The Den at St Martins Lane London

Review summary

1. S

   Sheila

   Kent1 review

   5.0

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Afternoon tea was great in every way from ambience, food and service.
   

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2. s

   sharon

   Hertfordshire5 reviews

   4.0

   Dined on 31 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent vegan version of the afternoon tea. Great savoury course, fantastic mini scones and cream, and five different very inventive cakes. Very impressive. The only downside was the tea - inventive blends menu but the plain breakfast tea was just a plain old tea bag, a loose leaf option would have been more appropriate and welcome. Great service from Aarti.
   

   The Den at St Martins Lane LondonResponded on 14 January 2025

   Dear Sharon, Thank you for your wonderful review! We’re delighted to hear that you enjoyed our vegan afternoon tea, especially the savory course, mini scones, and our selection of inventive cakes. It’s always a pleasure to know our guests appreciate the creativity and care that go into crafting our menu. We’re grateful for your feedback about the tea. Providing an exceptional experience in every aspect is our goal, and we’ll certainly consider your suggestion of a loose-leaf option for our plain breakfast tea. Enhancing even the smallest details helps us deliver a truly memorable experience. Aarati will be thrilled to know she contributed to making your visit special. We look forward to welcoming you back for another delightful afternoon! Warm regards, The Restaurant team
   

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3. S

   Stephanie VIP

   Philadelphia9 reviews

   5.0

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a beautiful festive tea at St Martins Lane. Beautiful and cozy atmosphere with absolutely delicious tea and accompaniments. Intimate setting and we never felt rushed. A complete pleasure and we will be back!
   

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4. C

   Catherine

   London13 reviews

   4.0

   Dined on 9 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Delicious festive afternoon tea in calm, quiet, comfortable surroundings, with interesting artwork. Service was great, unobtrusive but helpful. Price ended up being more than quoted on OpenTable due to it being festive menu, which wasn't what we booked but was only option available. Enjoyable couple of hours, couldn't eat it all, took rest home.
   

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5. OT

   OpenTable Diner

   Minneapolis5 reviews

   5.0

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My partner and I had an amazing afternoon tea at The Den. The cozy space is comfy and warm with unique art work that the chef has tied the food servings to through creative expression. Service was very attentive.
   

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   The Den at St Martins Lane LondonResponded on 17 November 2024

   Dear Diner, Thank you for your lovely review! We’re delighted that you and your partner had an amazing afternoon tea experience at The Den. It’s wonderful to know that you enjoyed the cozy, art-filled atmosphere and how the chef’s creativity connected the food with the artwork. We're also pleased that our attentive service contributed to your enjoyable visit. We look forward to welcoming you both back for another special experience! Warm regards, The Restaurant team
   

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6. OT

   OpenTable Diner

   Denver1 review

   5.0

   Dined on 17 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The Den has a very creative, modern, and refreshing approach to afternoon tea that is impeccable in flavor and presentation
   

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   The Den at St Martins Lane LondonResponded on 17 November 2024

   Dear Diner, Thank you for your lovely review! We’re thrilled to hear that you enjoyed your experience at The Den and appreciated our creative, modern take on afternoon tea. It’s wonderful to know that the flavor and presentation met your expectations. We hope to welcome you back soon for another delightful visit! Warm regards, The Restaurant team
   

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7. G

   Gabrielle

   London25 reviews

   5.0

   Dined on 6 October 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Such a fun venue with an afternoon tea to match as everything was inspired by the environment you’re in which was such a brilliant and creative touch. Loads of attention to detail in the exquisite sweet treats and the service we received from Frayer was outstanding, nothing was too much and he was friendly and engaging. Would definitely recommend this venue for afternoon tea and it’s all at a very reasonable price!
   

   The Den at St Martins Lane LondonResponded on 13 October 2024

   Dear Gabrielle, Thank you so much for your fantastic review! We're delighted to hear that you enjoyed the unique and creative touches in our afternoon tea, and that the environment enhanced your experience. It's wonderful to know that the attention to detail in the sweet treats stood out to you. A special thanks for mentioning Frayer—he’ll be thrilled to hear your kind words! We're proud of our team's commitment to making every guest feel welcome, and it’s great to hear that Frayer provided outstanding service. We truly appreciate your recommendation and look forward to welcoming you back for another delightful afternoon tea soon! Best regards, The Restaurant team
   

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8. B

   Ben

   London1 review

   2.0

   Dined on 4 October 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   The afternoon tea was a disappointing experience - the food was ok but at a price of £55 per person. I'd expect them to be able to understand how to brew a pot of proper loose leaf tea. They didn't understand half of the concept - not up to London level at all.
   

   The Den at St Martins Lane LondonResponded on 13 October 2024

   Dear Ben, Thank you for taking the time to share your feedback. I’m truly sorry to hear that your afternoon tea experience didn’t meet your expectations, especially in regard to the quality of the tea service. At £55 per person, we understand that our guests expect a high standard, and it’s disappointing to learn that we fell short in delivering that. We take pride in offering a premium experience, so I will be addressing your concerns with our team to ensure that we improve our tea brewing techniques and overall service. Your feedback is invaluable in helping us refine our offerings to meet the standards expected, especially in a city like London. We appreciate your comments, and I hope you’ll consider giving us another chance in the future. Best regards, The Restaurant team
   

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9. J

   Julie VIP

   Philadelphia65 reviews

   5.0

   Dined on 26 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a cute and quirky afternoon tea. Everything was beautiful and delicious. Way too much food for two people and you really need a sweet tooth to fully enjoy it. Would definitely recommend it!
   

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   The Den at St Martins Lane LondonResponded on 13 October 2024

   Dear Julie, Thank you so much for your lovely review! We're delighted to hear that you enjoyed our cute and quirky afternoon tea and found everything beautiful and delicious. We agree—it’s quite the indulgent experience, especially for those with a sweet tooth! We truly appreciate your recommendation and hope to welcome you back for another delightful visit soon! Best regards, The Restaurant team
   

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10. F

    Francezka

    Liverpool1 review

    3.0

    Dined on 23 September 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 2

    Disappointing vegan afternoon tea experience. The menu stated they served vegan clotted cream with the scones. They didn't, it was Violife cream cheese which is savoury. The kitchen didn't have any cream alternative so we had to go without. We wouldn't have booked it if we had known. There are other good vegan afternoon teas for a much more reasonable price. Also, the Den was closed so we had to go to the main dining area which was empty with no atmosphere.
    

    The Den at St Martins Lane LondonResponded on 13 October 2024

    Dear Francezka, Thank you for your feedback. We're truly sorry to hear that your experience didn't meet your expectations, especially regarding the vegan clotted cream. We understand how disappointing it must have been to not receive what was advertised, and we sincerely apologize for this oversight. Your comments have been shared with the kitchen team to ensure this doesn't happen again. We're also sorry that the change in venue affected your experience. While we try our best to provide a consistent atmosphere, we regret that it wasn’t as enjoyable as you had hoped. We appreciate your feedback and would love the opportunity to welcome you back for a much better experience in the future. Warm regards, The Restaurant team
    

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