The Terrace - Emporium Hotel South Bank Brisbane

Review summary

1. OT

   OpenTable Diner

   VIP

   Brisbane

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   80th birthday. Our group of 5 ladies for the luncheon. Had the $30 lunch special. Loverly bottle of sparkiling rose. Dessert extra. Very nice. Lots of food. Gluten free also.
   

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2. K

   Karen

   Brisbane

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The vibe is great, food was delicious and view is probably one of the best in Brisbane.
   

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   The Terrace - Emporium Hotel South Bank BrisbaneResponded 4 days ago

   Thank you for your kind words! We're so happy that we could provide you with such a great experience. We hope to see you again soon!
   

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3. J

   Jimbo

   Chicago

   15 reviews

   5.0

   15 reviews

   Dined on 26 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   No problem, the private party there was loud. Beautiful view, great service!
   

   The Terrace - Emporium Hotel South Bank BrisbaneResponded 4 days ago

   Thank you for your kind words! We're so happy that we could provide you with such a great experience. We hope to see you again soon!
   

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4. S

   Susan

   Brisbane

   1 review

   4.0

   1 review

   Dined on 26 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The $30 lunch special was lovely but it's just part of their Monday to Friday menu.
   

   The Terrace - Emporium Hotel South Bank BrisbaneResponded 4 days ago

   Thank you for your kind words! We're so happy that we could provide you with such a great experience. We hope to see you again soon!
   

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5. B

   Basak

   Brisbane

   2 reviews

   5.0

   2 reviews

   Dined on 25 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing place - you dine in the clouds. The service was so good. The food was surprisingly good, I didn't expect that quality from the roof bar. Definitely will be back next week
   

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   The Terrace - Emporium Hotel South Bank BrisbaneResponded 4 days ago

   Thank you for dining with us and thank you for taking the time to give us such a kind review. We're very happy to hear all of the wonderful things you've written. We hope to see you again in the restaurant soon!
   

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6. S

   Stephen

   Brisbane

   3 reviews

   4.0

   3 reviews

   Dined on 24 February 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food is very good, the location is lovely. A few more servers would assist the overall rating. While very good, there is just too much for the available staff to do, and while I know Monday lunchtime is not peak, it would have been better with another one or two staff available. We will be back.
   

   The Terrace - Emporium Hotel South Bank BrisbaneResponded 4 days ago

   Thank you for your feedback regarding your dining experience. Guest feedback is an integral part of our growth and progression as a venue and we are looking into the points that you have raised. It is also something we actively encourage and for that we thank you for taking the time to write to us.
   

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7. M

   Ming-Chi

   Brisbane

   1 review

   5.0

   1 review

   Dined on 20 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our experience there! Love the cocktails especially!
   

   The Terrace - Emporium Hotel South Bank BrisbaneResponded on 25 February 2025

   Thank you very much for your kind words and 5-star review! We hope to see you again soon!
   

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8. S

   Sandra

   Orange County

   4 reviews

   3.0

   4 reviews

   Dined on 15 February 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   We waited 20 minutes for our table even though I had made my booking two month ago, and the booking has an end time window. To be honest there are better roof top bars in Brisbane so not sure I would come here again. Service matters and I did not feel like we were looked after here.
   

   The Terrace - Emporium Hotel South Bank BrisbaneResponded on 25 February 2025

   Good afternoon Sandra, it is our constant goal to provide guests with the highest level of service and the most enjoyable experience possible. I am sorry that we did not meet our goals or your expectations. We welcome all constructive criticism as opportunity for growth and we would love the chance to further learn how we could have made your experience more enjoyable. Please contact us via email and perhaps we could discuss your experience.
   

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9. P

   Pratham

   Brisbane

   1 review

   5.0

   1 review

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Booked it for valentines, just amazing. Fair prices, beautiful view.
   

   The Terrace - Emporium Hotel South Bank BrisbaneResponded on 25 February 2025

   Thank you so much for your feedback, we really appreciate it. We look forward to seeing you again.
   

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10. A

    Anshuman

    Brisbane

    1 review

    5.0

    1 review

    Dined on 13 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent food service and ambiance. Special thanks to our host Thomas... He is super attentive and accommodating. He went extra mile to make sure we enjoyed our time at the terrace. Truly a hospitality ⭐ star! Thanks Tomas , you deserve to be recognized for your genuine efforts and attention to detail. Cheers!
    

    The Terrace - Emporium Hotel South Bank BrisbaneResponded on 25 February 2025

    Thank you for dining with us and thank you for taking the time to give us such a kind review. We're very happy to hear all of the wonderful things you've written. We will definitely pass on the feedback to Tom! We hope to see you again in the restaurant soon!
    

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