The Top Rooftop Bar & Lounge

Review summary

1. L

   Luann

   Chicago

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything from booking the food the service was excellent who highly recommend doing this to anyone and would totally do this again. The service was excellent our server couldn’t been any better!!!
   

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2. M

   Megan

   Cancun

   1 review

   5.0

   1 review

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great brunch with Santa! Parents and kids both had a great time
   

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3. G

   Genesis

   Chicago

   1 review

   5.0

   1 review

   Dined on 11 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Todo hermoso y la mesera buen servicio❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
   

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4. B

   Brian

   Milwaukee

   6 reviews

   4.0

   6 reviews

   Dined on 11 December 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Nice experience. Bar service was slow , but food was great! They need better heaters if it was any colder outside. Outside temp was 20’s any still pretty cool in igloo. Should have two staff assigned to igloo server had to set drink and food down in order to unzip igloo. Also zipper already broken and season just started
   

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5. A

   Amanda

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined on 5 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff are always top-notch and friendly. We prefer the Top when it’s not crowded so we always go early. The food was fantastic (get the calamari) as were the drinks. I can’t wait to come back.
   

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6. M

   Mike & Lulu

   VIP

   Chicago

   20 reviews

   5.0

   20 reviews

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our first time and can’t wait to come back  Very nice Bar/Lounge Good drinks made by Ty Great service from Kelly The Hummus and Tomato artichoke flatbread was excellent.
   

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7. D

   Doc

   Chicago

   1 review

   5.0

   1 review

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’m from Rockford and am proud of this place being in my backyard. My host and waiter Michelle was outstanding. Also kisses to the chef!
   

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8. L

   Linda

   Chicago

   1 review

   4.0

   1 review

   Dined on 17 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Third visit for Brunch Boards. While I know the original boards were very large and cumbersome for staff, I missed the originality of a board! The food was generous and tasty as always; however, my only complaint is the removal from the menu of one of the best brunch items - brioche brûlée. While the wait person assured us the replacement was better - it was not! Speaking of waitstaff, our server was delightful and attentive with great customer service skills - sorry I didn't get her name, although she was probably the older of the employees.
   

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9. B

   Bill

   Chicago

   5 reviews

   3.0

   5 reviews

   Dined on 18 October 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Views are very nice but service was just ok. It took a while for servers to clear our table even after rounds of drinks were brought out. Food was just ok, sadly I was hoping for better.
   

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10. R

    Regan

    Greater Boston

    1 review

    2.0

    1 review

    Dined on 4 October 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 3

    Food was horrible. Never have high hopes when I eat at a hotel, but this gel way short. The Brussels sprouts were swimming in sauce, barely cooked and weirdly had cooked apple slices in them. The salad had the same oddly cooked apple pie slices vs fresh apple slices, as one would think would be in a saad. The salad was swimming in dressing. the flatbread had tomato sauce overload. there was one artichoke, cut in half on tbe pizza. it was the entire artichoke, core and all, which also was barely cooked. the service sucked. which was odd because it seemed like 6 servers were working but odd because hardly anyone was there.
    

    The Top Rooftop Bar & LoungeResponded on 15 October 2024

    I'm sorry to hear that your experience was less than we aim to deliver. We appreciate your feedback, and I will share it with our team. We hope you will give us another try. We aim to deliver a quality product and excellent service. It sounds like we fell short. We hope to see you again in the future.
    

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