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The Winter Garden at Refuge (Winter Garden Menu), Manchester,

The Winter Garden at Refuge (Winter Garden Menu)

3.5
3.5
101 Reviews
£26 to £40
Bar / Lounge / Bottle Service

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2 people
21:30
Booked 4 times today
  • Charming
  • Good for special occasions
  • Good for groups
Located between The Public Bar and Dining Room, The Winter Garden at Refuge is an indoor space that brings the outdoors inside. Relax in a cosy chair, take a look at the selection of bar snacks, cocktails and natural wine, while enjoying the greenery at the centre of Kimpton Clocktower Hotel.

Additional information

  • Dining style
    Casual Dining
  • Price
    £26 to £40
  • Cuisines
    Bar / Lounge / Bottle Service, Wine Bar, Cocktail Bar
  • Hours of Operation
    Mon–Sat 12:00–21:45 Sun 12:00–21:00
  • Phone number
    0161 233 5151
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    Located next to The Den, in the heart of The Refuge, the Winter Garden is a beautifully elegant space bringing the outside in, with foliage galore. The Winter Garden can accommodate up to 80 guests in total (seated and standing). As with The Den, the area shares the music from The Refuge, so there’s no need to book your own entertainment/DJ Contact - ManchesterConference@ihg.com
  • Area
    Manchester
  • Cross Street
    Whitworth Street and Oxford Road
  • Parking details
    NCP, Manchester PalaceEuro Car Parks, Pritchard Street
  • Public transit
    Two-minute walk from Oxford Road Station. 15-minute walk from Manchester Piccadilly & Manchester Victoria.
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Dog Friendly, Entertainment, Full Bar, Gender Neutral Restroom, Gluten-free Options, Late Night, Wheelchair Access, Wine

What 101 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.5
3.5 based on recent ratings
  • 3.8Food
  • 3.1Service
  • 4Ambience
  • 3.4Value

NoiseEnergetic

101 Reviews
  1. Jessica

    Liverpool

    1 review

    1.0

    1 review

    Dined on 6 December 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3
    Planned a Christmas evening with my friends, waited for 10-15 minuets to be seated being ignored by staff. Finally we were sat down to which we waited 45 minutes for our first drink then had to ask the staff to take our food order. Service was terrible and we were not checked on once for drinks, over 3 hours we were served two drinks. Staff were incredibly rude and unhelpful, when it came to taking the bill the waitress couldn’t work this out and my friend had to do so for her. We were then told it was only bar service so left the table to go get a drink (we waited another 20 minutes). When we returned the waitress who we had just helped sort out bill then rudely told us we couldn’t sit back at our table. We spent the whole night being ignored by staff and the only time they were attentive was to tell us we couldn’t sit back at the table. The overall aesthetic is lovely but I would not recommend visiting at a busy period as you will only be disappointed.

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  2. hbunn

    Manchester

    3 reviews

    5.0

    3 reviews

    Dined on 13 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great experience at Refuge, one of the best restaurants in Manchester. It has been a while since I last visited but it did not disappoint, the food was tasty and the service was attentive. Our needs were met and we were not rushed. The setting and atmosphere makes this place. The prices seem higher but it is worth the trip, the menu also seems to have reduced but still a great selection of dishes.

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  3. Kevin

    Manchester

    2 reviews

    5.0

    2 reviews

    Dined on 1 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing beautiful location..very helpful friendly staff

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  4. Hannah

    Newcastle

    1 review

    4.0

    1 review

    Dined on 30 October 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    Food was delicious, and ambience amazing as always! Slow drink service as the waitress didn’t understand our drinks order - Large Pinot Grigio & Large Pinot Noir.

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  5. OpenTable Diner

    Manchester

    1 review

    3.0

    1 review

    Dined on 27 October 2024

    1. Overall 3
    2. Food 1
    3. Service 2
    4. Ambience 4
    Food arrived cold, waiter made whole theatrics of bringing plates hot but food was still cold. Beef had no flavour, potatoes were stale. Not the best roast dinner for 100£. Definitely worth trying somewhere else.

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  6. Rita

    London

    1 review

    5.0

    1 review

    Dined on 24 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food, good price, fab service, beautiful setting, chilled vibe 👌

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  7. Linda

    Yorkshire

    14 reviews

    3.0

    14 reviews

    Dined on 17 August 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    We booked the Winter Garden as the website leads you to believe that you can have the full menu in there - you can't; it's just bar snacks. Whilst it's a beautiful room we did want to eat before the gig we were going to, so we asked the server to be moved to the main dining room. We'd had two drinks in the Winter Garden and - understandably - before we moved the waiter wanted us to settle the bill. He added a £2.50 service charge even though we were going to be eating in the dining room! We ate our food - it was average, served in good time etc. A further service charge of £6.95 was added, but we were then asked verbally and on the bill if we would like to leave a 'Gratuity'? Gorgeous building - former Refuge Assurance building - and would have loved to have explored it a little further.

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  8. OpenTable Diner

    Manchester

    1 review

    2.0

    1 review

    Dined on 15 June 2024

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 2
    Forgotten drinks Small menu choice Noisy for my parents

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  9. OpenTable Diner

    Manchester

    1 review

    2.0

    1 review

    Dined on 18 May 2024

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 1
    Poor service, wait time was slow and no cutlery or napkins. Not enough staff ..current staff inexperienced. Food was not good and drinks took ages . We were so looking forward to going here but sadly disappointed

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  10. Casey

    London

    10 reviews

    2.0

    10 reviews

    Dined on 28 April 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 1
    The Winter Garden is a separate experience from the main restaurant, but the hotel seems to be trying to run both with a very limited levels of staffing. Priority is given to the main restaurant, making service in the Winter Garden painfully slow. The staff were friendly and helpful, but they’re up against it to be honest. The hotel either needs to staff the Winter Garden adequately, or revert back to it being part of the bar area. Continuing with the level of staffing experienced this Sunday is only likely to get both the Winter Garden and the main restaurant a bad reputation. It hardly needs stating that there are plenty of other restaurants to choose from in Manchester.

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FAQs

The Winter Garden at Refuge (Winter Garden Menu) is rated 3.5 stars by 101 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
21:30
Booked 4 times today
Google Map for The Winter Garden at Refuge (Winter Garden Menu)

Oxford Street, Manchester, M60 7HA

Additional information

  • Cross Street
    Whitworth Street and Oxford Road
  • Area
    Manchester
  • Hours of Operation
    Mon–Sat 12:00–21:45 Sun 12:00–21:00
  • Price
    £26 to £40
  • Cuisines
    Bar / Lounge / Bottle Service, Wine Bar, Cocktail Bar
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    NCP, Manchester PalaceEuro Car Parks, Pritchard Street
  • Public transit
    Two-minute walk from Oxford Road Station. 15-minute walk from Manchester Piccadilly & Manchester Victoria.
  • Payment Options
    AMEX, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Dog Friendly, Entertainment, Full Bar, Gender Neutral Restroom, Gluten-free Options, Late Night, Wheelchair Access, Wine
  • Phone number
    0161 233 5151
  • Private party facilities
    Located next to The Den, in the heart of The Refuge, the Winter Garden is a beautifully elegant space bringing the outside in, with foliage galore. The Winter Garden can accommodate up to 80 guests in total (seated and standing). As with The Den, the area shares the music from The Refuge, so there’s no need to book your own entertainment/DJ Contact - ManchesterConference@ihg.com
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