The Walmer Castle

Review summary

1. F

   Flavie

   London

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 4

   Fabulous food, only issue, which is a recurring problem in London since Brexit, is that service is now delivered by people who have no idea about drinks and do not have the right motivation nor background to do this job, thankfully the head waiter still has a clue about what service is . Great food, great menu , but like anywhere else in london be ready for below par service . Not that it matters too much but helps when people with a minimum savoir vivre and education look after you .
   

   Is this helpful?

   Report
2. OT

   OpenTable Diner

   VIP

   London

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Just brilliant. Wonderful atmosphere and great food
   

   Is this helpful?

   Report
3. f

   felice

   Los Angeles

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always perfect food, super friendly staff & great life music!
   

   Is this helpful?

   Report
4. D

   Dimitra

   London

   1 review

   5.0

   1 review

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing place with fantastic food and a great vibe! We had a great time and look forward to going again
   

   Is this helpful?

   Report
5. r

   roshni

   London

   3 reviews

   3.0

   3 reviews

   Dined on 10 December 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   Amazing food - as always. Never fails to disappoint. I had left a request on my OpenTable booking as it was a special occasion, that was ignored. No acknowledgement. Not the place for a special occasion! Service messed up my drink, I had asked for a half rim and they gave a full rim. I also asked for something at the beginning of the meal that I was only given at the very end of my meal. Amazing food. Service could be better.
   

   Is this helpful?

   Report
6. Q

   Quito

   VIP

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sit upstairs by fire. Wonderful dinner and service.
   

   Is this helpful?

   Report
7. J

   Janet

   VIP

   London

   94 reviews

   4.0

   94 reviews

   Dined on 8 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had a delicious Sunday lunch in the upstairs dining room. Exceptional service from Sonny, friendly and efficient. The decor is lovely and it has a great atmosphere.
   

   Is this helpful?

   Report
8. J

   Jason

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on 3 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Only ever been for a Sunday toast before (which I love) This week I had the gnocchi and it was absolutely delicious. Service was fantastic too.
   

   Is this helpful?

   Report
9. E

   ELIZABETH

   VIP

   Los Angeles

   30 reviews

   5.0

   30 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and drinks were good and service was great. We took our 5 year old (picky-eater) and there weren’t very many kid-friendly options on the menu but we tricked him into eating the fried cod (for chicken nuggets) with fries and he did just fine. It was a cold and rainy day and the restaurant was a little on the colder side.
   

   • 

   Is this helpful?

   Report
10. A

    Anita

    London

    15 reviews

    2.0

    15 reviews

    Dined on 24 November 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3

    Great food, disappointing service from the FOH lady at the restaurant upstairs. Despite having a reservation, my friend (visiting from overseas) was told upon being seated that the table was only available for an hour. After finishing our meal, the same person asked if we wanted another drink. When I requested the dessert menu, she responded that there likely wasn’t enough time, even though the 5 tables in the section behind us were empty. After asking her to check, she reluctantly brought the menus but made it clear through her attitude and demeanor that she didn’t want us to stay. This soured the experience, so we opted to request the bill and refused to pay the service charge. The manager, who had been polite and helpful earlier, listened to our concerns, removed the charge, and explained that the tables would soon be occupied (though they remained empty when we left 10 minutes later). Ironically, we could have ordered and finished desserts in the time it took to address the issue. A poor experience from a restaurant I’d only ever had positive feedback for previously. Given the expense of the meal, this is hardly the expectation one would have. Shocking.
    

    • 

    Is this helpful?

    Report