The Troll Pub at the Wheel House

Review summary

1. T

   Thomas

   Indiana

   12 reviews

   vip
   5.0

   12 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Saw this place Really rebuild its clientele and improve itself with the new GM. It was packed but our server was great and the food was awesome.
   

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2. W

   Wendell

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined on 21 October 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We gave Troll Pub a second chance at managements request. Our experience this time was great all around. The service each time has been great. This time the food was much better! We went on a night that it wasn’t so busy and everything came out quickly and the food was good…no complaints around the table! So we good we tried the brownie Sunday… a new favorite. Really good!
   

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3. W

   Wendell

   Cincinnati

   2 reviews

   1.0

   2 reviews

   Dined on 12 October 2024

   1. Overall 1
   2. Food 2
   3. Service 4
   4. Ambience 3

   Never again… Service was good, but food was poor, especially for the price
   

   The Troll Pub at the Wheel HouseResponded on 15 October 2024

   Thank you for taking the time to leave a review. We’re sorry our food didn't live up to your expectations on this occasion and would love to make it up to you! Your feedback helps us grow and get better.
   

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4. K

   Ken

   Cleveland

   3 reviews

   4.0

   3 reviews

   Dined on 6 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   First time in the area and at this restaurant, it was very enjoyable, with environment and service. Do not think you could go wrong with anything you order to be honest. One or two items we ordered could have had a few things adjusted, but would still order again when and if we come back to the area. Plan on recommending to a friend that lives down this way.
   

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5. M

   Monica

   Cincinnati

   2 reviews

   1.0

   2 reviews

   Dined on 5 October 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Our first clue was having to pay to park in their own parking lot. service was incredibly slow even though they were not busy at all. the fact that they weren't busy at 7:00 p.m. on a Saturday night was our second clue! all for adult meals that showed up after an incredibly long wait were cold. the food tasted old like it had sat out for a while. the waitress was nice but you could tell she didn't want to be there either! save your money! do not waste your time
   

   The Troll Pub at the Wheel HouseResponded on 7 October 2024

   Thank you for taking the time to leave a review. We’re sorry we didn’t live up to your expectations on this occasion and would love to make it up to you! We are constantly working to get better and your feedback will definitely be addressed. Unfortunately, we do not own the lot in front of our building and are not affiliated with AirGarage, the company that manages the lot.
   

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6. OT

   OpenTable Diner

   Cincinnati

   1 review

   1.0

   1 review

   Dined on 4 October 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   Atmosphere was amazing. Really cool building, but the food was subpar at best at the service was ok. Our waitress was sweet but we were sitting for about 7-10 minutes before anyone came and took our order.
   

   The Troll Pub at the Wheel HouseResponded on 7 October 2024

   Thank you for taking the time to provide feedback on your experience. We strive to provide the best service and food quality possible to all of our customers and we are sorry that we did not meet your expectations. We are always looking for ways to improve our services and your feedback is valuable to us.
   

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7. A

   Andy

   Cincinnati

   1 review

   5.0

   1 review

   Dined on 4 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server and staff were awesome!! Only thing that was kinda crappy was you had to pay to park (they do offer a promo code for 30 free minutes)
   

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8. B

   Bonnie

   Louisville

   3 reviews

   5.0

   3 reviews

   Dined on 21 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place to meet family when we come into Dayton for a visit or event. Food, drink choices, and service is amazing!
   

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9. M

   Mike

   Chicago

   1 review

   vip
   1.0

   1 review

   Dined on 21 September 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   The kitchen must have been very under-staffed that night. It took 1 hour. 15 minutes for us to get our food after ordering. Our initial drinks came out quick, but our waters were not even re-filled. The waitress apologized and gave us money off the bill.
   

   The Troll Pub at the Wheel HouseResponded on 8 October 2024

   Thank you for taking the time to leave a review. We’re sorry there were issues with your food and service! This is not the experience we strive to provide. Your feedback helps us get better every day.
   

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10. J

    Jeff

    Cleveland

    1 review

    5.0

    1 review

    Dined on 20 September 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    Cute place good food! I would definitely return!!!
    

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