Thirsty Lion - Irving, TX

Review summary

1. OT

   OpenTable Diner

   Dallas4 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Waitress was a bit MIA most of the time but the food and drinks were fantastic.
   

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2. OT

   OpenTable Diner

   Dallas2 reviews

   2.0

   Dined on 1 March 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   The service was terrible and they weren’t even that busy. I think they may have been understaffed, but never said. The food was mediocre and we had to ask for things multiple times.
   

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3. L

   Lisa

   Dallas10 reviews

   4.0

   Dined on 1 March 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Service was very slow, but food was consistent and what we’re used to.
   

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4. D

   David

   Unspecified1 review

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you to the server Kevin who help us a lot and it was amazing
   

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5. M

   Martin

   Austin1 review

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and drinks came out quick and tasted great. The atmosphere was nice and ran very well.
   

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6. R

   Rodney VIP

   Dallas83 reviews

   5.0

   Dined on 5 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good food and nice ambiance. Need to have drink specials for brunch. At least mimosas.
   

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7. C

   Cindy

   New York City31 reviews

   4.0

   Dined on 1 January 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The meal was delicious. Their food never disappoints. We did the price fix menu that included a choice of appetizer, entree & dessert. All was great except our server brought out all the dishes on top of one another. We barely touched our appetizer & the entree showed up. We were a few bites into our entree & dessert showed up. It was not crowded so I don’t believe we were being rushed out so the servers need to communicate with the kitchen to better time when the food comes out.
   

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8. S

   Scott VIP

   San Diego17 reviews

   5.0

   Dined on 31 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great drinks, great food, great service! One of my favorite places
   

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9. R

   Robert VIP

   Dallas184 reviews

   4.0

   Dined on 13 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   The WAGYU BEEF & BACON JAM BURGER off the special Holiday Menu was tasty. Atmosphere always nice; I like it and the food better than the similar options in TMF (e.g. Yard House, Reservoir, etc.). Service seemed unusually slow especially since they weren’t busy. Seemed like more of a kitchen issue than a server issue—you can’t bring out what isn’t there! But it was acknowledged and the desserts were comp’d without asking (or really needing)! But thanks! I say it often, but how are these handheld payment devices more efficient than the “manual” way we’ve done it for years? The even stranger thing with TL’s implementation is they use a “hybrid” method where they also bring a printed bill followed by the handheld. Figure that one out? Then to get a printed receipt it’s yet another wasted trip required by the server. At least our server, unlike others, was smart enough to not hover over us staring as we navigated the device. But she did stand with her back to us the entire time when I’m sure she could have used that time more efficiently… like by going to check on other folks food / needs? Also, no fault of Thirsty Lion, but the parking / validation process is equally less efficient than the “tried and true methods”. You have to scan a credit card to get in the garage, then in the restaurant you scan a QR code for parking.com that, even though you already have a card on file with them, it makes you manually rekey your card information. Make sure you don’t wait to do that from the garage especially if you’re on a lower level as your connection may be lacking like mine was! Is it a “given” that everyone always carries a credit card and phone with them at all times (and the battery isn’t dead)? Guess I’m glad I do… or at least did. These are two prime examples where technology complicates what used to be a fast and efficient process. Or at least puts more of the onus on the customer.
   

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10. K

    Krysti VIP

    Dallas62 reviews

    3.0

    Dined on 12 December 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    It was very busy and service was slow. I wanted to order the steak salad - they were sold out at 6pm. We normally eat at the one in The Colony - that location is much better.
    

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