to serve you again soon.
   

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9. s

   scott

   VIP

   Detroit

   48 reviews

   5.0

   48 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved everything about our experience. The service was spot on. We enjoyed everything we ordered. There were so many other things on the menu that sounded good too.
   

   The Statler French American BistroResponded 1 day ago

   Thank you for dining with us! It was our pleasure to serve you, and we look forward to welcoming you back.
   

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10. J

    Jessika

    Detroit

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    They were very attentive to us and make sure we had a nice dining experience
    

    The Statler French American BistroResponded 1 day ago

    We're glad to hear you had a great experience. We hope to see you again soon!
    

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