The Statler

The Statler reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Allison

   Cleveland2 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 3

   The food and atmosphere were amazing. However, we received a lot of attitude and haughtiness from our server, who couldn’t wait to be rid of us despite being extremely respectful. We felt discriminated against by both our host and server. Likelihood of returning is low due to this negative treatment.
   

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2. S

   Sathab

   Chicago2 reviews

   5.0

   Dined on 24 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was remarkable! The service was lovely and attentive. Great experience.
   

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3. S

   Stuart

   Detroit / Eastern Michigan4 reviews

   5.0

   Dined on 21 May 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   My wife and I love the Statler. We have eaten their numerous times and have always been pleased. Last night was our 20th wedding anniversary and we were given a glass of Champaine. The service is always first rate. Our server was engaging and helpful. Everyone seemed interested in us having a good experience. My only complaint is that we missed the old menu. The new items we had were very good. I had the shrimp, and my wife had the chicken. Overall, I would encourage everyone to come to the Statler!
   

   The StatlerResponded 6 days ago

   Congratulations and thank you for celebrating your 20th wedding anniversary with us, Stuart. We're delighted to hear that the service, atmosphere, and new menu items made for an enjoyable evening. We understand how special favorites from the previous menu can be, and we truly appreciate your feedback. Your continued support and kind words are deeply appreciated, and we look forward to welcoming you back again soon!
   

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4. p

   philip

   Detroit / Eastern Michigan1 review

   1.0

   Dined on 11 May 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Wait was very long. Even though the restaurant was not crowded, we were seated at a table that was WAY too large for our party. Food was significantly delayed and we waited over an hour for the food. Halibut was tasteless and cold. Pork chops were undercooked and half raw. Management never engaged with us even after we complained about wait time and food. First time at Statler we had a good experience. The second time was completely different. I hope they fix the inconsistency issues.
   

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5. P

   Patricia

   Detroit / Eastern Michigan1 review

   1.0

   Dined on 11 May 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This was the absolute worse service and food . The manager was awful and I will be calling their corporate office to file a compliant .
   

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6. W

   William

   Detroit / Eastern Michigan2 reviews

   3.0

   Dined on 11 May 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Food was mid. Great atmosphere and service. Overall, wouldn’t recommend or come back.
   

   The StatlerResponded on 20 May 2025

   Thank you for your honest feedback, William. We're glad to hear you enjoyed the atmosphere and service, but we’re sorry the food didn’t meet your expectations. If you’d be open to sharing more details, we’d appreciate the chance to improve.
   

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7. C

   Carie

   Tampa3 reviews

   5.0

   Dined on 10 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful meal and were able to talk and hear each other with our party of 6. I had the filet and it was outstanding; perfectly cooked and beautiful! We shared several apps- aok good- and the oysters were delicious.
   

   The StatlerResponded on 20 May 2025

   Thank you for sharing your experience, Carie. We're so glad you enjoyed the perfectly cooked filet and oysters, and that the atmosphere was comfortable for your group to chat and enjoy the evening. We look forward to welcoming you and your party back soon!
   

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8. OT

   OpenTable Diner

   Detroit / Eastern Michigan1 review

   5.0

   Dined on 9 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved everything. The valet is directly in front of the restaurant, they are there as you pull up. Parking garage also available. Katrina was our server, wonderful waitress. They are on top of everything. No used dishes sit on tables. Their picked up immediately. Dessert cart (large one) brought to our table. Wonderful. The quality of the food was outstanding. Will return. 🌟🌟🌟🌟🌟
   

   The StatlerResponded on 20 May 2025

   Thank you for your glowing review. We're delighted to hear Katrina provided such attentive and friendly service. We'll be sure to recognize her for making your visit so special. It's wonderful that you enjoyed the valet convenience, quick table service, and our dessert cart. We can’t wait to welcome you back soon!
   

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9. J

   James

   Detroit / Eastern Michigan4 reviews

   5.0

   Dined on 7 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a lovely restaurant! The ambience reminds one of a French style cafe. The service was impeccable. Food was absolutely wonderful! The best French Onion Soup I have ever had!! Beautiful setting right across from Grand Circus Park. Just an all around pleasurable experience. Last but not least they pay for parking at the attached underground garage! What's not to like??
   

   The StatlerResponded on 20 May 2025

   Thank you so much for your wonderful review, James. We're thrilled you enjoyed the French café ambiance and found the service impeccable. It’s great to hear that the French Onion Soup stood out as the best you’ve ever had. We look forward to welcoming you back soon!
   

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10. S

    Stephen VIP

    Chicago15 reviews

    3.0

    Dined on 3 May 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Our first time at the Statler, best described as "good." We liked the "Parisian bistro" ambience, very much like Le Supreme down the street. The service (Ella waited our table) was excellent, even to the point of explaining how the smoker device for my smoked Manhattan worked; I've subsequently ordered one online. The appetizer (Oysters Rockefeller) were good - pretty standard, as were both our entrees (perch and halibut): both were a tad overcooked, but the bigger issue was both dishes were best described as "uninspired," not bad but lacking in inspiration. Both were dishes that a reasonably competent cook (both of us are) could do in one's home kitchen. If you want this kind of atmosphere and food, the previously-mentioned Le Supreme, but a block or two south, is a better bet - similarly priced but food cooked and ;resented with more thoughtfulness and creativity. So, good but at a 3-star level.
    

    The StatlerResponded on 8 May 2025

    Thank you for giving us a try and for sharing such thoughtful feedback, Stephen. We're glad to hear that Ella’s service stood out and that you enjoyed the ambiance and your smoked Manhattan experience. It is certainly a nice touch that we love to offer. That said, we’re sorry to hear the entrées didn’t leave a stronger impression. Your comments about execution and creativity are taken seriously, and we’ll be sharing them with our chef as we work to elevate every aspect of the dining experience. We hope to welcome you back and provide a more memorable meal next time.
    

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